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CAE - Learning Center

Frequently Asked Questions

Where is The Tutoring Center located?
The Learning Center is located at 163 William Street, 17th Floor. All tutoring sessions are conducted in the Center.

Do I need an appointment?
No! You may drop in anytime the Center is open for assistance. Check the schedules posted in the Center for your subject.

Does the service cost me anything?
No! The service is free of charge and open to all Pace University students.

I’ve never been to a tutoring center before. What do I do when I get there?
We’ve designed The Tutoring Center at Pace to be easy to use. Because we are a drop-in service, you don’t need to make an appointment. You simply come to the Center and let the administrative assistant know what course you’d like help with. We’ll ask you to complete a brief form to sign in and then you’re ready to work with an available tutor. The tutors have been trained to help you get started, so don’t worry if you don’t know exactly what to say or do. We do!

If I use the Tutoring Center once, am I making a commitment to using it all semester?
No. Students may use The Tutoring Center as many or as few times as they need. They may use it as frequently as they need as well. Some students find that one visit to The Tutoring Center is all it takes to clarify a concept and get them back on track. Some students struggling with a difficult core or major course use The Tutoring Center on a regular basis.

I work during the day. Is the Center open in the evening or on weekends?
Yes. The Tutoring Center is open until 8:00 pm on Monday, Tuesday and Wednesday and is open until 6:00 pm on Thursday. Check the schedules for the evening hours for your subject. Saturday hours are also available for some subjects.

Will there always be tutors available for my particular course?
Students will notice that we provide more tutoring hours for some subjects than for others. Our tutors are Pace University undergraduate and graduate students who arrange their tutoring schedules around their class schedules. As a result, we cannot guarantee that a tutor will be available for every subject at all times during which The Tutoring Center is open. We make every effort to develop a tutoring schedule that provides as many available hours as possible for as many courses as possible. The administrative and support staff will be here during regular hours to answer questions, give schedule information, or schedule appointments. Please feel free to call or come by during our regular hours.

Because we are a walk-in service, students may, from time to time, have to wait for an available tutor. We encourage students to plan ahead and to check the schedule to avoid situations in which there is no tutor available. Individual subject schedules are posted at the Tutorial Services’ office. Tutor availability does change, so students should call ahead.

Will I always be tutored one-on-one?
The availability of one-on-one tutoring depends upon how many other students need tutoring when you come to the Center. If the Tutoring Center is very busy, a tutor may choose to form groups with students from the same course. This is often helpful to students because, as part of group, they can help each other learn.

What should I bring with me when I come to The Tutoring Center?
You should bring pens or pencils, your notebook, your textbook, and your "thinking cap." The tutors will challenge you to think and actively participate in the session. Be prepared with specific questions and concepts that are giving you trouble.

I've gotten behind in my work - will a tutor review an entire chapter with me?
No. Tutors do not teach or review entire chapters for you; it is not their responsibility to teach you or to get you caught up. You should come to the Center with specific questions or problems from chapters that you find difficult; the tutors will work with you on those.

If I'm doing well in my class, can The Tutoring Center help me do even better?
We hope so! The Tutoring Center is a learning enhancement center designed to assist both students who are having difficulty in a course as well as those who are doing well but would like to improve their performance. Students doing well may need to fine tune concepts or practice new concepts.

When should I come for tutoring?
You should seek tutoring as soon as you are starting to have trouble with a course. Do not let the class get so far ahead of you that you cannot keep up. Come to the tutoring lab as often as you feel you need to in order to succeed in the course. Students who wait until the last minute to come for tutoring will likely gain little or nothing from the experience. That's because tutoring is a process that enhances a student's understanding over time. It is not a quick fix.

Must I get tutored the entire time I am at the Tutoring Center?
No. You may come to study quietly and ask tutors questions as you need to if you so desire.

How can I become a tutor?
Students thinking about becoming a tutor must meet certain criteria. Please refer to the section on "Interested in Becoming a Tutor?" You may call the lab and ask for an application or come directly to the lab yourself.