Online Writing Consultations

The Pace University Writing Center provides online consultations for writers who are unable to come in person to the Writing Center. These synchronous consultations are conducted by Writing Center Consultants, via the WCOnline platform (the same system used to create appointments), during regular Writing Center hours, and are only available in 60-minute blocks. Please be advised that online sessions are designed to give writers the greatest possible benefit by following the purpose and model of the Writing Center’s in-person consultations. Note: Your computer must have audio/visual capability in order to schedule an online appointment, as you will be required to use those tools.

To schedule an online writing consultation:



Go to our online scheduling system to create an appointment. You will need to schedule a one-hour block. Scheduling must occur at least four hours in advance, and the Writing Center cannot ensure that there will be staff available for online consulting during particularly busy periods.



Upon scheduling your appointment, after all of your information has been entered and into the form, you will have the option of attaching a file. Documents cannot be over 1MB in size and must be in one of the following formats: .doc or .docx. If you wish to brainstorm or discuss an assignment you haven't begun to write yet, please import any available instructions or a short summary of the assignment instead. Note: Although you will have the option of uploading/attaching any of the above file formats to your appointment, you can only import .doc variants into the whiteboard interface once the online session has been initiated.



Five to ten minutes prior to your appointment, log into WCOnline. Once you have your documents ready and available, open your appointment and click "Start or Join Online Consultation."



Once a consultant establishes communication with you, and the audio/visual component to the session has been initiated, please import or copy and paste your work into the whiteboard area. Similar to Microsoft Word, you can use the toolbar to change formatting in your document (or any text in the whiteboard area). The options, in order from left to right, include: bold, italics, underline/underscore, strikethrough, numbered list, bulleted list, indent (or increase indentation), outdent (or decrease indentation), undo, redo, and remove highlighting. The online module does not include all the possible formatting that you might use in Word, but includes enough formatting to make a document readable. If you have trouble importing a document—regardless of the reason—and it seems to be taking up too much time in the session, paste the whole document into the whiteboard area, and then remove highlighting. Note that only Word and text files can be imported, so if you are working with Pages, Excel, PowerPoint, etc., either save a copy of the document as text, or paste as much of your work as possible. Along the same lines, a Word document might simply contain something the online module is unable to import or assumes it should block for security (even if there is not an actual problem with the document). Most likely, pasting the text will be the quickest solution.



If you experience difficulty during our regular business hours, you may call 914-773-3942 for assistance.

Frequently Asked Questions About Online Writing Consultations

Why can’t I just mail in my paper and then get it back, edited?
The Pace Writing Center Online Writing Consultation program is designed to best help students become successful writers, and in a real-time session with a writing consultant, you can learn a great deal.

Why can’t I get help on my paper at 3:30 in the morning?
We do not have funds to pay writing consultants to work around the clock.

Why can't I get a session during the time I want?
The Writing Center has a limited number of writing consultants available. Sometimes, they may already be scheduled to work with another writer.

I have never used WCOnline. How does this process work? 
View the Online Writing Consultation page above. The first step is creating your appointment.   When it is time for your session to begin, you and the consultant will click on your appointment block and then click "Start or Join Online Consultation." After the introduction, you may either import your file or copy and paste it into the whiteboard interface. You need no prior experience using the program. Once you are satisfied with the presentation of your document in the program, the writing consultant will begin the consultation by asking you a few questions to get started. After that, the consultant will proceed as if in an in-person session. During this process, if you or the consultant wishes to identify specific areas in your essay during your discussion, you may highlight sections of the document. You and the consultant will see anything that the other types or highlights on the essay in real time.

Why do I have to sign up for an hour-long session to get an online writing consultation?
Working online takes more time than in person. Because of this, we find that an hour-long session works best in the online format.