Policies

1.

WCNYC works with clients in one-on-one sessions either electronically or in-person.

2.

WCNYC’s main goal is to create stronger and more independent writers.

3.

WCNYC’s main goal is to create stronger and more independent writers.

4.

WCNYC’s main goal is to create stronger and more independent writers.

5.

WCNYC does not edit clients’ work.

6.

WCNYC does not tutor content or summarize reading material for clients.

7.

WCNYC does not work to make better papers. As such WCNYC does not guarantee better grades on papers worked on with tutors. WCNYC does not engage in grade forecasts or evaluation of work.

8.

WCNYC assists clients with avoiding plagiarism.

9.

WCNYC assists clients with avoiding plagiarism.

10.

WCNYC works with the English Department and other academic units to ensure pedagogical overlap and alignment of goals.

11.

WCNYC does not provide assistance with writing application materials, personal statements, official letters to the school or other institutions, scholarship applications, or resumes.

12.

WCNYC does not provide assistance with examination materials, midterm tests, or any materials that are assigned as individual work for a major grade in the course.

13.

WCNYC does not engage in grade disputes, evaluation of class policies, or discussions on instructor style, pedagogy, and/or approach to teaching or grading.

14.

WCNYC does not tolerate any hateful language, derogatory remarks, racism, sexism, or any behavior that is prohibited by university, state, and national regulations.

15.

All clients using WCNYC must register in the WCNYC online reservation service (minulle.com). All clients may only create one account. Clients may not share their account with other clients.

16.

All clients are invited to use WCNYC services up to two sessions in a seven-day period.

17.

All clients are invited to use WCNYC services up to two sessions in a seven-day period.

18.

All appointment sessions last no more than 50 minutes.

19.

Clients forfeit their appointments by being 10 minutes late.

20.

All appointment cancellations must be completed no less than two hours in advance of the appointment.

21.

All open hour (or walk-in) sessions are available on first-come, first-served basis, cannot be reserved, and last no more than 40 minutes.

22.

Unless otherwise specified by the client or the instructor, tutors will adhere to the Orders-of-Concern model of tutoring.

23.

Clients may choose any tutor available at the time of making the appointment. There are no assigned tutors, and if so desired, the client can see different tutors for each session he or she attends. Clients who chose to see the same tutor many times can do so if scheduling permits.

24.

Clients may not request tutor reassignment if that tutor is already booked by another client.

25.

 Clients may request tutor reassignment if the tutor does not have a scheduled session with another client.

26.

All appointments may not be booked more than two weeks in advance.

27.

WCNYC does not make “standing” appointments; all appointments must be made as needed and no more than two weeks in advance.

28.

All appointments must be booked no less than two hours prior to the start of the session.

29.

Clients are considered no-shows if cancellation is not made in a timely fashion, or if the cancellation is not made at all. Clients who are no-shows twice will loose writing center privileges (banning) for the rest of the semester.

30.

WCNYC is to be used for tutoring only. All WCNYC space and equipment is expressly to be used in tutoring sessions and cannot be used by clients beyond the scope of being tutored. No loitering or lingering is permitted.

31.

WCNYC does not lend books out to anyone.

32.

WCNYC resources (hand-outs) are available for free to all clients either in hard copy or electronically.