Blackboard Help for Faculty
- Student Help With Blackboard
- Featured Item(s)
- General/Faculty/Staff Faqs
Understanding & Building Your Course
Building Course Content
- Using the Text Editor - Learn how to utilize the text editor in Blakcboard to create your own content.
- Building a Learning Module - Adding a file, organizing Table of Contents and setting options for a Module
- Creating a Lesson Plan - Container for Content Information and Curriculum Resources
- Adding a Glossary Term - Add a new word or phrase to the Glossary for you course
- Adding Textbook Information to Your Course - Searching for and Posting Your Textbook Information within Your Course
- Creating a Blank Page - Create a blank page and set it's options
- Creating a Tool Link - Add a shortcut link for a tool that is used often in a course
- Adding a URL
- Creating a Mashup - Embedding Flickr Photos, SlideShare Presentations, or YouTube Videos within Your Course
- Attaching Course Files to a Content Item - Create a new content item and attach a file from Course Files to the item
- Tour the Course Files Feature - Overview of the new Course File feature
- Adding Your Own Web Content Through Course Files - Create a file and deploy a HTML package in a Content Area
- Create Multiple Rules to Release a Content Item - Create rules and set criteria for an item
- Editing Your Course Homepage
- Reorder and Renaming Menu Links - (iTUNES required)
- Adding a Content Item - (iTUNES Required)
- Changing the Menu Color - (iTUNES Required)
- Adding Contact Information - (iTUNES Required)
- Adding a Content Folder - (iTUNES)
- Copy Course Content into an Existing Course - (iTUNES Required)
- Copy Items into a Different Course - (iTUNES Required)
Reporting and Course Utilities
- Turning On Statistics Tracking for a Content Item
- Running a Report of All User Activity
- Running a Report of User Activity by Forum
- Running a Report of User Activity by Content Area
- Running a Report of User Activity by Group
- Saving a Course Report
- Turning Tool Availability On and Off - Turn on or off tools you plan on using or not
- Making Tools Available for Students - Make Tools available or unavailable for students to access
Working in the Course Envirnoment
- Your Cource Envirnoment - Overview of Blackboard Learn envirnoment.
- Course Entry Point - Set the default course entry point
- Adding a Banner - Posting a Banner Image at the Top of the First Page User See When They Enter Your Course
- Creating a Blank Page on the Course Menu - Create and set availability for a Blank page
- Uploading File(s) to your Course
- Make Your Course Available for Students - Making your course available for students.
- View Course as a Student - As an instructor you have the ability to see certain aspects of blackboard as a Student. (iTUNES Required)
Communication & Collaboration
Announcements and Scheduling
- Creating Announcements - Posting Timely Information and Updates Critical to Student Success
- Creating a Course Task
- Creating a Course Contact - Create and enter profile information
- Sending Email - Using Blackboard to Communicate with Your Students via Email
Blogs and Journals
- Creating a Journal - Creating Personal Writing Spaces for Student Self-Reflection
- Creating and Editing Journal Entries
- Commenting on a Journal Entry - Providing Formative Feedback on Student Journal Entries
- Creating a Blog - Creating a Shared, Online Diary for Use in Your Course
- Creating and Editing Blog Entries - Posting New Blog Entries within Your Course
- Commneting on a Blog Entry - Providing Feedback on Blog Posts
Managing Group Work
- Creating a Group - Creating Single Groups So That Students Can Collaborate on Projects and other Course Activities
- Creating Group Sets - Creating Multiple Groups at the Same Time
Using the Discussion Board
- Creating a Discussion Board Forum - Create and setup options for a forum
- Grading a Discussion Board Forum - Grading a Discussion Board Forum
- Creating a Discussion Board Thread - Creating a thread
- Replying to a Discussion Board Thread - Replying to a thread
- Grading a Discussion Board Thread - Grading each Thread within a forum
- Searching the Discussion Board and Collecting Post - Search keywords and collect posts
- Tagging Discussion Board Post
- Rating Discussion Board Threads - Rate discussion board post
- Managing Discussion Board Roles
- Changing Discussion Board Forum Setting - Changing the settings of a forum
- Moderating Discussion Board Forums
- Creating a Wiki - Creating a Collaborative Space within Your Course Where All Students Can View, Contribute, and Edit Content
- Adding Rich Content to a Wiki
- Editing a Wiki Page
- Linking Wiki Page
- Viewing a Wiki Page History
- Grading a Wiki - Providing Summative Feedback on Student Wiki Contributions
- Downloading Assignments - Copying Student Assignment Files from Blackboard to Your Computer
- Clean Out Graded Assignment Files
- Creating an Assignment - (iTUNES Required)
- Customizing the Grade Center View
- Unfreeze, Hide, and Move Columns
- Creating Smart Views
- Creating a Grade Rule
- Add a rule that will warn the instructor of grades below a specified number
- Viewing Grade Details
- View the details of a students graded attempt
- Anonymous Grading
- Allows you to grade test anonymously
- Creating Grading Notes - Add notes to a students submission that they can not see
- Creating a Grade Center Report - Generate a report for a user(s) with Grade Center details
- Creating a Grading Rubric - Create and setup a Rubric to use to grade an assignment or test
- Associating a Rubric with a Gradeable Item
- Grading with Rubrics
- Grading Assessments Question by Question
- Viewing and Downloading Grade History - View the history in Blackboard or download the history to your computer.
- Color Code the Grade Center - Enable and set options for color coding and set grade ranges
- Working Offline with the Grade Center
- Setting the Needs Grading Status and Grading Interactive Tools
- Performance Dashboard - Monitor student activity and access other subsystems through links
- Sending Notifications
Tests, Surveys, and Pools
- Creating a Test
- Setting Test Options
- Reading Survey Results
- Tour the Question Finder Feature - Add metadata to questions and search for questions
- Reading Survey Submissions
- Exporting and Importing a Test or Survey - Import or Export Surveys or Test
- Uploading Test Questions from Microsoft Excel - Format a question file in Excel, access existing test and upload question file
- Creating a Fill in the Blank Question - Adding a Fill in the Blank question to your test, survey or pool
- Creating a Short Answer Question - Adding a Short Answer question to your test, survey or pool
- Creating a Matching Question - Adding a Matching question to your test, survey or pool
- Creating a True/False Question - Adding a True/False question to your test, survey or pool
- Adding an Existing Question to a Test - Adding a an existing question to your test, survey or pool
- Creating a Calculated Formula Question - Adding a Calculated Formula question to your test, survey or pool
- Creating a Calculated Numeric Question - Adding a Calculated Numeric question to your test, survey or pool
- Creating a Essay Question - Adding a Essay question to your test, survey or pool
- Creating a Fill in Multiple Blanks Question - Adding a Fill in the Multiple Blanks question to your test, survey or pool
- Creating a Hot Spot Question - Adding a Hot Spot question to your test, survey or pool
- Creating a Jumbled Question - Adding a Jumbled question to your test, survey or pool
- Creating a Linkert Question - Adding a Likert question to your test, survey or pool
- Creating a Multiple Answer Question - Adding a Multiple Answer question to your test, survey or pool
- Creating a Multiple Choice Question - Adding a Multiple Choice question to your test, survey or pool
- Creating a Ordering Question - Adding a Ordering question to your test, survey or pool
- Creating a Quiz Bowl Question - Adding a Quiz Bowl question to your test, survey or pool
- Tagging Questions for Reuse - Enable metadata, define metadata values, and use existing metadata tags
- Building a Pool - Create a pool of questions to use in test or surveys
- Creating a Random Block and Adding It to a Test - Create and add a random block, edit the number of questions and points
- Pair Your Blackboard Course with Connect
- Add Your Connect Assignments with Blackboard
- Prepare Your Students for Blackboard and Connect
- First Day of Class Presentation
- View Connect Scores in the Blackboard Grade Center
Student Help with Blackboard
- Blackboard Instructor Guide
- Blackboard Student Guide
- Standard Operating Procedures for Blackboard
- Using TurnItIn for Instructors
- Blackboard Browser Compatibility
- Blackboard Collaborate
- Tour the Course Files Feature
- Adding your own Web Content through Course Files
- Attaching Course Files to a Content Item
Is there Guest Access into Blackboard?
The guest feature in Blackboard has been disabled as of Fall 2006. View the Standard Operating Procedures for Blackboard to learn how to file for guest access.
Are my courses deleted after the semester ends?
Instructors cannot make a course "unavailable" on Blackboard prior to the official end of the semester, but are permitted to do so anytime after aforementioned end date. All courses will be made "unavailable" to students automatically 6 weeks after the official end of the semester. If a course has been inactive for 2 years, it will be archived and removed from the server.
Will my course content look different once the upgrade is complete?
No, your course content should display as it was displayed before the upgrade.
How can faculty get instruction?
Faculty can visit the following site − Blackboard Help page to get access to numerous resources, guides, handbooks and online training videos. In additional, faculty can make an appointment to meet with a CTLT staff member for additional training.
How do I make a course (un)available to students?
Under Control Panel > Customization click on Properties. Click on Yes for Step 3 Set Availability. Note: By default, all new courses (with a Pace issued CRN) generated automatically are made "Unavailable" to students until the official start of the semester. The "Unavailable" tag next to a course under a faculty member’s course listing means that the course is unavailable to students, not the faculty member. Faculty who wish to provide their students access to their course shells before the start of the semester may do so starting three weeks prior to the official start of the semester. All students will have access to their course shells the 1st official day of semester, regardless of whether the instructor has made the course "available" or not. If you are unsure how to make your course available to students, please contact your respective CTLT office for assistance.
Instructors cannot make a course "unavailable" on Blackboard prior to the official end of the semester, but are permitted to do so anytime after aforementioned end date. All courses will be made "unavailable" automatically 6 weeks after the official end of the semester.
How will the students be impacted with regard to the upgrade?
There should be minimal impact regarding the students and the upgrade of Blackboard. Content will be displayed and will be accessible much the same way that it was. There are some new features available for that will enhance their Blackboard experience, and we will have resources outlining those features available on our Blackboard Help website.
Who do I contact if I am having technical issues with my courses on Blackboard?
You should contact ITS, Information Technology Services for assistance − http://help.pace.edu or call (914) 773-3333.
Are the policies and procedures the same on the upgraded version of Blackboard?
Yes. To view the Standard Operating Procedures please click here
How do I view my student roster with photos of the students?
In the lower-left menu of your course shell, under the "Course Management" section, click on the "Course Tools" link – then select "Course Photo Roster". This will show the names and photos of the students.
How do I view a list of the students in my course with their email addresses?
Another way to list the students in your course and their email addresses, but not the photos, is to select the "Users and Groups" link under the "Course Management" section in your course. When you access "users", it takes you to a screen where you can search for students in your course. In the second search field box that says "Contains", access the drop down menu and select "Not Blank", and then hit "Go". You should see a list of all the students.
How do I reset a student's exam?
Under Control Panel > Evaluations > click Grade Center. Click on the option menu to the right of the lock for the student’s name. Click 'View Grade Details' to the right of the screen. Click on the 'Clear Attempt' button to the right of the screen.
How do I export/import to/from a course?
Instructors do have the option of downloading (exporting), to their local computer, any course shell they would like to retain. Please note that any exported course can be imported into a new course shell on Blackboard by the instructor at a later time. If you have any questions regarding how to export or import a course on Blackboard, please contact CTLT at email@example.com.
Can I incorporate streaming media into blackboard?
Although Blackboard has the capability of allowing users to upload Audio/Video content directly into a course, for space reasons this is strongly NOT recommended. Our office has the ability to encode videos into a streaming media format which allows the instructor to place the link to the video anywhere inside of their Blackboard course – without using any of their allotted course shell space. Please contact Joe Seijo firstname.lastname@example.org in Westchester or Julio Rodriguez email@example.com in New York City for assistance.
Who do I contact to help change the design of my course?
You can contact your respective CTLT office for assistance. Click here for contact information.
Faculty Option for emailing Class Rosters:
ITS (Information Technology Services) has developed a way for instructors to easily e-mail students in their courses. You won't have to go through Banner or Blackboard or develop your own e-mail contact lists. As of Monday, February 8, all active classes in Banner now have a corresponding e-mail distribution list made up of all active members in the course.
How do you use the lists to reach your students? Simply compose an email to CRN.firstname.lastname@example.org, where CRN is the course registration number and termcode is the 6 digit term code (consisting of the year and term code) for the semester. So, if you are an instructor in course CRN 12345 in termcode 201020 (Spring 2010) you would send an email to email@example.com. If you opted to combine course sections (made through a request to the ITS Helpdesk), your CRN number will be the combined CRN as it appears in Blackboard. So your distribution list address will be in the format CRN-CRN.termcode, for example firstname.lastname@example.org.
Note: The lists will be available 3 weeks prior to the start of the semester and 6 weeks after the semester ends and will be updated hourly to reflect changes in course registrations. The ability to send e-mail to the distribution lists will only be available to course instructors and the e-mails will be delivered to both students and instructors in the course.
Term Codes are as follows:
- Winter Session − 10
- Spring − 20
- Summer 1 − 40
- Summer 2 − 50
- Fall − 70