Services Available Through Travel Guard

As a Business Travel Service customer, Travel Guard provides you with access to the following services, 24 hours a day

(Click on each of the services below to view additional information.)

• Reservation Assistance: Travel Guard is available to assist you with all your travel needs.
   
  • Domestic and international air tickets
  • Hotel and lodging accommodations
  • Car rentals and ground transportation
  • Group travel arrangements
  • Tour and event coordination
  • Continuous airfare monitoring to capture the lowest fair, search 72 vendors
  • Low fare guarantee
  • Hotel discounts with over 25,000 properties worldwide
  • Discounted car programs with all the major car rental companies
     
• Emergency Travel Assistance: A unique service similar to  a dedicated around-the-clock travel counselor just a phone call away to solve last-minute travel problems or emergencies.
  
  
  • Flight rebooking
  • Hotel rebooking
  • Rental vehicle booking
  • Emergency return travel arrangements
  • Roadside Assistance
  • Rental Vehicle Return
  • Guaranteed hotel check-in
     
• Worldwide Travel Assistance: Travel is never a hassle with this complete suite of travel help. Assistance coordinators will arrange all your travel affairs and are always connected to the latest travel information.
  
  
  • Lost baggage search; stolen luggage replacement assistance
  • Lost passport / travel documents assistance
  • ATM locator
  • Emergency cash transfer assistance
  • Travel information including visa / passport requirements
  • Emergency telephone interpretation assistance
  • Urgent message relay to family, friends or business associates
  • Up-to-the-minute travel delay reports
  • Long-distance calling cards for worldwide telephoning
  • Inoculation information
  • Embassy or Consulate Referral
  • Currency Conversion or purchase
  • Up-to-the-minute information on local medical advisories, epidemics, required immunizations and available preventive measures
  • Up-to-the-minute travel supplier strike information
  • Worldwide public holiday information
     
• Travel Medical Assistance: From physician referrals to coordination of medical evacuations, we attend to customers' medical needs anywhere in the world.
  • Emergency medical evacuation transportation assistance
  • Physician / hospital / dental / vision referrals
  • Return travel arrangements
  • Emergency prescription replacement
  • Dispatch of doctor or specialist
  • Medical evacuation quote
  • In-patient and out-patient medical case management
  • Qualified liaison for relaying medical information to family members
  • Arrangements of visitor to bedside of hospitalized insured
  • Eyeglasses and corrective lenses replacement assistance
  • Medical Payment Arrangements
  • Medical cost containment/expense recovery and overseas investigation
  • Medical bill audits
  • Shipment of medical records
  • medical equipment rental/replacement
     

 Agent Assisted Reservations (see associated fees):

Travel Guard has provided Pace University with a dedicated team of agents and phone numbers. To contact Travel Guard via phone for questions, reservations or emergency travel assistance please contact Travel Guard directly at: 877.445.8148.

To contact Travel Guard while you are traveling outside of the United States, call collect at: 715.344.6203 or email businesstravelservices@travelguard.com

	Please review our Policies and Procedures for additional information.
	Please review our Forms for additional information.