Services Available Through Travel Guard

As a Business Travel Service customer, Travel Guard provides you with access to the following services, 24 hours a day

(Click on each of the services below to view additional information.)

  • Please, click hereReservation Assistance: Travel Guard is available to assist you with all your travel needs.
     
    • Domestic and international air tickets
    • Hotel and lodging accommodations
    • Car rentals and ground transportation
    • Group travel arrangements
    • Tour and event coordination
    • Continuous airfare monitoring to capture the lowest fair, search 72 vendors
    • Low fare guarantee
    • Hotel discounts with over 25,000 properties worldwide
    • Discounted car programs with all the major car rental companies
       
  • Please, click hereEmergency Travel Assistance: A unique service similar to  a dedicated around-the-clock travel counselor just a phone call away to solve last-minute travel problems or emergencies.

    • Flight rebooking
    • Hotel rebooking
    • Rental vehicle booking
    • Emergency return travel arrangements
    • Roadside Assistance
    • Rental Vehicle Return
    • Guaranteed hotel check-in
       
  • Please, click hereWorldwide Travel Assistance: Travel is never a hassle with this complete suite of travel help. Assistance coordinators will arrange all your travel affairs and are always connected to the latest travel information.

    • Lost baggage search; stolen luggage replacement assistance
    • Lost passport / travel documents assistance
    • ATM locator
    • Emergency cash transfer assistance
    • Travel information including visa / passport requirements
    • Emergency telephone interpretation assistance
    • Urgent message relay to family, friends or business associates
    • Up-to-the-minute travel delay reports
    • Long-distance calling cards for worldwide telephoning
    • Inoculation information
    • Embassy or Consulate Referral
    • Currency Conversion or purchase
    • Up-to-the-minute information on local medical advisories, epidemics, required immunizations and available preventive measures
    • Up-to-the-minute travel supplier strike information
    • Worldwide public holiday information
       
  • Please, click hereTravel Medical Assistance: From physician referrals to coordination of medical evacuations, we attend to customers' medical needs anywhere in the world.
    • Emergency medical evacuation transportation assistance
    • Physician / hospital / dental / vision referrals
    • Return travel arrangements
    • Emergency prescription replacement
    • Dispatch of doctor or specialist
    • Medical evacuation quote
    • In-patient and out-patient medical case management
    • Qualified liaison for relaying medical information to family members
    • Arrangements of visitor to bedside of hospitalized insured
    • Eyeglasses and corrective lenses replacement assistance
    • Medical Payment Arrangements
    • Medical cost containment/expense recovery and overseas investigation
    • Medical bill audits
    • Shipment of medical records
    • medical equipment rental/replacement
       

 Agent Assisted Reservations (see associated fees):

Travel Guard has provided Pace University with a dedicated team of agents and phone numbers. To contact Travel Guard via phone for questions, reservations or emergency travel assistance please contact Travel Guard directly at: 877.445.8148.

To contact Travel Guard while you are traveling outside of the United States, call collect at: 715.344.6203 or email businesstravelservices@travelguard.com

Policies & Procedures button  Please review our Policies and Procedures for additional information.
Finance Forms button Please review our Forms for additional information.