The Security Department Locksmith and Security Coordinators will assist when a door is not securable as a result of a lock malfunction.
If a door cannot be secured during normal working hours, contact the Security Office at Dow Hall ext. 2710.
The Security Office will contact the University Locksmith who if possible will correct the problem immediately.
If the locksmith is unavailable to fix the lock immediately, the on duty Security Coordinator can either change the core, temporarily secure the door, or call in the university locksmith on an emergency call.