iStrategy FAQs

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Q - What are data definitions and how did the university systematically standardized them to ensure all schools/departments are working under the same criteria?
 
A – Institutional Research headed the effort to work with the different functional areas and created the University’s Data Definitions document that is based on IPEDS. ITS presented this document to the Administrative Steering Committee and received consensus to adopt it.
 
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Q – What are the short term goals of iStrategy (next 4-8months)?
 
A – A development of a data warehouse, along with a self-service reporting infrastructure has been created in 4 months. Reporting templates have been developed for Admissions, Enrollment, Retention, Student Performance, Degree Awards, and Registration. In addition the following have also been generated: dashboards, data dictionary, training documents, SharePoint site for a single point of entry to the reporting platform, and a controlled and sustainable access Security model for both functionality and data. 
 
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Q - What are the long term goals of iStrategy(next 2- 3 years)?
 
A – ITS Enterprise Reporting department will be reaching out to the various areas to provide required improvements. They will also be implementing a Reporting Services infrastructure to retrieve operational data from the Data Warehouse. Additional goals are to improve the SharePoint platform and data quality, and create dedicated reporting portals and dashboards for the functional areas. Furthermore ITS will be looking to create exception reporting and alerting frameworks and house non-Banner data.
 
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Q -  When and how will iStrategy be rollout out to the University community?
 
A - The University is committed to training all individuals from Management Council to Chairs and Directors, and also including Reporting Leads and Banner Users. ITS will be partnering with each of the Schools, Divisions and Departments to provide dedicated training sessions covering the iStrategy suite as it pertains to Banner Student data. These lessons will cover Enterprise Reporting Group’s SharePoint Environment including exploring Dashboards, as well as hands-on training in ProClarity and MS Excel for Banner Student Module data analysis.
 
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Q - What should my school’s/department’s expectation level be after receiving training?
 
A - iStrategy will:
  • provide a solid data foundation based on one set of definitions
  • encompass a Data Warehouse that is also a data consumer and is not the Data Owner
  • possess a Data Warehouse that is new
  • contain the most common Banner data elements
  • deploy reporting tools that will provide a platform for analytics - these tools are not ideal for operational data retrieval 
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Q - Are the data sets we need customizable?
 
A - Yes – As areas discover data information they need, they can work with the ITS Enterprise Reporting team to develop customized reports.
 
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Q - How do I report iStrategy issues including data and reports which I feel are not accurate?
  
A –  Issues can be reported to the ITS Enterprise Reporting department by the following methods:
 
1. Open a ticket through the Help Desk system: http://help.pace.edu
       i. Request Type: Information Technology Request and select Enterprise Reporting.
       ii. Select a track that is appropriate to your issue: Data, Reports, Security, Other.
2. Send an email to the Enterprise Reporting group:enterpriseReporting@pace.edu

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Q - How do I get on iStrategy once it is officially rolled out to my school or department?
 
A - For "Introduction to iStrategy" training contact Edyta Zych – Technology Training Manager, HR by email at ezych@pace.edu. We ask that each area identify a training liaison who Edyta will work with to provide training. The training liaison will also need to do the following: 
  • Identify and submit end-user list
  • Review curriculum/request any role-based customization to training
  • Coordinate and select a date for training
  • Facilitate room reservation for training date
The training model includes an initial training session, take-away activities as week as a follow-up webinar.
  
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Q - How do I receive help understanding the data views after the training?
 
A –  Issues can be reported to the ITS Enterprise Reporting department by the following methods:
 
1. Open a ticket through the Help Desk system: http://help.pace.edu
       i. Request Type: Information Technology Request and select Enterprise Reporting.
       ii. Select a track that is appropriate to your issue: Data, Reports, Security, Other.
2. Send an email to the Enterprise Reporting group:enterpriseReporting@pace.edu
 
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Q - Why use iStrategy instead of SAS?
 
A - iStrategy is a data warehouse that already includes a Business Intelligence platform whereas SAS is the tool used to build a data warehouse and a business intelligence platform. Pace University was able to adopt iStrategy without any incurred cost. In addition, iStrategy is fully integrated with Banner and has years of analysis and knowledge about Banner. Other reasons of using iStrategy instead of SAS are the time frame for implementation was considerably less and their business is directed to colleges and universities.
 
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Q- Who can I contact for more information, issues, or questions?
 
A –For more information you can contact the ITS Enterprise Reporting team at [enter contact info]. You can also access their website at http://enterprisereporting.pace.edu. Please note: To log into the site, you must type “pace\” – i.e.: Username = pace\MyPace Portal Username, Password = MyPace Portal Password.
 
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Q - Do I need to log into VPN to access enterprisereporting.pace.edu?
 
A - Yes, in order to log into http://enterprisereporting.pace.edu, you first need to log into Pace’s network by going to http://vpn.pace.edu.
 
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