Supported Applications
Below is the current level of support that the ITS staff can provide to end-users experiencing technical issues with Pace computer applications and web based systems. Pace University maintains ‘enterprise software’ license agreements, which allow staff and faculty to use licensed software for work or personal business. To view a list of available licensed software, please visit the Licensed Software page.
 Full Support |
 Limited Support |
| Pace ITS staff will provide full support. | Pace ITS staff will provide initial support. However, if issue is not resolved alternative recommendation will be provided. |
Note: For all internal Pace Web-based systems, we recommend Mozilla Firefox 4.0 or higher. All older system versions or unlisted systems are currently not supported.
| Pace Web-Based Systems | ||
| Banner |
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Internet Explorer 7.0 or Higher |
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Mozilla Firefox 3.5 or Higher | |
| Blackboard |
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Internet Explorer 8.0 |
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Internet Explorer 9.0 or Higher | |
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Mozilla Firefox 3.6 or Higher | |
| E-Procurement |
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Internet Explorer 7.0 or Higher |
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Mozilla Firefox 3.5 or Higher | |
| Finance Self-Service |
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Internet Explorer 7.0 or Higher |
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Mozilla Firefox 8.0 or Higher | |
| Kronos |
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Internet Explorer 6.0 or Higher |
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Mozilla Firefox 2.0 or Higher | |
| Liberty |
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Internet Explorer 8.0 or Higher |
| Outlook Web App (OWA) |
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Internet Explorer 7.0 or Higher |
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Mozilla Firefox 3.0 or Higher | |
| People Admin |
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Internet Explorer 7.0 or Higher |
| Portal |
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Internet Explorer 8.0 or Higher |
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Mozilla Firefox 4.0 or Higher | |
Note: Windows 8 is not fully supported for Pace systems, at this time we are testing the OS to be sure that all Pace systems will work correctly within it. Please check back for updates
| Operating Systems | |
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Windows XP (Service Pack 2) |
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Windows Vista |
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Windows 7 |
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Mac OS 10.5 or Higher |
| Web Browsers | |
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Internet Explorer 7.0 or Higher |
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Mozilla Firefox 4.0 or Higher |
| Software for Educational/Office Use | |
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Microsoft Office 2007 or Higher |
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Microsoft Lync |
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Cisco AnyConnect |
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Acrobat Reader 9 or Higher |
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Java 6 |
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Pharos |
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Core FTP |
| Email Client | |
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Microsoft Outlook 2007 or Higher |
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Microsoft Outlook 2011 for Mac |
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Apple Mail version 3 or Higher |
| Mobile Client on Exchange Email | |
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Windows Phone 7/8 devices |
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Apple iOS Devices |
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Google Android Devices |
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Blackberry Devices |
| Virus Protection | |
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System Center 2012 Endpoint Protection |
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Microsoft Forefront |
