ITS News 2008 - 2009

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Wireless access to all classrooms             

Posted: August 1st 2009

As part of Pace’s ongoing commitment to enhance technology and expand the wireless network, an initiative is underway to assure that every University classroom has the ability for wireless access to the Pace network and Internet.

A survey of all classrooms has been completed and the equipment and cabling has been ordered for this project. What you will see happening over the next two months is the laying of the foundation for wireless access points to be installed in any classroom that does not currently have wireless.

When students return this fall, all classrooms on all campuses will have wireless capability—resulting in 100% wireless access in all classrooms!

 i>clickers are here at Pace                        

Posted: July 14th 2009

What is a clicker? It’s an audience response system that allows students to instantly give feedback or answers to questions asked by the instructor. This is similar what the audience uses in “Who Wants to be a Millionaire” to help the contestant except in this case the technology is applied to the learning environment. DoIT’s Educational Media Centers have been working with faculty to test and implement i>clickers in the learning environment. Here are a few examples:

Elizabeth Berro (Nursing) has been an active proponent of this technology with her colleagues. She also uses it in the classroom environment for attendance, class participation, midterms and final exam reviews.

Jim Stenerson (CTLT) and Beth Klingner (Dyson) learned how to install i>clickers and took them along to NYU’s Faculty Resource Network Summer 2009 to demonstrate in their class, Incorporating Web 2.0 Tools into Your Teaching. Jim and Beth showed faculty participants how i>clickers worked and could be used as an instructional aid.

Another example of this product’s use was at the 2009 Leadership Forum on developing metrics. In this setting, clickers were used to poll the audience for feedback after listening to the presentation and case study.

If you want to learn more about this product or to schedule a training session for i>clickers, contact your local Educational Media Center at: New York City—212-346-1583; Pleasantville—914-773-3338; White Plains—914-422-4060.

IMOs participating in a web conferencing tool pilot program

Posted: June 23rd 2009

For the past few months, the IMOs and DoIT’s User Services have collaborated in testing the capabilities of Dimdim as a viable browser-based web conferencing resource for the Pace community. This tool allows you to share PowerPoint slides and PDF documents, use collaboration tools, or share your desktop with meeting attendees. According to Dimdim, its use is “ridiculously easy” and “a single click is all it takes to meet”.

Currently, Greg Mendez and Barry Miller from Pace’s COOP and Career Services are having great success using this package for one-on-one virtual counseling sessions that cover such topics as reviewing resumes and cover letters, and conducting job searches and performing website demos. Greg stated, “It saves money, expands our [COOP and Career Services] services, and allows students who can’t come in…to benefit from visual aids”.

Other areas of the University are participating in this pilot program like Shuana Thompson (Finance I.S.) who, along with other staff, is using Dimdim to provide Kronos webinar training sessions. Michael Genito (Michaelian Institute, Dyson) uses this product as a supplement to his classes—think of it as virtual office hours.

More information about this program is available at the  Dimdim Web Conferencing Pilot Program page. You can even view some of the documented experiences and issues that have surfaced when using Dimdim.

Illegal file sharing and what it means to you and Pace

Posted: June 15th 2009

 Pace is a steadfast proponent of abiding by copyright laws and seeks to broaden awareness about copyright infringement to protect the Pace community and maintain the integrity of the institution. To that end, a web page was developed—Illegal File Sharing 101. Here you can learn about: Peer-to-Peer (P2P) and its dangers, how to comply with copyright law, what are the consequences when you get caught, legal alternatives to P2P, and more.

What is Peer-to-Peer (P2P)? At this site you find out that this type of file sharing is a technology that allows people to download files from one another over the internet. Learn more about file sharing, copyright infringement and its legal ramifications at Illegal File Sharing 101.

Interested in learning about other I.T. security issues? Visit Safe Computing for more topics. 

I.T. training—schedule a one-on-one or attend a workshop

Posted: May 25th 2009

Whether a one-on-one session or a formal workshop environment works best for you, DoIT can cater to your needs this summer. We have an I.T. training schedule that is “jam-packed” with workshops on a wide range of topics. Shorter versions of these topics (and other subjects) can be taught desk-side if this works best for you. For these one-on-one sessions, User Services staff will visit your office or work with you remotely for anywhere from a ½ hour to an hour on a specific topic. Do you wonder how a session can be conducted remotely? Remote training is achieved using Bomgar’s remote desktop control software to provide an interactive session between the trainer’s office and yours.

A sampling of training topics includes:

Adobe Acrobat Pro/Alternate Free PDF Creators
A/V Recordings vs. Podcasts
Best Practices for Managing E-Mail
BlackBerry 101 or 102
Dimdim Web Conferencing
Excel: Using Formulas or Using Charts
PowerPoint: Creative Uses
Word: Tables, Merging or Themes/Styles
VPN/Remote Desktop
…and many more!

View the I.T. Training web site to see what is available. To register or set up a one-on-one, complete the online Registration Form. Work on your skills development for increasing productivity and effectiveness.

 Client Support Office Tech Tip —recalling a sent Outlook e-mail message

Posted: Febuary 22nd 2009

We have all done it and regretted it—sent an e-mail either to the wrong person, in haste, or with mistakes. Once your press “Send”, the message is immediately gone. Did you know there is an option to recall the message if the recipient has not yet opened the message. This is something you should do fairly soon after sending the message for the best result. (Note: If the recipient has mail forwarding enabled on their e-mail, the recall function will not work.)

To recall an e-mail message:

  • open your Sent Items folder located under your Pace mailbox
  • double-click the message you want to recall to open it
  • click Other Actions and select Recall This Message
  • the Recall This Message box displays
  • make sure the radio button for Delete unread copies of this message is selected and the check box for Tell me if recall succeeds or fails for each recipient is checked
  • click OK and close out of the message
  • you will receive a message back from the recipient’s account with a subject starting with either Message Recall Success or Message Recall Failure

If you successfully recalled the message, you can correct it and resend your e-mail. But remember, if the recipient has already opened the e-mail, you will not be able to recall it.