Self Help Guides

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Self Help Guides Refs
AnyConnect VPN:
Windows XPVista/7, and Mac (32-bit & 64-bit)
Outlook 2007 Auto Archiving
Outlook 2007 Creating Profile & Auto-Response Rule
Postini User Guide 2006  
 
 
Self Help Guides Business
Blackberry 8830 User Guide
Apple iPad User Guide Blackberry Bible: Everything to Know About Your RIM Smartphone
Cell phone Procedure and Order Form
 


Self Help Guides Office 2007
 
Here you will find an assortment of Microsoft Office 2007 lessons ranging from an introductory level to more advanced topics.  And best of all, they are readily accessible and free!

 
This demo shows you the benefits of using Microsoft Outlook 2007 in a Microsoft Exchange environment.  Together Outlook and Exchange keeps you efficient and keeps you connected to calendar.  Additionally, you can connect to Outlook for e-mail and calendar from anywhere. 

Overview of Microsoft Office Outlook Web Access (OWA)
This demo gives you an overview of the web companion to desktop Microsoft Outlook.  This product has been redesigned for Exchange 2007 and has many new features and functions to increase your productivity.

Overview of Microsoft Office Outlook
This demo highlights the benefits of Microsoft Outlook 2010.  Outlook 2010 gives you a comprehensive time and information manager and makes it easier for you to locate, prioritize and act upon an increasing volume of information.
 

Training Videos from Microsoft
Up to speed with Outlook 2007
This video highlights the new features in Outlook 2007--like the collapsible navigation pane, the To-Do Bar, and the Ribbon for finding commands when creating a new message, to name a few.
 
Customize your calendar
This video highlights how you can customize your calendar.  There are three calendar views available--day, week and month, and each view can be customized to your specifications.
 
Create and use an e-mail signature
This video shows you how to create e-mail signatures that automatically appears in each message your create.  You can also have multiple messages, allowing you to switch easily between them dependent on the correspondence type.
 
Share contact information the easy way with electronic business cards
This video shows you how to create electronic business cards (EBCs) in Outlook 2007 which enables you to show and share contact information electronically.
  

Self Help Guides Exchange 2007
 
Encryption Using SSL for E-mail Clients
To increase security, Information Technology Services recommends using an encrypted secure communications protocol called Secure Socket Layer (SSL) for all e-mail clients. SSL allows for e-mail messages from your computer to the mail server to be encrypted when you read, download, and send e-mail messages. In addition, passwords are also encrypted to strengthen security.
 

Functionality Guides
These lab documents outline the steps for using Outlook 2003, 2007, and Web Access in a Microsoft Exchange environment.  Step-by-step instructions are included for using e-mail, calendar, contacts, and tasks. 

Using Outlook 2003
Using Outlook 2007
Using Outlook Web Access
 
 
Mobile Devices Exchange Configuration


Self Help Guides Special Topics
This reference guide contains instructions on how to create a personal folder on your local PC using Outlook 2007.

Moving Sent Items from Exchange to Personal Folders in 2007
This reference guide contains instructions on how to create a rule to move your e-mail to the Sent Items personal folder using Outlook 2007.
 
This reference guide contains instructions on how to use Auto-Archive to manage your mailbox using Outlook 2007.
 
This reference guide shows you the steps to access department and organization mailboxes in Outlook 2007 and Outlook Web Access.
 
Managing Department and Organization Mailboxes in Outlook 2003
This reference guide shows you the steps to access department and organization mailboxes in Outlook 2003.