Information for Pace Students, Faculty, and Staff
Using your Windows or Mac computer, Microsoft Lync provides:
- Instant Messaging
- Audio & Video
- Web Conferencing
This service includes the capability of joining a conference from any on-campus (dial **8) or off-campus phone (call 914-597-8500)! External callers will not need to call the operators in order to be transferred into a meeting that is set up using Microsoft Lync like you do with internal conference calls (**6) that are currently set up through Pace's Alcatel Phone system. In addition, this feature does not require payment for usage like the Genesys Conferencing system.
If you want to lead a meeting from the phone by dialing a meeting access number, you need to enter your PIN to start the meeting. You should receive your individual PIN and other details via email. You can also visit http://lync.pace.edu/dialin  to access the Dial-in Conferencing Settings and PIN Management page (login required).
Using your PIN to Create/Join a Meeting
- Hosting a Meeting 
- Joining a Locked Meeting 
- Managing your PIN 
Creating a Meeting
- Using Outlook 
- Using Meet Now 
Joining a Meeting
- From Lync 
- Device requirements 
- From Phone 
- In the Lync main window, in your Contacts list, hold down the Ctrl key, and then click the contacts that you want to call
Right-click any one of the selected contacts, point to Start a Conference Call, and then click Lync 2010
Information for Guests and Visitors
Outside participants who need to join an online Lync meeting can use Lync Web App in conjunction with a phone. Lync Web App allows the participant to use instant messaging and content sharing but does not provide audio. The participant will need to call the Lync dial-in access number and provide a Conference ID in order to join the audio portion of the meeting. Lync Web App requires Silverlight to be installed on the computer. It is compatible with both Windows and Mac OS X.
NOTE: At this time, dial-in conferencing is only available for meetings organized by staff and faculty.
Outside participants who have a Windows PC also have the option of using the Lync Attendee client. The Lync Attendee client allows external participants to use instant messaging (IM) and PC audio/video; collaborate on a whiteboard; share the computer screen, applications, or PowerPoint slides; send file attachments; and conduct polling of meeting participants.
Downloading and Installing Lync Attendee
The Lync meeting organizer will need to provide external participants with a meeting hyperlink sent via email or calendar invitation to connect to the online Lync meeting. The external participants will have to click the meeting hyperlink in their email invitation to download and/or launch Lync Attendee and join the Lync meeting. If Attendee is not installed, the meeting participant should click on the “Download and install Lync Attendee” link, which will redirect the participant to Microsoft’s Lync Attendee installation page.
External participants can also download and install Lync Attendee in advance of a meeting by directly going to the Microsoft Lync 2010 Attendee - User Level Install  page.
Note: Lync Attendee is not compatible with Mac OS. We are currently researching an alternative for Mac users and will post it as soon as we can.
The resources below provide more information on getting started with Lync 2010 Attendee:
Quick Start: Use Lync 2010 Attendee
- Obtain Lync 2010 Attendee 
- Prepare Lync 2010 Attendee for a meeting 
- Install Lync 2010 Attendee before joining a meeting 
- Install Lync 2010 Attendee while joining a meeting 
- Join a Lync 2010 online meeting 
- Wait in the lobby 
- Start IM, phone, or video 
Work Smart: Use Lync 2010 Attendee