The Technical Services department is comprised of a team of dedicated Windows and Linux systems administrators focused on delivering the most reliable, secure, innovative, and cost-effective information technology solutions for Pace's students, faculty and staff. We support the University's mission-critical servers, disk storage systems, University applications, and back-office systems. Our support includes 24-hour monitoring to insure the availability and continuity of the University's most critical servers.
We design, implement and support a number of key systems, outlined below. We also work collaboratively with other departments in ITS, as well as other areas of the University, on I.T. initiatives. We can be reached through the University Helpdesk [1] at 914-773-3333 (on campus, x33333).
List of Services
High Performance Computing [2]
The High Performance Computing (HPC) initiative began in September 2010 when Pace received a donated HPC cluster from Blue Sky Studios. A committee comprised of ITS staff and Pace faculty was formed to foster the development of HPC at Pace and oversee the use of the cluster. The committee meets monthly to discuss enhancements to and expansion of HPC resources. They also work to develop ways to promote the use of HPC for research and educational initiatives.
Email
Exchange email and calendar for faculty and staff; Listserv mailing lists and discussion groups; Blackberry Enterprise Server for synching email, calendar and contacts with Blackberry mobile devices; LAN Fax for transmitting and receiving faxes via email; Postini for spam filtering
Account Management
Provisioning of userids, including guest accounts, for access to Pace University systems
Online Conferencing, Messaging and Presence
Microsoft Lync for administrative use; Blackboard Collaborate for classes
Content Management, Publishing and File Sharing
We support various solutions including Microsoft Sharepoint, Wordpress, Web File Storage (WFS), Drupal and network file shares.
Database Systems
Microsoft Enterprise SQL; MySQL
Server Virtualization
Along with support for a number of physical servers, we also support and maintain a virtual server environment in both VMWare and Microsoft Hyper-V.
Blackboard Learning Management System
Resource 25 Class and Event Management
