Google Apps

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Google Apps for Education Notice

Google has notified us that some students may have been affected by a recent issue in Gmail that caused some actions you took (e.g. deleting a message, marking it as spam, or moving it to a folder) while viewing a message to be inadvertently applied to a different message. The issue occurred between January 15 and January 21. It affected only actions you took in Gmail for iOS, Gmail in a mobile browser, and Gmail Offline, and not Gmail in a web browser or Gmail for Android.

The issue is now fixed. Student that were affected will be receiving an email notification from Pace University ITS Help Desk.  Affected students will need to take action to re-file their affected messages in Gmail by February 14, 2014.

What to do if affected?

Google is recommending that users check their Trash and Spam folders for any items that they didn’t intend to delete or mark as spam. Users can restore any misfiled messages by moving them back to their Inbox or intended folder.

IMPORTANT: These messages must be moved from the Trash and Spam folders by February 14 (messages are permanently deleted 30 days after they’re placed in the Trash). Also, you may find messages in the Inbox that were originally intended for Trash, Spam or other folders, and will need to move these messages.

Pace Migrating Google Apps for Education accounts to Microsoft Exchange

ITS would like to remind all students that we will be transitioning Pace student email accounts from Google Apps ( to Pace’s Microsoft Exchange email system ( An initial email was sent to all students on Wednesday, October 2nd to summarize the migration. We are strongly recommending that students take advantage of the self-migration tool that is listed below by Sunday, March 16th.  After this date, ITS will manually begin moving student accounts.  Students will be notified via email when their accounts are ready to be migrated.  Please follow the instructions listed in the email.  For further information and/or updates, please visit the Student Email Migration to Outlook Exchange website (

With Google Apps for Education, students get over 7GB of server space for saving their documents online.  Students also get communication tools, such as Google Talk, as well as productivity tools (Google Docs: text files, spreadsheets, and presentations) and Google Sites (to develop web pages) accessible from any Internet connection.

Students currently on, can view performance information by visiting the Google Apps Services page.  This site applies to consumer services as well as organizations using Google Apps.

For additional information about Google Apps for Education, please visit the Google Apps Frequently Asked Questions page.

Google provides a variety of tools to help you learn how to use each part of the Google Apps for Education.  Please review the information linked below for details and help using the tools.

 User GuidesOnline User Guides 

 Google Gmail  Google Calendar  Google docs
 Getting Started Guide  Create an event  Getting started guide
 Sending messages  Repeat an event  Creating a document
 Replying to messages  Edit or view event details  Google Docs basics
 Forwarding messages  Delete or remove an event  Sharing files
 Forwarding inline images  Make an event private  Adding e-mail attachments


Self-Paced Videos  Self-Paced Videos
These eLearning courses let you learn about Google Mail and Calendar at your own pace.

 Quick Clips Quick Clips

These videos show you quick demos of common tasks.

GoogleApps FAQ

Find answers to common questions.