HP 4120 Quick Reference

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HP 4120 Phone Instructions
Faculty and Staff Quick Reference

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Make a Call

On Campus: dial the 5-digit extension
Off Campus: dial 1 plus area code and number

To use your contacts list:

  • select Contacts
  • scroll down to select desired contact
  • press Call

Note: use the up and down arrow keys on the keypad  to select the contact

Incoming Call
  • press Answer
    -or-
  • pick up handset

Note: To send the caller directly to your voice mail, press the key To Voice Mail.

To end call:

  • press End
Managing Multiple Calls

Place a call on hold

  • press Hold from In Call screen

To answer a second call:

  • press Answer from In Call screen

Note: you can answer another call while on the phone by pressing Answer to put the first caller on hold and speak with the second caller.

Switch between calls
An active call and one or more calls on hold is listed on the screen.

To navigate through calls:

  • press up and down arrow keys to select your desired call
  • press Resume
     

Escalate a Call to a Conference Call: start a conference during a phone call and add more attendees
  • press Menu from In Call screen
  • select Add Others

To add an attendee:

  • type phone number or select contact
  • press Add
  • repeat above steps to add more attendees
Transfer a Call

Transfer a call to someone else

  • press Menu from In Call screen
  • select Transfer Directly To…
  • type phone number or select contact
  • press Call

Consult, then Transfer Call

  • press Menu from In Call screen
  • select Consult then Transfer To…
  • type phone number or select contact
  • press Consult once contact accepts,
  • press Transfer
Transfer a call to a parking lot: place call on hold for another party to retrieve
  • press Menu from In Call screen
  • select Transfer to Parking Lot

a notification message displays number other party must call to retrieve call.

  • call other  party and provide phone number from notification

Transfer a call to a mobile phone
  • press Menu from In Call screen
  • select Transfer To Mobile Phone
Voice Mail

Checking Voice Mail

  • select Voice Mail
  • scroll down to select desired voice mail
  • press Play

Checking Voice Mail Greeting

  • select Voice Mail
  • press Menu
  • press Call Voice Mail

Note: If  you have message waiting in your voice mailbox, press the menu option to get call voice mail

  • select Personal Options from prompts
  • press 2 and follow the prompts
Join Calendar Meeting from phone

Joining a meeting

The calendar feature displays Microsoft Outlook appointments for the current day.

To join a meeting using your phone:

  • select Calendar
     
Selecting meeting

To navigate through meetings:

  • press up or down arrow keys to select your desired meeting
  • under Today’s Calendar, press Join