HP 4120 Quick Reference

HP 4120 Phone Instructions
Faculty and Staff Quick Reference

Make a Call
On Campus: dial the 5-digit extension Off Campus: dial 1 plus area code and number To use your contacts list: select Contacts scroll down to select desired contact press Call Note: use the up and down arrow keys on the keypad to select the contact
Incoming Call
press Answer -or- pick up handset Note: To send the caller directly to your voice mail, press the key To Voice Mail. To end call: press End
Managing Multiple Calls
Place a call on hold press Hold from In Call screen To answer a second call: press Answer from In Call screen Note: you can answer another call while on the phone by pressing Answer to put the first caller on hold and speak with the second caller. Switch between calls An active call and one or more calls on hold is listed on the screen. To navigate through calls: press up and down arrow keys to select your desired call press Resume
Escalate a Call to a Conference Call: start a conference during a phone call and add more attendees
press Menu from In Call screen select Add Others To add an attendee: type phone number or select contact press Add repeat above steps to add more attendees
Transfer a Call
Transfer a call to someone else press Menu from In Call screen select Transfer Directly To… type phone number or select contact press Call Consult, then Transfer Call press Menu from In Call screen select Consult then Transfer To… type phone number or select contact press Consult once contact accepts, press Transfer
Transfer a call to a parking lot: place call on hold for another party to retrieve
press Menu from In Call screen select Transfer to Parking Lot a notification message displays number other party must call to retrieve call. call other party and provide phone number from notification
Transfer a call to a mobile phone
press Menu from In Call screen select Transfer To Mobile Phone
Voice Mail
Checking Voice Mail select Voice Mail scroll down to select desired voice mail press Play Checking Voice Mail Greeting select Voice Mail press Menu press Call Voice Mail Note: If you have message waiting in your voice mailbox, press the menu option to get call voice mail select Personal Options from prompts press 2 and follow the prompts
Join Calendar Meeting from phone
Joining a meeting The calendar feature displays Microsoft Outlook appointments for the current day. To join a meeting using your phone: select Calendar Selecting meeting To navigate through meetings: press up or down arrow keys to select your desired meeting under Today’s Calendar, press Join