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Blackboard: Course Displays Under "My Courses" Section

Due to recent configuration changes to Blackboard, users with access to more than 150 courses will experience issues displaying all of their courses. Below are resolution options. 

Temporary workaround: If you cannot properly find your course in the "My Courses" box, please click your "Courses" tab and search for your course there.

Permanent resolution: To correct this issue moving forward, you can enter a help desk ticket with a list of CRNs that can be archived and removed from Blackboard. We strongly recommend that you approve the archival and removal of courses from years 2007-2011 from your list of courses to keep the list to under 150 courses, which should resolve the display issues.

Please contact the ITS Help Desk if there are any further questions.

Phone: 914-773-3333