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Students Newsletter - February 2017


As I join Pace University I am immediately struck by the shared sense of purpose and commitment to providing a great academic experience and learning environment for our students as they develop a professional foundation for their future careers. Everyone has made me very welcome and I am encouraged by the commitment of our technical services teams within ITS as they work to improve and increase services for the academic and administrative communities of the University.
Today's CIO has a blend of roles spanning the traditional management of technical IT to the more complex areas of applying technology to improve services and business efficiency, and to create competitive advantage through the innovative use of new and emerging technologies. The portfolio of IT services and how these are delivered is a constant change, one which can only be successful if IT acts as a catalyst for change working in partnership with our academic and administration colleagues, and the Pace student community.
Over the first few weeks I am looking to understand both the immediate and longer term priorities that we need to focus on, and to meet with as many people as possible to discuss the opportunities going forward that ITS should be involved with.
Best Wishes,

Paul Dampier
Vice President for Information Technology and Chief Information Officer


Welcome to all the new students and everyone returning for another great semester! We would like to take the time to remind you that we continue to use Starfish to support your success at Pace. Your Instructors can use Starfish to share both concerns (flag) and praise (kudos) related to your academic performance. The great part is that you receive this information directly through your Pace email address. If you do receive an email alerting you to a concern from an Instructor, please be sure to follow up with that Instructor immediately for discussion and support.

Our main goals in using Starfish is to help you be successful throughout your studies at Pace and to help you engage and stay connected with your Instructors, Advisors and University Resources.  Please be sure to pay careful attention to any emails you receive from as they are alerting you to important and time sensitive information, often requiring your immediate action. 

If you have any questions, comments or suggestions please contact the Starfish Team: 

Want a demo? You can schedule a group session for your student club or organization, contact the Pace Starfish Team above.

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Note Location Change! 

Please note that there has been a location change for this event due to the extraordinary interest in the conference. The co-sponsored Pace & CUNY event will be held at Guttman Community College since they are on Spring Break and can accommodate the growing number of registrants. The address for Guttman Community College is 50 West 40th Street in New York City on Thursday, March 2nd through Friday, March 3rd.

The 2017 New York Regional ePortfolio Conference will explore the evolving role ePortfolio is playing in the future of higher education and discuss strategies for educators to leverage the benefits of portfolio learning. 


Blackboard will be upgraded from Saturday, May 20th through Sunday, May 21st. During this time, Blackboard will not be available. Please note this maintenance period and plan your work accordingly. This is especially important as it related to submissions by students and any grading being performed by teachers.

More details will follow as we reach closer to the date of the work.


We are pleased to announce the addition of our latest Active Learning Classroom in Miller 27 that seats 60 people. The room features six adjustable 75 inch displays, four large whiteboards, multiple charging stations around the room, and 60 of the popular Steelcase Node chairs. Contact Educational Media Center via for tours and training in PLV.


The move of the Data Center to its new location was successfully completed in December 2016. The work took over a year from the planning stages to implementation. We are very excited about the new location and want to take this opportunity to thank the many areas within ITS and Buildings and Grounds, who work tirelessly on this initiative.


Now Java Free! Learn More


Pace University assesses a Technology Fee to ensure students have access to the latest instructional technology resources available. The fee is earmarked for instructional technologies to keep Pace up to date with the technology needed for today's teaching and learning methodologies. All revenue generated from the technology fee goes directly towards funding instructional technology initiatives. Proposal requirements, guidelines, submission deadlines, and meeting dates are found on our website.

The next meeting is scheduled for Wednesday, February 22nd. Deadline for proposal submissions is Wednesday, February 15th.

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Technology is ever changing and continues to gain a more important role in our lives. There are always new ways on how we should be securing our devices, but there are four fundamental principles that you can always do to protect yourself, regardless of what technology you are using or where you use it.

  1. You: No matter how secure your device is, or is not, attackers will always find a way to gain your password, credit card information or other personal data. The greatest defense against these attackers is you. By being suspicious and using common sense, you can spot and stop most attacks. Think before you give someone you do not know your information or click on an unknown link.
  2. Passwords: The next way to protect yourself is by using a strong, unique password for each of your online accounts and devices. This way, if one password is compromised, all of your other accounts and devices will remain secure. A strong password means one that cannot be easily guessed by attackers. The longer and more complex it is, the stronger it is. When it is available, you should always use two-factor authentication to add an extra layer of security.
  3. Updates: By making sure your computers, mobile devices, apps, and anything else connected to the Internet are running the latest software versions; you are limiting the vulnerabilities that can be exploited by an attacker.
  4. Backups: Make sure you are doing regular backups of any important information and verify that you can restore from them. These will come in handy if you are hacked, and your device needs to be fully wiped and rebuilt from scratch.


A common misconception in regards to cyber-attacks is that they use highly advanced tools to access people's accounts or obtain sensitive information, but as we have recently learned, this in not entirely true. Spammers know all too well that the easiest way into someone's account is through social engineering, which is an attack where the spammer tricks you into doing something you should not do. These attacks come in all forms and one that we have recently seen is called CEO Fraud, which most often happens at work. The cyber attacker researches the organization through online reconnaissance (think to identify your boss, their manager, or other university leadership. Once they have this information they construct an email pretending to be from this person and send it to you including an attachment with a virus, password harvester or other malicious content that can do damage to the machine or computer network. The email most often asks you to take action such as conducting a wire transfer or emailing sensitive information such as your password. Because it appears that this is coming from a trusted source such as your boss, you comply with the request and subsequently compromising your account credentials.
Fortunately stopping these types of attacks are easier than you might expect, common sense is your best friend!
  • Someone creating a great sense of urgency in an email might be trying to fool you into making a mistake, trust your instincts and report the incident.
  • If they asking for information they should already have or should not have access to, it should raise concern.
  • Asking for your password confirmation in any form of communication is never done by a legitimate organization or tech support.
  • Something too good to be true most often is, emails indication you have won something when you did not even enter should be discarded immediately.
If you suspect someone is trying to trick or fool you, trust your intuition and report the incident to the ITS Help Desk immediately. Common sense is often your best defense!

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As we continue to improve security measures for your personal data, we have enhanced the Password Reset Utility with an alternative email address feature. You will now be asked to enter an alternative email address in order to complete the password reset process. We also strongly recommend that you set your security questions with unique answers only you would know. All this can be completed through   

Please note: You must ensure you have set up your alternative email address within MyPace Portal. If you already have this set up, please update the information if changes are needed. You can do this under the "Personal Information" link within your Student, Faculty, or Staff tab.
Need Assistance? Contact the ITS Help Desk at (914) 773-3333.