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Staff Newsletter - July 2015

ITS Website Facelift!

ITS has taken your feedback and made some big changes to our website to a more user-friendly view!

Checkout our newly redesigned website!

Technology Consulting

Need a technology solution and don't know where to start?

With so many solutions to choose, let ITS help you make the choice that meets your need.  Already got an idea? Let's talk and see what's needed to bring it to fruition!  To get started, fill out a Project Initiation Form and send it to

Our Project Management Office (PMO) will review requests and contact you! 

Get expert guidance and recommendations right from the beginning!

Still Using Window XP?

As of April 8th, Microsoft ended support for Windows XP.  In our continued and ongoing effort to secure the Pace University network from threats, ITS will be enabling Network Level Authentication (NLA) on all Windows devices in the coming months.

Beginning July 1st, 2015 only users attempting to connect from a personally-owned Windows XP machine to their Pace-owned laptop or desktop through the Remote Desktop and VPN will experience an issue. Since Windows XP is an unsupported operating system, you will need to upgrade your device to a more recent and supported version of Windows in order to continue to connect to your Pace-owned computer from your personal device.  ITS currently recommends Windows 7.

For more information on Windows XP end of life support, visit: Support for Windows XP has ended.

For more details and best practices to protect yourself online visit Pace's IT Security website.

Web File Storage System Update

By August 2015, ITS will be updating the look and feel of our Web File Storage system ( The update will not affect current existing features.  Users will notice a change in design and updated navigation.  We will be communicating more details to our IT Notice Listserv once it becomes available.  Documentation for the changes will also be available on the log in pages for the system.

Summer Renovations

Among the many renovation initiatives that ITS is already in collaboration with, we are leading several key initiatives with classroom redesigns.  ITS along with the Classroom Design Committee reviewed possible projects for the coming year.  Below are some that are in progress.

Miller Hall (Rooms M21 and M22): Active Learning Classrooms (ALC): Designed to foster interactive, flexible, student-centered learning experiences, our new ALC rooms come equipped with multiple displays and flexible furniture with easy access to plug in (laptop or tablet) allowing students to collaborate and work in groups or work individually. Wrap around magnetic whiteboard and charging station on three walls makes any area in the classroom to be converted to a workspace.

Video Conference (VC) Rooms: There will also be two new state of the art VC room locations in New York's 163 William Street (Room 1520) and Pleasantville's Environmental Center. These rooms will include CISCOs "speaker track" system with features such as:

    Fast, direct switching between active speakers to provide a continuous meeting experience.
    Multi-speaker views to prevent unnecessary switching when the next active speaker is already in the current shot.
    Automatic framing of all participants to provide a dynamic overview of the full room.
    Clear 1080p HD resolution offers the best possible image quality.

Willcox Hall Lecture Hall: For maximum student engagement and to allow students to interact not only with the material, but also with each other, the lecture hall is equipped with tables and flexible chairs. The lecture hall will also be equipped with multiple projection units and displays to get proper coverage of the shared content or video. The room will be equipped with multiple cameras allowing for web conferencing or web streaming as well as recording of lectures.

Computer Classrooms (Y24 and W34): Y24 which serves as an extension for overflow of the Computer Resource Center will be getting a much needed facelift of new furniture, collaborative design, and paint.  W34 will also be receiving updated furniture and paint.

Look for more updates in our September issue!

Blackboard Corner

Great Turnout at Pace's Regional Blackboard Conference!

On June 10th, 2015, Provost Sukhatme welcomed nearly 200 conference attendees with opening remarks outlining his vision for technology at Pace. The Vice President of Global Higher Education Strategy at Blackboard, Annie Chechitelli, delivered the keynote address which emphasized the company's new, learner-focused approach. Blackboard's product managers went on to provide a roadmap for the future. Some highlights included a preview of the more user-friendly Blackboard Learn Ultra experience and a Java-free version of Collaborate.

Afterwards, there were four tracks of outstanding presentations from Pace University, Goodwin College, Macmillian, Babson College, Wilmington University, Three Rivers Community College, LaGuardia Community College, Fairleigh Dickinson University, Hostos Community College, Community College System of New Hampshire, Berkeley College, and the University of Southern Maine. Attendees left with valuable takeaways from each presentation.

The day ended with prizes, and our very own Heather Askildsen and Dorothee Von Huene-Greenberg were winners!  

For more details on the event, visit Blackboard Announcements and Events.

Instructors: Add Teaching Assistants (TAs) Without a Help Desk Ticket!

Did you know that Instructors can add Teaching Assistants on their own?  Get instant access to add your TAs in the click of a button:

  •     Log in to Blackboard
  •     In "Course Management" in the  left panel, expand the "Control Panel"
  •     Expand "Users and Groups"
  •     Select "Users"
  •     Click "Find Users to Enroll"
  •     Enter the username for the TA in the "Username" field
  •     Change the "Role" dropdown menu item to "Teaching Assistant"
  •     Ensure that the "Enrollment Availability" is "Yes"
  •     Click "Submit"

View the full policy here, under Blackboard Announcements and Events:

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