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Faculty Newsletter - November 2016

Thank you to all of the faculty that continue to make Starfish a success!

Your participation in using and developing the application, along with your active feedback to the students have been invaluable. Additionally, your involvement in providing feedback and suggestions to help improve the implementation of the Starfish initiative is critical. 

If you have additional comments, questions or suggestions please feel free to contact either
Need Training? We have had open Skype Sessions scheduled for the last few weeks. The remaining sessions are from 11:00AM-11:30AM on the following dates:
  • Monday, November 28th
  • Monday, December 12th
Join by Skype Meeting or call in at (914) 597-8500 with conference ID 51188.
Starfish by the Numbers
We are over half way through the semester and we are going strong! In the courses for our traditional First Year Students, we have over a 65% response rate of return for the Academic Progress Reports.
Kudos to faculty for taking the time to submit to Reports!
To access Starfish, log on at

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What has been the impact of ePortfolio in your classroom?

Share your insight at the 2017 New York Regional ePortfolio Conference being held Thursday, March 2nd through Friday, March 3rd. This co-sponsored Pace & CUNY event will be held at One Pace Plaza in New York City and will explore the evolving role ePortfolio is playing in the future of higher education.  

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In order to maintain and manage course content from year to year, ITS will archive and delete courses throughout the year. Below is a brief summary of the timelines for availability, archiving, and deletion of Blackboard courses.

  • Courses that are three years old and newer will always be available to instructors after logging in to Blackboard, regardless of the year.
  • Courses that are four-to-six years old are archived, but direct access to these courses from within Blackboard is removed.
  • Archives of courses that are older than six years will be deleted permanently. However, instructors may archive their own courses and keep the archive file on their own computer for as long as they desire. We are in the process of gradually removing direct access to courses that are older than three years. Courses from 2007 are the oldest on our system, and they will be removed first, followed by 2008 courses, and so on until we get to the 2013 courses. Instructions on how to download course files to your local computer and/or archive your course can be found at Pace's Blackboard page in the Files and Media section of Faculty Tutorials.

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Blackboard System Upgrade: Save the Date!

As we look to implement updates, the Blackboard Learning Management System will be inaccessible for part of the day on Saturday, May 20th and all day on Sunday, May 21st. Specific times will be announced as we get closer to the dates.


Course evaluation is critical in providing constructive feedback to faculty and their departments on the quality of instruction delivered at Pace. Dyson College and Lubin School of Business are urging all students taking any Dyson or Lubin course to participate.

Course evaluations for Fall 2016 will be available during the following timeframe: Wednesday, November 30th - Wednesday, December 14th. The grades for this semester will be delayed until Wednesday, December 28th for any students who have not completed all of their evaluations by the deadline noted above.

Further details and instructions will be sent to students when the period opens on Wednesday, November 30th. Faculty will receive an email on Wednesday, December 28th with information on how to run their reports.

Questions? For Dyson contact Rich Miller ( and for Lubin contact Tom Miliano (


This winter break we will be adding a new Active Learning Classroom in Miller hall to accommodate larger class sizes. We will be combining Miller 27 and Miller 28 to create one large 60 seat classroom. The design will be similar to Miller 21, with node style chairs and whiteboards surrounding the walls. This room will also feature power stations and several TV's around the room providing adequate coverage of content.


The work to migrate the University's data center is underway, with its first three stages completed as of Sunday, November 13th. ITS continues to monitor each stage of the move and is doing our best to minimize disruption to services.

Below is the Remaining Scheduled Date:

Please remember that during this time, certain services and systems will require downtime in order for the move to take place. The length of time these services and systems will be unavailable will vary depending on the work that is required. Note: Blackboard Learning Management System (, the Pace homepage (, Pace e-mail (, and the University calendar (viewing) will be available throughout all the stages listed below.

Stage IV: Various Pace Systems Intermittently Unavailable: Sunday, December 4th: 12:00AM - 4:00AM

Various Pace systems including, but not limited to, Listservs (, ePortfolio, Web Help Desk (, MyPace Mobile app, DegreeWorks, Blackboard Transaction System, off-campus access to Library databases (i.e. Academic Search Complete), and Web File Storage (WFS) will be intermittently unavailable during this time while physical and network work is being performed.
Special Note: Banner (INB and SSB), DegreeWorks, and MyPace Portal ( will be unavailable for the entire duration while work is being performed.

What should I do?
  • Please continue to monitor these communications so you have the necessary information about which services and systems are affected.
  • Sign up for the ITS Notices Listserv.
  • You may need to make adjustments to your schedules and when you use those services and systems during this downtime.
  • You can also check the schedule for these services and systems at our IT System Status page (


ITS staff members located on the Briarcliff Campus will be scheduled to move during the month of December. Most of the ITS staff members will be moving to 100 Summit Lake Drive in Valhalla. Some ITS areas such as Technical Services and Academic Technology Services will be headed to Pleasantville in Elm Hall and Willcox Hall respectively.


Academic Technology Services
  • The Academic Technology Services staff has two office locations:
    • NY: 156 William Street, 5th floor, Room 530
    • PLV: Willcox Hall, 2nd floor, Room 25D
  • Support and Services
Document Services
Educational Media Services
Walk In Centers and ITS Help Desk

ITS - Web and Mobile Services is pleased to announce an update to the MyPace mobile app!

This redesign, completed in conjunction with the Student Success Interns, the Office of Student Success, and our mobile vendor, Dublabs, used data collected from usage statistics to present the most used content by the Pace community more directly and succinctly to the users of the MyPace app.

We continue to seek ways to improve the mobile experience for all members of the Pace community and welcome any feedback you may have for the next update.

Learn More


The likelihood that you will run into issues with your primary computer housing your important files and research can be high if you do not take some preventative steps. Types of issues that can manifest are deletion of files, hardware failure, losing the device, or even theft.

When something like this happens, backups are most often the only way to recover the data that has been lost. There are two approaches you can take:
  • backing up only the important data, or
  • a full system backup

Both can be accomplished by using the built in tools available to you on your system of choice.


Two well-known free solutions tools are:

Remember that your focus should be on recovery from a system failure, check the quality of your backup sets and make sure you have what you need prior to needing a system restore. Some key points for this are: 

  • Automate your backups as much as possible and check them regularly.
  • When rebuilding an entire system from backups be sure to reapply the latest patches and updates to your system and software before going back online with the device.
  • Outdated backup can cause you issues, therefore it is best to destroy or delete them to avoid them from being a source of compromise for your data.
  • If you are using a cloud storage solution be sure to research the policies of the provider to make sure they meet your requirements - read the end user agreement thoroughly.