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Staff Newsletter - November 2014

Stay Protected

Computer security is an issue that everyone faces.

How do I keep from falling victim to a phishing scam?
  • DO NOT respond to these email types, click any links or attachments, or provide any personal information. Delete the email message from your Inbox and then permanently remove it from your Deleted Items folder.
  • DO NOT share with anyone your account information and/or passwords. This can lead to fraudulent account access and identity theft. Learn more...
  • DO NOT visit untrusted websites. This will reduce your computer's chances of infection with malware.
  • DO NOT provide callers with any information regarding computers, printers, or accounts.
Everyone is responsible to ensure that we keep our institution's and personal data secure.  Stay vigilant and take key steps to help safeguard personal information and the institution's data. Phishing messages try to disguise themselves as authentic emails by spoofing you with "From" addresses of people you know or are known companies. They will attempt to convince you to divulge personal or sensitive information such as Social Security number, credit card numbers, or  accounts and passwords. For more details and best practices, visit Pace's IT Security website. If you or your area needs training, email IT Security at

Using Internet Explorer for Banner or Kronos?

Microsoft recently released a patch that changes the way Internet Explorer (IE) interacts with outdated Java ActiveX controls. Since September 9th, users trying to access web pages with Internet Explorer (IE) and using lower versions of Java ActiveX controls see security notification pop ups.  Users should update their Java to version Java 7 update 65. For more detailed information, go to the Java Compatibility page.


A robust resource for self-paced training will soon be available for all students, faculty, and staff.  Available courses will offer technical skills, creative techniques, business strategies, and much more!  Stay tuned in upcoming newsletters for more information.

Need Wireless?

First, configure wireless devices (laptop, iPad, Smartphone) to connect to PACE-OPEN. (This is a one-time process.) Then follow instructions to automatically configure and register the device for PACE-WIRELESS. When complete, the device needs to be connected to PACE-WIRELESS. Learn more... To check if your device is registered, go to How do I check if my device is registered?

Updated your OS or software recently?

Keep in mind that any changes to your OS or software packages such as an update or upgrade may affect wireless configuration settings. For example, the recent release of Mac OS X 10.10 (Yosemite) has known issues with wireless. For more details about this issue, click here.

Connecting remotely to your on-campus PC

Use Pace's Virtual Private Network (VPN) to connect to your on campus computer. VPN allows for a secure connection to your on-campus machine and also provides a secure connect for various systems and online forms. Note: You will need to use Remote Desktop along with VPN to complete this connection. For more information, visit  Virtual Private Network. For detailed instructions, see the Self-Help Guides.

Blackboard News

Uploading a syllabus to Blackboard

For instructions on how to upload a course syllabus to Blackboard, click here.

Blackboard Course Display Under the "My Courses" section, there is a known Blackboard limitation that affects users who have access to more than 150 courses in Blackboard. Learn more...

Naming Files

Please make sure students properly name their files when uploading to Blackboard. Learn more...

Upgrading MS Lync

Starting Monday, November 10th, ITS began upgrading to Lync 2013 server. The users will be moved to the new server in stages and we expect to have everyone completed by Friday, November 21st.  

What do you need to do? The Lync 2010 client will still function following the upgrade. However, you are encouraged to upgrade to Lync 2013 to take advantage of new Lync features and functionality. To upgrade to Lync 2013 on a Pace-owned computer, you will need to upgrade to Office 2013.  The upgrade can be requested by opening a ticket via  If you are upgrading on a personal-owned computer, you can access the updated version through For more information on Microsoft Lync and the upgrade to 2013, please go to the Microsoft Lync page.

Summer Room Renovations

Classrooms and Lecture Halls

This summer, over 90 classroom upgrades were done, including the installation of eleven new interactive whiteboards, projectors, enhancements to the main video conference rooms, and the renovation of the Law School's Moot Court Room.  To see a full list of current classroom technologies click here.

New York Campus Computer Classrooms

ITS worked with Facilities & Planning to renovate four ITS-managed electronic classrooms:  Rooms W200A, W200B, W205, and W206.  They were refreshed with fresh paint, new carpeting, and new furniture to match the recently renovated main computer lab.  Updated floor layouts and space-efficient desks improved traffic flow to achieve an increase in the number of computers available. Stop by and see the changes!  Learn more...