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Faculty Newsletter - September 2016


After a successful pilot of Starfish and the Academic Progress Reports for athletes, first year students and veterans, the University is now embarking to fully launch this Fall 2016.

What are the benefits of Starfish?

  • You can praise or recognize excellent academic performance with "Kudos".
  • Enables Advisors, Faculty and others, including students themselves, to raise "flags" and share information. Assists in identifying students at risk (academically, financially or personally) in order to provide appropriate support.
  • Enter and view information and notes from multiple sources in a central location.
  • Provides access to see your student's "Success Network", allowing you to view their advisor, other faculty and/or coaches for the semester. 
  • Track your attendance and run your own attendance reports for your class.
  • It is a notification system that allows for designated individuals and offices to be notified via email or text message once a kudo or concern is raised.
  • Allows your student to easily "Raise your hand" to request support in your class. 

What will be available in the Fall?
Designated Advisors, Faculty, Staff, and student-facing offices have access to Starfish. (Please note that access to the system is based on role and interaction with Students.). All Students also have access to Starfish. There will be various communication outreach and training provided to Faculty and Students.

To access Starfish, log on at

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Educational Media is hosting multiple workshops and open forums during common hour for Staff and Faculty to discuss and learn about various technologies that are available. Each workshop session will focus on one type of technology and the numerous ways it can be implemented into a course. The monthly forums will focus on any questions or feedback you might have about the available classroom technologies.

Workshop and Forum Dates:

  • Wednesday, September 28th: 12:10PM to 1:10PM (Civic E319 & Miller M16)
    Topic: Poll Everywhere
  • Thursday, September 29th: 3:25PM to 4:25PM (Civic E319 & Miller M16)
    Topic: Classroom Technology

One-on-one training is also available for various classroom technologies. Sign up at or place a ticket at

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What is OER?
OER stands for Open Education Resources. The key word being open, referring to that fact that OER are academic materials in the public domain. The OER movement is based on the principle that information should be shared and intellectual collaboration should be encouraged.

How much do students spend on textbooks?
On average, students spend $1,100 on course materials annually. This bloated price tag restricts access to education for:

  •     Traditional low-income students
  •     Non-traditional, continuing education students with dependents

One form of OER are eTextbooks which educators can redistribute and remix to fit their unique classroom needs. OERs can be used to supplement or replace increasingly expensive traditional course materials.

What's available?
Our University librarians have comprised a collection of open access resources. This includes open textbooks, audiovisual learning modules, e-journal, and miscellaneous other resources.

You can view the Pace Library Open Access LibGuide at

Have a question about OER?
ITS has joined forces with the library to help you take advantage of these free resources.

Research Questions
Library Services:
Christina Blenkle
(914) 773-3222
Technology Questions
Academic Technology:
Heather Askildsen
(914) 773-3664    

Learn more


Edublogs services offer Pace Faculty, Students and Staff a powerful and secure set of web-based tools for communicating and teaching using the WordPress platform. Blog services are available for students associated with a class utilizing the platform as part of their course curriculum.

Faculty are able to choose between a class blog that they can manage or individual blogs for each student in the class. Web Services will work with Faculty to devise the best strategy and practices to achieve their teaching and communicating goals.

Additionally, official Pace organizations can leverage this service to communicate their organization's activities to the Pace community.

To get started, visit To request this service, enter a Help Desk ticket at

Below are several samples of current blogs using Edublogs.

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Check out ePortfolio's sharp new look! The upgraded system showcases a modernized interface and upgraded performance. New things to love include:

  • Responsive design across platforms
  • Ability to embed external content seamlessly
  • Streamlined open badges display

Learn More


As part of Pace's Standard Operating Procedures for Blackboard, courses that are older than six years will be deleted permanently on Saturday, October 15th.

Is this deletion permanent?
Yes. Once courses are deleted, it is not possible to restore them.

What should I do if I want to save the content?

Instructors should download or copy course content they wish to keep, or create an archive file before Saturday, October 15th.

Need assistance?  

The Office of Academic Technology can be contacted at (914) 773-3664 (

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ITS worked with CISCO to implement an upgrade to the wireless network on all campuses. The goal being to simplify the connection process and improve user experience.

What do you need to know?
There are two new network names that all devices should connect to.

  • PACE-WIFI: Current Students, Faculty, Staff, and approved Contractors can login using MyPace Portal credentials.
  • PACE-GUEST: Sponsored Pace Guests should login using guest account created by Pace Sponsor.
PACE-WIRELESS and PACE-OPEN are no longer available as of July 2016.

What do you need to do?
Make sure to connect to PACE-WIFI on all your devices.  Remember to "Forget This Network" for PACE-WIRELESS and PACE-OPEN.
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ITS updates technology in all our classrooms on a yearly basis. During the academic year, we assess current technologies in classrooms and how faculty and students are utilizing those technologies.  Using a four-year equipment replacement life cycle model and designated funding from the Student Technology Fee, we identify a select number of classrooms each year to be upgraded. The upgrades range from an install of a projector and computer to a complete classroom redesign which was the case for the Active Learning Classrooms. ITS co-chairs a Classroom Design Committee that includes representatives from Faculty, Buildings and Grounds, ITS, and Scheduling.

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The University's data center is currently housed on the Briarcliff campus and will soon be moving to the Pleasantville campus. This undertaking involves many moving parts, coordination, and necessary maintenance periods for all services. ITS has been carefully planning the process for the move and is doing our best to minimize disruption to services.

What does this mean for you?
Certain services and systems will require downtime in order for the move to take place. The length of time those services and systems are unavailable will vary depending on the work that is required.

What should I do?

ITS will be providing more communication in the coming weeks to the services and groups that will be affected.   
  • Please stay aware of the communications so you have the necessary information on which services and systems are affected.
  • Sign up for the ITS Notice Listserv.
  • You may need to make adjustments to your schedules of when you use those services and systems. 

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The Pharos printing software system upgrade was performed in conjunction with select Pharos printer replacements. Students will not see any changes to the remote printing; however, Mac users will need to download the new print client. Students can get the full details on our Student Printing page.

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Pace University assesses a Technology Fee to ensure students have access to the latest instructional technology resources available. The fee is earmarked for instructional technologies to keep Pace up to date with the technology needed for today's teaching and learning methodologies. All revenue generated from the technology fee goes directly towards funding instructional technology initiatives. Proposal requirements, guidelines, submission deadlines, and meeting dates are found on our website.

The next meeting is scheduled for Monday, September 26th. Deadline for proposal submissions is Wednesday, September 21st.

Learn More


Let ITS help you select a solution that best meets your need. Already have an idea? How can you bring it to fruition? To get started, email your project request to Our Project Management Office (PMO) will review requests and contact you.

Get expert guidance right from the beginning!


It is our pleasure to announce some changes to roles for current staff and also welcome new additions to the ITS team!   
  • Waikuen Yee has moved from CRM Solution Specialist to IT Project Management Office Manager
  • Al Samala has moved from the position of Desktop Systems Specialist to Supervisor of Client Support's NY office
  • Alex Wang and Michael Brown joined ITS as Web and Mobile Services Programmer/Analysts
  • Kyle Bull will join ITS as a Desktop Specialist on the PLV campus
  • Joan Draper will join ITS as an Academic Technologist


As we continue to improve security measures for your personal data, we have enhanced the Password Reset Utility with an alternative email address feature. You will now be asked to enter an alternative email address in order to complete the password reset process.

Please note: You must ensure you have set up your alternative email address within MyPace Portal. If you already have have this set up, please update the information if changes are needed. You can do this under the "Personal Information" link within your Student, Faculty, or Staff tab.

Need assistance?
Contact the ITS Help Desk at (914) 773-3333.


Email is a primary way we communicate in our professional and personal lives, but we can often be our own worst enemy when using it. Below are tips to keep you from being a victim or disclosing sensitive information to outside sources.
  • Autocomplete is a common feature found on most mail clients but it is very easy for autocomplete to select the wrong email address. Always double check the name and email address before you hit send.
  • Be cautious when replying to emails sent to a group, sensitive replies should go only to the intended recipient. If you are cc'd on an email and reply to all, be sure that the information you send can be read by all.
  • Email has few privacy controls, once you send the email it can and will be sent to other individuals. If you have privacy concerns, pick up the phone to discuss the matter rather than email.
  • Draft emails before you add someone in the "To:" field, this will allow time for review with the safety of knowing it will go to no one before it is ready.


We have grown into an "on the go" society facilitated through the use of mobile phones, tablets, and laptops.  However, this added convenience also means we put ourselves and our personal information at more risk. Personal devices make it easier to store and access information, but they are also easy to steal or misplace. Do you know what to do if your device is lost or stolen?
  • Secure your devices. Use a passphrase, password, or fingerprint to secure your device from casual intrusion.
  • Turn on location tracking. If your device has a "Find Me" feature (such as Apple's iCloud service to "Find My iPhone") make sure it is enabled. Or investigate third-party software to help you recover your devices.
  • Encrypt and backup information. Determine if your device encrypts your data at rest. That way if it's stolen, you just lose the device and don't open yourself to identity theft. If your device doesn't use encryption by default, enable it or install encryption software. Don't forget to backup information on all of your mobile devices too.
  • Write it down! Record the manufacturer, model, and serial numbers of your mobile devices and store the info in a safe place.
  • Notify providers. Keep important phone numbers such as your cell phone provider or IT support department handy so you can quickly report the device as lost or stolen. In some cases the cell provider or your support desk may be able to deactivate and wipe the device for you remotely.
  • File a report. If your device is stolen, file a police report immediately.

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