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Students Newsletter - September 2015


ITS WEBSITE FACELIFT

ITS listened!  We've made some big changes to our website for a more user-friendly view.

Checkout our newly redesigned website.


UPDATES AND HOW THEY AFFECT YOU

System Maintenance Notices in a click

To view scheduled/unscheduled maintenance, outages, or issues, go to the IT System Status page at https://status.pace.edu

Subscribe to our IT Notice Listserv to receive email notifications for maintenance work and news/announcements.


ACCESS FILES FROM ANYWHERE

New look, same functionality

The Web File Storage system (https://wfs.pace.edu) was updated in early August.  There are changes in the design and navigation. Learn More


EMAIL MAILBOXES BEING UPGRADED

What you need to know starting this Fall

Beginning this Fall semester, ITS will be upgrading all email mailbox accounts to Exchange 2013 server (from 2010 server) in groups.

Note: This does not affect your version of Outlook client.   

What do I need to do?

When your mailbox is ready to be migrated, you will receive an email with details and instructions.  The migration process takes a few hours, depending on individual mailbox sizes, and will occur overnight.  It will be important for you to check that everything has migrated over and report any issues to the ITS Help Desk online via help.pace.edu or by phone (914-773-3333).

Throughout this process, details will be posted at: Microsoft Exchange Server 2013 Migration.


SERVICES / TOOLS NOW AVAILABLE

Student Technology Fee proposal outcomes

Pace University assesses a Technology Fee to ensure students have access to the latest instructional technology resources available.  All revenue generated from the technology fee goes directly towards funding instructional technology initiatives that are focused on enhancing the student learning experience. Learn more

Below are the latest tools and services stemming from proposals.

Poll Everywhere

This tool allows you to poll students through their mobile devices about course content and get instant (and anonymous) results in PowerPoint or Keynote, on any web page, and using any web browser.  

Kaltura

Kaltura video management platform gives access to a video library with over 300,000 web publishers.  View YouTube videos, record videos, and upload video content to include in Blackboard courses.

Lab Archives

This electronic lab notebook software is designed to organize student notes, preserve data, and increase collaboration. You can give students constructive feedback at any time and download all work as a PDF document.

EndNote

EndNote citation software will help strengthen individual scholarship and ensure Pace documentation methods are in alignment with current academic standards. It gives students an advantage in conducting comprehensive scholarship. 

Qualtrics

Students, faculty, or staff can perform surveys by whole classes and share among class members.  It can also be used by faculty to support research and administrators for opinion surveys or to serve other administrative functions.

Lynda.com

Lynda.com provides access to high-quality video courses on topics that enhance your college curriculum and skills.  Includes topics such as Excel, Adobe, Web and Mobile development, and many more.  

Check out the Digital Toolkit for details and the ITS Service Catalog for a complete list of all IT services and technologies available at Pace.


ACCESS WIRELESS

Step 1: Configure wireless devices (laptop, iPad, Smartphone) to connect to PACE-OPEN. (This is a one-time process.)

Step 2: Follow instructions to automatically configure and register the device for PACE-WIRELESS. When complete, the device needs to be connected to PACE-WIRELESS.

To check if your device is registered, go to How do I check if my device is registered?

Need wireless access for a visitor? Create wireless-only guest accounts and follow Guest connection instructions.

Learn more


COMPUTER SAFETY TIPS

IT Security 

Social engineering attacks are becoming more common as they rely heavily on human interaction that involves tricking people into breaking normal security procedures.

Email phishing attacks are common during our busiest times. It's important to:

  • be diligent and hover over links rather than clicking on them to ensure they are legitimate.
  • verify that emails received are legitimate and are coming from a trusted source.

Phone call phishing attacks are another method for attackers to obtain critical information such as IP address for printers to gain access to our network. ITS staff will not call and ask for this information without properly identifying ourselves. If you get a call asking for detailed computer information:

  • ask the user to identify themselves and provide a call back number.
  • do not provide any information about your office infrastructure, configuration or IP address information for devices in your area.

For more information on social engineering attacks and how to identify them, visit our informational page: Social Engineering.

October 2015 is National Cyber Security Awareness Month

Account Management and Secret Questions 

As you start this semester, don't forget to make sure you have your secret questions set up to better manage your account.  Also, proper account management involves periodically changing your unique Pace password.  Never share your password or personal information.  ITS recommends that users change their passwords at least every 180 days.

Internet Explorer 11 (IE11) Security   

As of January 2016, Microsoft Office will no longer provide security updates for older versions of Internet Explorer (IE). For details on what browser versions is best for Pace applications, visit the Supported Software page.

For more security best practices, go to: IT Security.


MOBILE TECH MEETING DATES

Join Academic Technologies on the below dates to learn about emerging mobile technologies to enhance how we at Pace communicate and share ideas.     

  • Monday: 9/21 (12:10PM-1:10PM):
    Miller 16 / Civic E319
  • Tuesday: 10/13 (11:30AM-12:30PM):
    Miller 16 / Civic E319
  • Wednesday: 11/18 (12:10AM-1:10PM):
    Miller 21
  • Tuesday: 12/8 (12:15PM-1:15PM):
    Miller 16 / Civic E319

RENOVATIONS

New Active Learning Classrooms in Miller 21 and 22

Designed to foster interactive, flexible, student-centered learning experiences, our new ALC rooms come equipped with multiple displays and flexible furniture with easy access to plug in (laptop or tablet) allowing students to collaborate and work in groups or work individually. Wrap around magnetic whiteboard and charging station on three walls makes any area in the classroom to be converted to a work space.

Computer Room Renovations in Y24 and W34

Y24 serves as an extension for overflow of the Computer Resource Center received a much needed facelift of new furniture, collaborative design, and paint.  W34 also acquired updated furniture and paint.


ITS SERVICES

ITS offers a wide-variety of services and training.  Below are some to note: