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Welcome Back to Fall 2014

Renovations and Classroom Updates

Many improvements were made over the summer to improve and enhance our spaces and technology.

Classroom/Lecture Halls Updates

As you make your return to campus, you may notice some of the many classroom improvements overseen by the Educational Media department this summer. Over 90 classroom upgrades were completed, including the installation of eleven new interactive whiteboards, new projectors, enhancements to the main video conference rooms and the renovation of the Law School’s Moot Court Room. Ed Media has been conducting training sessions for faculty in August and is scheduling more for September and beyond, including classroom tours. A full list of current classroom technologies can be viewed by clicking here.

NY Computer Classroom Renovations

During the summer, ITS worked with Facilities & Planning to renovate four electronic classrooms managed by ITS at 1 Pace Plaza, 2nd floor.  Rooms W200A, W200B, W205, and W206 have been refreshed with new paint colors, carpet and furniture to match the recently renovated main computer lab.  The updated floor layouts and new space-efficient desks have resulted in a better traffic flow and an increase in the total number of computers overall.  Please stop by and visit! VIEW MORE DETAILS...

All Users

ePortfolio Upgrade

Summer has been good to ePortfolio! The latest upgrade brought several new features, an improved editing layout, and a sleeker design.  Users can now embed PDF documents, move feedback around their pages, and add badges from other sites. Adding content to pages is now easier than ever with a new menu bar that moves with you as you scroll throughout the page. Users who like to edit on-the-go will enjoy ePortfolio’s new responsive design for mobile devices. Log in to to check out these new additions! Feel free to contact with any questions.

Don’t Forget to Register Your Devices

First-time users need to configure wireless devices (laptop, iPad, Smartphone) to connect to PACE-OPEN.  (This is a one-time process.).  Users must follow the instructions to automatically configure and register the device for PACE-WIRELESS.  When complete, the device needs to be connected to PACE-WIRELESS.  To check if your device is registered, go to How do I check if my device is registered?

Important Notes:

  • Devices connecting to PACE-WIRELESS must be registered properly in order to access internal Pace systems such as Pharos printing, Kronos, etc. 
  • Users can register up to five (5) devices on the PACE-WIRELESS network. 
  • Connecting devices must support WPA2 enterprise encryption.


IT Security Awareness

Computer security is an issue that everyone faces, not just IT.  What does this mean for the Pace user community?  It is everyone’s responsibility to ensure that we keep our institution and personal data secure.  Therefore, it is vital that users across the University understand how to keep their devices and data secure.  Staying vigilant and taking key precautionary steps in everyday routines, are practices that must be implemented to help safeguard personal information and the institution’s data. Phishing messages may try to disguise themselves as authentic emails, by spoofing “From” addresses from people you know or known companies. They will attempt to convince you to divulge personal or sensitive information like Social Security number, credit card numbers, or accounts and passwords.

How do I keep from falling victim to a phishing scam?

1. DO NOTrespond to these emails, and DO NOT click on links or attachments or provide any personal information. Delete the email message from your Inbox and then permanently remove it from your Deleted Items folder.

2. DO NOTshare your account information and/or passwords with anyone. Pace University will never ask for your personal information or validation of your account information through email.LEARN MORE ABOUT SPAM…

3. DO NOTvisit untrusted websites. This will reduce your computer’s chances of getting infected with malware.

4. DO NOTprovide your username and password to anyone.  It can lead to fraudulent account access and identity theft.

Please visit the Phishing section on Pace’s Potential Risks with Email and Internet page to learn more.  For more details and best practices to protect yourself online, visit Pace’s IT Security website.  If your area needs training, please contact the IT Security office at

Use Internet Explorer for Banner or Kronos?

Microsoft recently released a patch that will change the way Internet Explorer (IE) interacts with outdated Java ActiveX controls.  Beginning Tuesday, September 9th, users trying to access web pages using Internet Explorer (IE) and loading the below versions of Java ActiveX controls will see a security notification pop up.

  •  Java SE 6, everything below (but not including) update 81
  •  Java SE 7, everything below (but not including) update 65
  •  Java SE 8, everything below (but not including) update 11

If you are using Pace systems such as Banner and Kronos and you receive this security notification, you must ensure that you download the correct version of Java approved for Pace systems. The version of Java that is currently recommended is Java 7 update 65(Special exceptions for select users may apply.)  For more details on which version of Java  you should be running for Pace systems, please refer to our Java Compatibility page.  We will continue to monitor future changes and update this page accordingly. 

Additional article resources are:

MyPace Mobile App

ITS along, with the Mobile Apps Group (MAG), has worked to continuously improve Pace University’s mobile app.  Recent update includes modules or Student Advising, Counseling Center, Pace Chronicle, Pace Press, and WPAW.  LEARN MORE ABOUT THE MYPACE MOBILE APP.

Software Discounts

Software packages such as Microsoft Office suite, Microsoft Lync, etc can be downloaded by students for FREE! For more details, visit There is also select software available for university use for faculty and staff. Software such as SPSS is available for Mac and Windows PCs. Other packages such as SAS and Microsoft Office for personal home use are also available for faculty and staff.  For more details on the licensed software for faculty and staff visit our Licensed Software page.  Discounts are also available for hardware and a variety of other software applications through the IT Discounts page for all Pace users.


Email Migration from Google to Exchange

ITS has completed the migration of all current students from Google to Exchange.  We continue to work on Alumni accounts.  Migrated students should now be accessing their email via the Outlook Web App.  ITS will be modifying website links to reflect the update. LEARN MORE ABOUT STUDENT EMAIL MIGRATION TO OUTLOOK EXCHANGE...

Lecture Capture (Echo 360 Engage) Update

There have been some notable updates to the Echo 360 system by adding Echo Engage.  Students will experience the following:

  • Option to bookmark the video captures
  • Add discussion threads (can be used to ask questions or discuss with other students in class) Note: Instructors will let you know if they will be answering question via discussion.
  • Possible Echo Login screen may be needed where students will need to login in with their MyPace Portal credentials in order to access the capture.  If you click the link and an error appears, you can proceed as instructed by your browser.

Please feel free to contact Educational Media Services if you have any questions or need additional instruction on how to use Echo Engage features.

Use Your Dawg Dollars! 

ITS worked with OSA to bring students a new application to add funds to your DawgDollars campus account! For more information, visit

New Online Forms

In our continued efforts to facilitate department initiatives, ITS has worked with several departments to launch the following online forms for the Fall semester: Lubin Professional Education Application, Pfzorheimers Honors College Forms (PLV), and OSA Diploma Information Form.

Utilizing Your Technology Fee

Pace University assesses a Technology Fee to ensure students have access to the latest instructional technology resources available.  All revenue generated from the technology fee goes directly towards funding instructional technology initiatives that are focused on enhancing the student learning experience.  LEARN MORE…


Viewing Information About Your Course

Faculty can easily view their course student grades and rosters! To do this, go to and click on the “Faculty” tab.  You will find a link titled “Semester Course and Grade Rosters”.  The system allows instructors to view the students in current and past courses.  Not only are you able to view the names of your students, but you can also view the following information:

  • Student’s Program
  • Student’s Major
  • Student’s Expected Graduation Date
  • Student’s Turnitin Consent status
  • *NEW* Registration status (View add/drop dates and method of registration)
  • Students ePortfolio links (if applicable)
  • *NEW* Email notification of students who have recently added/dropped your course(s):

Instructors will receive via email a list of students who have added or dropped their course(s) within the past few days.  The notification emails begin on the first day of the semester and will continue throughout the semester.  With this feature you have the most updated information of changes to your class roster!  Note: Instructors can opt out of receiving these emails by logging into the Semester Course and Grade Roster system and selecting the checkbox option next to “Check here if you’d like to opt out of emails notifying you of students that have dropped or added any of your classes” in the upper right corner.

For a quick reference guide that includes detailed log in instructions and a summary of the table view click: Course and Grades Roster Summary.

Please note: If you are trying to access the link in Portal while off campus, and you do not already have VPN on the device you are using,  you must download and install the VPN client following the instructions at in order to get on Pace’s network. If you are on campus, you do not need to connect to VPN, since you are already on Pace’s network.  To learn more about VPN go to Virtual Private Network (VPN).

Lecture Capture (Echo 360 Engage) Update

There have been some notable updates to the Echo 360 system by adding Echo Engage.  Faculty will experience the following:

  • Improved analytics, discussion threads, bookmarks, and heat maps on all captures. These functions will be automatically available to all classes using Lecture capture (Echo 360) and instructors can select whether or not to use them.
  • The ability to create an Echo 360 tab in Blackboard which reduces the amount of information on the Course Documents tab.  The tab will contain a link that will direct students to the Echo center page which will have each capture listed.  Note: This feature will not be activated unless the Educational Media office receives explicit permissions from instructors.  For security purposes, students will be required to log into the Echo portal using their My Pace portal credentials moving forward in order to prevent non-Pace members from viewing your capture content.  Instructors have the option to make their desired captures public.

Please feel free to contact Educational Media Services if you have any questions or need additional instruction on how to use Echo Engage features.

Classroom Technology Training Sessions

To acquaint faculty with the latest classroom technologies, Ed Media has been working with the schools to provided technology sessions over the summer.  Tentative dates are scheduled for the Fall.  If you missed one of these session and would still like training, contact Educational Media Services.