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Our enhanced IMO Certification Program also includes some new and improved I.T. topics as well as a new point system used to determine certification.   IMOs who complete the new certification program will have their accomplishment announced in the Opportunitas. In addition, they will be presented with a Organizational Learning and Development certificate at the December Employee Recognition Ceremonies. Please read below for more details.

Certification Requirements Program Procedures Required Workshops

Certification Requirements

To become certified, IMOs must complete all required workshops.  IMOs who already are certified are exempt from having to re-certify. However, we encourage IMO who are interested in taking the new course offerings to do so.
Note: The course offerings are subject to change.

Program Procedures

  • Upon completion of the requirements, the IMO must email with the title of the completed courses.  User Services staff will verify completion of the courses.
  • The IMO should keep a record of all completed workshops/courses and dates.
  • The IMO should print out any completed exercises for online courses and provide copies to User Services staff upon request.
  • The IMO will receive a memo from ITS, acknowledging completion of all the requirements. 
  • At the Annual Employee Recognition Ceremonies, the IMO will receive a certificate.

Required Workshops

Below are the list of workshops for IMO Certification.  Certification is obtained via a combination of online and instructor led workshops that totals 10 courses completed. Please email with any questions concerning the training topics.


Online Courses via
  • Access 2016 Essential Training
  • Excel 2016 Essential Training
  • Outlook 2016 Essential Training
  • Powerpoint 2016 Essential Training
  • Project 2016 Essential Training
  • Publisher 2016 Essential Training
  • Word 2016 Essential Training

Click here to access the page.

Instructor-led Sessions:

  • Best Practices for Email and Computing
  • Getting to Know Your Pace Systems
  • Skype for Business (formerly MS Lync)
  • Outlook 2016 Exchange E-mail and Calendar Overview
  • Outlook 2016 Exchange E-mail and Calendar Advanced
  • VPN/Remote Desktop

The Following workshops are optional based on individual IMO eligibility:

  • iStrategy
  • SharePoint 2013
  • Web Help Desk

Click here to read more about Instructor-led sessions.

To review and register to attend an upcoming workshop visit the Central Course Registration page. Please note, registration for certain workshops is contingent upon a demonstrated job need and approval.