ITS offers three Alcatel phone models for use in Pace offices.
Faculty and Staff
How to Get this Service
Most Pace University offices are equipped with Alcatel phones. If you would like to request a phone to be installed or make any changes to the existing phone is use, please fill out a helpdesk ticket as shown below:
1) Navigate to help.pace.edu.
2) Select the Request Type: Information Technology > Telephone (Landline) > (select appropriate option)
3) Enter the rest of the required ticket information
4) Click Save
If you experience any issues a request can be submitted via the Help Desk system in the following Request Type: Information Technology > Telephone (Landline) > (select appropriate option)
Contact the ITS Help Desk
User Instructions: For specific Alcatel phone features, please refer to user instructions below. Full text, downloadable user guides are also available.
4010 Printable Version
4020 Printable Version
4035 Printable Version