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Internet, Network & Wireless Services

Features

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Resident Rooms

Student dorm rooms have network jacks which will connect them to the Pace Network.  Students need an ethernet cord in order to connect.  For questions about network connectivity, contact the helpdesk by dialing 914-773-3333 (ext. 33333) or via http://help.pace.edu by following the instructions shown below:

1. Log in to help.pace.edu using your MyPace username and password

2. Click on Request tab

3. Select the following Request Type: Information Technology > Network Connectivity > Wired

4. Provide the needed information in all requested fields.

Note: The information icon will provide further details of what is requested from the input field.

5. Click the Save button.

Students may also use the computers in the Computer Resource Centers or the Library.

Offices, Classrooms, and Public Areas

Most faculty and staff have network jacks installed in their offices, classrooms, and many of the public areas.  To determine if an ethernet connection is active, contact your department Information Management Officer. If the jack is not active, have your IMO contact the Customer Support Center at 914-773-3333 (ext. 33333) or via http://help.pace.edu by following the instructions shown below:

1. Log in to help.pace.edu using your MyPace username and password

2. Click on Request tab

3. Select the following Request Type: Information Technology > Network Connectivity > Wired

4. Provide the needed information in all requested fields.

Note: The information icon will provide further details of what is requested from the input field.

5. Click the Save button.