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Know What Your Bank Branch
Is Pitching
By JAIME LEVY PESSIN
November 12, 2006
Stashing your money at your local bank? Make sure you
understand if you are opting for a traditional bank deposit,
complete with federal deposit insurance, or for somewhat
riskier fare.
As more banks add stockbrokers to their branches, bank
customers are increasingly being offered not just deposit
accounts, but also products such as mutual funds and annuities
whose returns are tied to the fluctuations of the stock
market.
The National Association of Securities Dealers, a
self-regulatory body for the brokerage industry, is worried
that brokers based in bank branches aren't doing a good enough
job of telling customers that these investments, unlike
deposits, carry risk of loss.
When bank customers have certificates of deposit that
mature, "they might be steered in the direction of an
affiliate and sold products that may or may not be
suitable," says Emily Gordy, NASD senior vice president
of enforcement. The NASD recently slapped an $850,000 fine on
CCO Investment Services, a subsidiary of Citizens Bank of
Rhode Island, partly because of unclear lines between
employees selling bank and brokerage products. A spokeswoman
for the bank says it is now in full compliance.
The NASD has several open investigations of bank-affiliated
brokerages; it's also looking into whether brokers based in
banks are adequately trained and supervised.
Stock investments are entirely appropriate for many
investors. But some bank customers may not understand that
they are being steered away from deposits that don't fluctuate
in value to stock investments that do, says Jill Gross,
director of the Pace Investor Rights Project at
Pace
University
Law
School
in
New York
.
The issue is becoming a bigger concern as the
financial-services industry consolidates and firms
increasingly try to sell brokerage products to their bank
customers. This year, Citigroup started putting offices of its
Smith Barney brokerage unit inside Citibank branches. In 2005,
23 local banks around the country signed up to have brokers
from PrimeVest, a unit of ING Groep, located in their
branches.
Stockbrokers stationed in banks are required to make
several disclosures -- both orally and in writing -- to
indicate products they are selling aren't as safe as
traditional bank fare. When buying products at banks,
investors should look and listen for what the industry calls
"Not, Not, May" language -- which explains that
brokerage products are not insured by the Federal Deposit
Insurance Corp.; are not obligations of, or guaranteed by, the
bank; and may lose value.
Ms. Gross advises bank customers to ask whether their
principal will be protected. Just because a broker says a
product is low-risk, it doesn't mean you can't lose some of
the investment, she notes. Also, it's important to ask if
there are any penalties for withdrawing money from a brokerage
or annuity product.
Write to Jaime Levy Pessin at jaime.pessin@dowjones.com
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