Our Faculty

Karen Berger


Lubin School of Business


  • @Pleasantville
    Goldstein Academic Center 212 GAC
  • @New York City
    One Pace Plaza W-462


PhD , New York University , New York, New York , 1988

MPhil , New York University , New York, New York , 1986

MBA , University of Connecticut , Stamford, CT , 1978

MA , Columbia University , New York, New York , 1974

BA , State University of New York at Buffalo , Buffalo, New York , 1972

Awards and Honors

  • Direct Marketing Educational Foundation, 2007


Berger, K. A. & Blake, L. J. (2016, November). Starbucks Enters India: The Indomitable Competitor or Underdog. Journal of Case Studies. Vol 34 (Issue 2)

Fleischmann, D., Berger, K. A. & Winsted, K. (2015, November). Northern Lights. Journal of Case Studies. Vol 33 (Issue 2) , pages 104-115. http://www.sfcrjcs.org/index.php/sfcrjcs/article/view/326/201

Berger, K. A. & Fleischmann, D. (2014, October (4th Quarter/Autumn)). Gold Peak Tea: Social Media Promotion Gone Wrong. Journal of Critical Incidents. Vol 7 (Issue FALL 2014) , pages pp. 163-165; TN 9 pages.

Blake, L. J. & Berger, K. A. (2013, January (1st Quarter/Winter)). Amazon Kindle Claims an Important Position. Annual Advances in Cases.

Blake, L. J. & Berger, K. A. Amazon Kindle Fire Wraps Up the Holiday Tablet Market. Annual Advances in Cases.

Kirk, C. P. & Berger, K. A. A Tale of Two Markets: New York City Subway Line. Business Case Journal.

Kirk, C. & Berger, K. A. Tropicana: Social Media Teaches Marketers a Lesson.

Berger, K. A., Stratton, W. E., Thomas, J. G. & Cook, R. A. Critical Incidents: A Demand for Short Cases Gives Way to a New Genre. Journal of College Teaching & Learning.

Berger, K. A. Menu Foods: A Deadly Communications Dilemma. .

Berger, K. A. & Kirk, C. New York City Subway Line and the Metropolitan Transit Authority.

Berger, K. A. Olive Garden and the Playboy Bunny.

Berger, K. A. Critical Incidents: A Unique Genre of Case Research.

Berger, K. A. & Topol, M. T. Breaking Customer Relationships.

Berger, K. A. Integrating Marketing Skills into the Curriculum. Journal Of Marketing Education.

Berger, K. A. Teaching Culture through Cross-Cultural Experiences. MBAA International.

Gertner, R. K., Berger, K. A. & Gertner, D. Maximizing the Marketing and Branding Opportunities on the Web. Journal of Travel and Tourism Marketing.

Gertner, R. K., Berger, K. A. & Gertner, D. Alden Border Patrol. Business Case Journal.

Gertner, R. K. & Berger, K. A. Changes in American Advertising Appeals - Before and After 9/11. Cross Cultural Management.

Berger, K. A. Country-Dot-Com: An Assessment of Online Place Marketing and Branding Strategies. .

Malinowski, C. I. & Berger, K. A. ClearCom Wireless. Business Case Journal.

Berger, K. A. & Topol, M. T. Verizon Wireless. Business Case Journal.


Berger, K. A., Bryant, H. & McGuire, N. (2015, October). Annual Conference of the Atlantic Center for Learning Communities. Learning into the Future: Innovations in Technology, Pedagogy and Collaboration in a Business School LC. Wagner College - ACLC, West Hartford, CT

Berger, K. A. & Fleischmann, D. (2015, April). YWCA White Plains and Central Westchester Board of Directors. Results of Study of Fitness Center at the North St. Location. YWCA, White Plains, NY


  • 914 INC [Magazine], July 2012
    What Every Company Needs to Know about Marketing by Dave Donelson - gave interview and was quoted.


  • Academy of Marketing Science
  • Advertising Club of Westchester
  • American Association of Teachers of French
  • American Marketing Association
  • Phi Beta Kappa
  • Society for Case Research [Immediate Past President and Chair of Nominating Committee] , March 2014
    The Society for Case Research (SCR), founded in 1978, facilitates the exchange of ideas leading to the improvement of case research, writing, and teaching; assists in the publication of written cases or case research and other scholarly work; and provides recognition for excellence in case research, writing and teaching.


  • Figueroa Scholarship Committee [Committee Member]
    Desc: Review scholarship applications -- read up to 150 student essays per year; evaluate financial aid information. Meet with committee and discuss each application as needed.
  • Project PLV (LPE@PLV) [Committee Chair]
    Desc: Developed new Lubin Professional Experience Program to enhance Lubin Pleasantville offerings and improve student readiness for careers in the professional workforce.
    Committee's Key Accomplishments: Ongoing effort to refine strategy and tactics. Includes implementation plan and marketing plan. Includes Faculty Supervision of Internships, LPE Paperless to help keep track of applications and student/faculty output.


  • Pre-Law Advising Committee [Committee Member]
    Desc: To help bring various parties in university who advise students for Law School together to decide how to improve communication and disseminate information.
  • [Attendee, Graduation]
  • Honors College Dean Search Committee [Committee Member]
    Desc: Replaced Dean Braun on this committee when candidates came to campus.
  • NYC Cabinet [Committee Member]
  • the Pleasantville Project [Committee Member]
  • Transfer Credit Evaluation [Committee Member]
    Desc: I worked with the committee to make sure that Lubin's procedure for processing TCE's (transfer credit evaluations) was known by all parties needed from Admissions and OSA. I worked with Chairs to make sure that TCE's were being processed on a timely basis.
    Committee's Key Accomplishments: This is a work in progress -- we rely heavily on dept. chairs/program chairs/faculty who are assigned or choose to handle the TCEs. It is essential that this is done within a day or two after receipt of the electronic paperwork. I believe that this committee has moved things forward but we are not where we need to be yet.
  • University Learning Community Committee [Committee Member]
  • [Attendee, Convocation]
    Committee's Key Accomplishments: NYC and PLV
  • S.E.A.T. - Student Experience Action Team [Committee Member]
    Desc: Participated in Sub-Committee on Retention.
  • PLV Academic Identity Committee [Committee Member]
  • UNV 101 Reframing Committee [Committee Member]
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