Frequently Asked Questions
Is financial aid available?
Financial aid for visiting students is NOT available through Pace. If you have been awarded financial aid at your home institution, there is a possibility that this aid can be transferred to Pace for the summer. You should contact the financial aid office at your home institution for more information. More information regarding financial aid can be found here.
What happens if the course I have selected is closed?
Be sure to include at least two choices for each course you wish to take, in the event that your first choice is closed at the time of registration. If both courses are closed at the time of registration, we will contact you. If a replacement course is not selected, you will not be charged tuition; however the application fee is nonrefundable.
Where can I find forms online?
Forms for Registration Action (Add/Drop), Transcript Requests, Resumption of Studies and more, can be found on the Office of Student Assistance (OSA) Forms page.
Where do I send my transcripts?
Transcripts and other documents should be sent to:
Application Processing Center
861 Bedford Road
Pleasantville, NY 10570
How do I access my bill?
Please not: Students are responsible for billing charges whether or not a University bill is received. Therefore, students are strongly encouraged to access their bill online via the MyPace Portal. Click here for instruction on how to view your bill, or make a payment.
How do I access the MyPace Portal? What is my username and password?
Follow this link for instructions: Information on using the Pace Portal. Once you have a username and password, go to http://portal.pace.edu and sign into the MyPace Portal. Make a note of your ID and password and keep it in a secure place for future reference. If you are unable to log into the system or for general inquiries, send an email to firstname.lastname@example.org or contact ITS at (914) 773-3333.
Do I really need an ID card? Where do I get my University ID card?
All registered students must obtain an ID card. The Pace OneCard is provided to all registered students at no charge and serves as the official identification of the University. This card acts not only as your identification but all refunds will automatically be posted to your OneCard account unless you select otherwise through the MyPace Portal. Click here for more details.
You will need your student ID number. Your student ID was emailed to you. It is a nine-digit number beginning with a U. ID Card Services offices are listed below:
New York City Campus
Enter One Pace Plaza through the Spruce Street entrance.
Ask security for assistance.
Phone: (212) 346-1812
Kessel Student Center - Upper Level
Phone: (914) 773-3830
I am a Westchester student. Do I need to get a parking permit?
All students on the Westchester campus need a parking permit. You will need your car registration and your student ID number. Your student ID number was emailed to you. It is a nine-digit number beginning with a U.
Parking permits may be obtained by contacting the Parking Office:
861 Bedford Road
Pleasantville, NY 10570
Phone: (914) 773-3400
How do I get my course books?
You can find the bookstore at 41 Park Row in New York City or the Kessel Student Center in Westchester. You can get your books before class starts, but please be aware that professors MAY make changes to their book list over the summer. You may also want to explore some of the online book vendors, such as:
If you decide to order online, make sure you have all the correct publishing information for each textbook so that you get the correct edition your instructor ordered.
You can contact the Pace Bookstore at (212) 346-1605 in New York City, or (914) 773-3761 in Westchester. You may also visit the Pace Bookstore website.
How do I find my classroom?
Room locations are generally posted one to two weeks prior to the class start date. If the room locations are available, they will be posted on your class schedule. You can also check the schedule on the Pace website to see if a room has been assigned to your course sections.
Go to Class Schedule: www.pace.edu/ClassSchedule
Search by Course Number
Find the Course Reference Number (CRN) that matches the one on your schedule
In addition, there will be a full class listing available to all students on the first day of classes, and there will many staff and faculty available to help you find your way.
I am taking an online course, what do I do?
You will need to log in to the MyPace Portal and create a username and password before you can access our Blackboard Learning System. Once you are logged into the Portal, go to http://blackboard.pace.edu and access your Blackboard account.
For information on how to use Blackboard, go to www.pace.edu/blackboardhelp.
I need an official copy of my Pace University transcript sent to another school. How do I do that?
Go to www.pace.edu/osa, click on the left menu button marked Forms, scroll down, and click on Transcript Request. You can fax or mail the request to the Office of Student Assistance. There is an approximate wait period of 7-10 days and a $5 processing fee per transcript requested.
If I don't have my own computer, are there computer resources on campus?
Yes, there are computer facilties throughout the campuses. On the New York City campus, there is a computer lab on the second floor of One Pace Plaza, room W202. There are also computers in Birnbaum Library. On the Westchester campus, there is a computer lab on the second floor of the Kessel Student Center, and the second floor of Wilcox Hall. There are also computers in the Mortola Library.