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Learning Center

Top 10 Student FAQ

New York City - Pleasantville

New York City

Where is The Learning Center located?

The Learning Center is located at 163 William Street, on the 17th Floor. Some special programs are conducted at other campus locations. These will be announced.

Do I need an appointment for tutoring?
No, the Center is on a walk-in basis. Check the schedules posted on TutorTrac or call for a specific subject schedule.

Does the service cost me anything?
No! The service is free of charge and open to all currently enrolled Pace University students.

Is the time limit for a tutoring session?
Tutoring sessions average around 1 hour and 15 minutes. This is the suggested time. For the learning process to be effective, students need time to internalize the material and do independent practice.

When is the Center open? Is the Center open in the evening or on weekends?
Yes. The Learning Center is open from 10 am to 8:00 pm on Monday - Wednesday, 10 am to 6:00 pm on Thursday, noon to 3 pm on Friday and Saturday from noon to 5 pm.

Will there always be tutors available for my particular course?
With tutor availability, budget and space constraints, we make every effort to develop a tutoring schedule that provides as many available hours as possible for as many courses as possible. For the more popular courses tutoring is scheduled most times we are opened. Students should refer to their specific course tutoring schedule.

At this time, The Learning Center mostly supports quantitative and business courses. If you need assistance with a closely related course, do contact us and we’ll try to match you with an appropriate tutor. The Writing Center is also available to assist with papers. If you need assistance with another course, the study-skills mentor can discuss other ways of approaching the course.\

Will I always be tutored one-on-one?
The availability of one-on-one tutoring depends upon how many other students need tutoring when you come to the Center. If The Learning Center is very busy, a tutor may choose to form groups with students from the same course. This is often helpful to students because, as part of a group, they can help each other learn. Appointment based Math tutoring is available.

What should I bring with me when I come to The Learning Center?
You should bring pens or pencils, your notebook, your textbook, your attentiveness and ready to be part of the learning process. The tutors will challenge you to think and actively participate in the session. Be prepared with specific questions and concepts that are giving you trouble.

I've gotten behind in my work - will a tutor review an entire chapter with me?
No. Tutors will help you come up with a study plan and help you focus your studying. Tutors do not teach or review entire chapters for you; it is not their responsibility to teach you or to get you caught up. You should come to the Center with specific questions or problems from chapters that you find difficult; the tutors will work with you on those.

Must I get tutored the entire time I am at The Learning Center?
No. You may come to study quietly and ask tutors questions as you need to if you so desire.

Can I or my professors see my tutoring visits?
Yes. All tutors and instructors can access their particular visits log through Tutortrac.


Where is the Learning Assistance Center located? Is there a fee for the service? What are the hours of operation?
The Learning Assistance Center is located on the third floor of Mortola Library. We offer a free service to all current Pace University students during our hours of operation of Sunday 4pm-9pm, Monday through Wednesday 10am-9pm, and Thursday 10 am - 6 pm.

What is and why should I use TutorTrac?
TutorTrac is our system to provide you with information regarding who and what tutors are on duty, to view your previous sessions, to view your course schedule and to make appointments. Our website outlines more information regarding how to use TutorTrac.

What subjects do you support?
We support many subjects; including accounting, biology, chemistry, computer science, economics, finance, mathematics, and psychology. Note: we do not support every course within these subjects. Please visit TutorTrac to determine if we support your course.

What should I bring with me to the Learning Assistance Center?
When coming to the Learning Assistance Center, it is best to come prepared with questions. Please bring all the content from your class, including homework, notes, classwork, textbook, etc.

Do I need an appointment?
No, you do not need an appointment. We offer both walk-in and appointment-based service.

Will a tutor be available to help me?
Not necessarily. Please visit TutorTrac to view the schedule of content tutors.

How do I find the right tutor for me?
Upon arrival at the Center, you should visit the front desk where you will be directed to an appropriate tutor. You should try a few tutors to find the best fit for your goals and learning style.

May I come to the Learning Assistance Center with a group?
Groups of all sizes are welcome. If your group size is larger than four, please contact the Learning Assistance Center before arrival.

Do you have textbooks available?
Yes, we have many textbooks available for use within the Learning Assistance Center. To find out what textbooks, please visit the Learning Assistance Center.

How do I contact the Center?
You can email the Learning Assistance Center or call at (914) 773-3721.