Top Student FAQ
Where is The Learning Center located?
*Please note that this semester there are no walk-in services. You should only come to the Center if you have an appointment.*
NYC: The Learning Center is located at 163 William Street, on the 17th Floor. Some special services are conducted at other campus locations. These will be announced.
Pleasantville: The Learning Center is located on the third floor of the Mortola Library.
Do I need an appointment for tutoring?
Yes, all tutoring is appointment based this semester.
What is TutorTrac and why should I use it?
TutorTrac is our system to provide you with information regarding who and what tutors are on duty, to view your previous sessions, to view your course schedule and to make appointments. Our website outlines more information regarding how to use TutorTrac.
Does the service cost me anything?
No! The service is free of charge and open to all currently enrolled Pace University students.
Is the time limit for a tutoring session?
Each tutoring appointment is 50 minutes long. You may make two appointments per day and up to 7 appointments per week. This included use of the Writing Center and Academic Skills.
When is the Center open?
The Learning Center is open from 4 p.m. to 9 p.m. on Sundays, 10 a.m. to 9 p.m. on Monday - Wednesday, 10 a.m. to 6:00 p.m. on Thursday, and 11a.m. to 3 p.m. on Friday.
Will there always be tutors available for my particular course?
Not necessarily. Please visit TutorTrac to view the schedule of content tutors.
The Writing Center is also available to assist with papers. If you need assistance with another course, the study-skills mentor can discuss other ways of approaching the course.
Will I always be tutored one-on-one?
The availability of one-on-one tutoring depends upon how many other students need tutoring. It is possible that there will be one other person in your virtual tutoring session. With social distancing measures in place our in person groups can have up to four people in them.
What should I have for any appointment with the Learning Center (virtual or in-person)?
Spend a bit of time preparing for a tutoring session so you are ready to tell the tutor what you hope to accomplish during the session. It is important that you have all the content from your class, including homework, notes, classwork, textbooks, and other course materials at hand at the start of your appointment. You should be ready to discuss your questions and goals with the tutor at the start of your appointment.
Can I or my professors see my tutoring visits?
Yes. All students, tutors and instructors can access their particular visits log through TutorTrac.
What subjects do you support?
We support many subjects; including accounting, biology, chemistry, computer science, economics, finance, mathematics, and psychology. Note: we do not support every course within these subjects. Please visit TutorTrac to determine if we support your course.
Do you have textbooks available?
No, unfortunately during the Fall 2020 semester we don’t have the capability to safely provide textbook usage.
How do I contact the Center?