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English Language Institute

How to Work Remotely: Resources for Students Studying Online at Pace University English Language Institute

Pace Univeristy, including the English Language Institute, is conducting classes remotely at least until June 1, 2020. Here are some useful resources to help our students with their classes.

Pace University’s guide for Working Remotely for Students has pretty much everything students need to know. There are step by step instructions with screen shots to guide you. Definitely go through all of the items on this page!

One very important detail on this page is how students can contact Academic Technology for help! Students can email and even call if they are having any tech issues.


Here are links to video tutorials and step-by-step instructions with screen shots to guide you in everything you might need to do with Blackboard.

This page about Blackboard access provides information on how to access Blackboard through your mobile.

Go to a webinar on Blackboard Essentials! This would be a great opportunity to not only learn about Blackboard, but to interact online with American students and faculty.

The next one is March 25th at 12:10PM. Register for this webinar here.

Collaborate Ultra

This Collaborate Ultra Guide has links to video tutorials and step-by-step instructions with screen shots. Definitely go through the links on this page to understand how to use Blackboard’s Collaborate Ultra.

This Collaborate Ultra Set Up guide helps student set up Collaborate Ultra.

This browser information page provides information on what browser you will need for Collaborate Ultra.

This access instructions page has step-by-step instructions with screen shots on how to access Collaborate Ultra.

And finally, this Collaborate Ultra support page can help you trouble shoot any problems you might have. Or students can always contact Academic Technology for help at: Email Academic Technology or call: NYC Campus (212) 346-1661; Pleasantville Campus (914) 773-3664.


This Zoom guide page has everything you need to know about Zoom. There are step-by-step instructions with screen shots as well as video tutorials. Definitely go through the items on this page.

NOTE: You must create an account through Pace (don't use a private account or simply just sign in with your name) so you can participate in your class properly. It's super easy to create an account! Be sure to read


Read this Guide to Zoom's Features.

If you have any problems, call Zoom's toll free helpline - 888-799-012. It provides 24-hour support.

Other Resources for Studying Online

How to Get the Most Out of Your Online Classes

Learning What Zoom Can Do

Tips for Success in Online Learning

Ways to Stay Connected When Learning Online at the English Language Institute

If you are interested in learning more about online or other courses at the English Language Institute at Pace University, visit the ELI websitecontact the ELI , or apply here.