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Human Resources

Team Ei (Emotional Intelligence)

Team Ei - “A team culture created by a set of norms and expectations that build a productive social and emotional environment (e.g. trust) that leads to constructive interactions, collaborative work processes, and team effectiveness”, (Druskat & Wolff, 2012).


We are now accredited to facilitate a 3-hour workshop on Team Ei for your team.  The Team Ei model looks at team fundamentals (goals and objectives, meeting procedures, roles and responsibilities) and then the ‘emotional intelligence’ of the team.  Aspects of team emotional intelligence include interpersonal understanding, addressing counterproductive behavior, demonstrating caring behavior, creating an affirmative environment, problem solving skills, building external relationships, etc.  When both team fundamentals and team emotional intelligence are strong, the team is able to perform at a high level. 

If you’d like to hear more, contact Susan Donahue at, or x22766 in Human Resources.