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Human Resources

Technology Training

Just as Pace is committed to providing quality education to its students, it is also committed to you. As a Pace employee, you are a valuable resource to this community. Since technology permeates all areas of your life at Pace, we want to make sure you have the technology training resources and skills you need to accomplish your daily tasks.

There are many training initiatives in place to help foster your individual growth and skill development - both of which will increase your job efficiency.  Below are a few categories of training to help you get started. 


New Employee Onboarding

Here's a page chock-full of links to help new and current employees find what they need. As a new staff member, you may be wondering how to get started or where to find additional resources.

Telephone System Training

Looking for hands-on training on features of the telephone and/or voicemail system? Visit the telephone and voicemail tutorial.

Additional IT Training

Information Technology Services (ITS) offers one-on-one or group sessions on a wide range of I.T. training topics as well as numerous online courses through Microsoft I.T. Academy. We can also schedule shorter (20-45 minute) appointments as part of our desk-side support services to help with a question or issue related to Pace software applications (e.g.: Outlook Exchange or MS Office).

For one-on-one sessions, ITS's User Services staff can meet with you at one of our locations or come to your office, or even work with you remotely on a specific topic. If you are wondering how a session can be done remotely, User Services uses advanced remote desktop tools to conduct interactive sessions between their office and yours. In addition, we offer many online courses to help develop your skills through the Microsoft I.T. Academy Program.

To see what training topics and online courses are available, and to schedule a training session or obtain a course subscription, please visit the I.T. Training Website.

Educational Media Equipment Training

Need an overview on how to use Educational Media equipment? Call extension 11583, for NY Campus  PLV call extension 33338 or in WP call extension 44060 and they will gladly meet with you. Online Training provides a vast online library of instructional videos covering the latest software, creative, and business skills. Taught by accomplished teachers and recognized industry experts, is a high-quality resource for students, faculty, and staff looking to develop skills in Microsoft Office, Adobe Creative Suite, project management, social media, and a wide range of other topics. For more information and to access the site, please visit the ITS webpage about

Resource 25 Training

Do you need to create and/or manage events of any kind? R25 makes it easy for you to request all types of events from simple one-time meetings to the most complex multi-instance conferences. There is also information about planning an event at Pace.  Contact the University Special Events staff to inquire about training on R25.