Configuring Wireless

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UPDATE 4/23/14: New Cisco Wireless Network Implementation for PACE-OPEN/PACE-WIRELESS Has Been Completed

The installation of the new Cisco PACE-OPEN/PACE-WIRELESS network has been completed in all buildings and on all campuses.  Below are some quick steps to connect different mobile devices to the new network.

Connecting/Registering a Mobile Device for the First Time

When connecting for the first time, all devices should connect via PACE-OPEN, which will automatically configure the network and guest login settings on your device and register it on the network.  A device must be registered in order to get network access, but only needs to be registered once. Once registered, your device will be connected to PACE-WIRELESS.  Connection via PACE-OPEN is a one-time process and subsequent connections can be made directly via PACE-WIRELESS.

Connecting devices automatically to PACE-WIRELESS

How do I connect from an iPhone/iPad/iTouch?

How do I connect from an Android?

How do I connect from a Windows phone?

How do I connect with another device?   |   PDF Version

Connecting a device manually to PACE-WIRELESS (alternative method)

How can I connect my device manually to PACE-WIRELESS?

Reconnecting with a Mobile Device that was Previously Registered

Devices that were previously registered via PACE-OPEN can then connect directly to PACE-WIRELESS by entering their MyPace Username and Password when prompted.  IMPORTANT: The connecting device must support WPA2 enterprise encryption.

Available options for registered device(s)

I registered my device. Which network should I connect to?

How do I check whether my device is registered on PACE-WIRELESS?

How do I mark my registered device as lost?

Compatibility Information and Troubleshooting Connectivity Issues

While the PACE-OPEN / PACE-WIRELESS Cisco network is compatible with most wireless devices on the market, there can be some issues caused by specific hardware and/or software versions found in some wireless device brands.  That may affect how those devices connect and interact with our wireless network, and in some cases prevent successful connections from happening.  Below is some compatibility information as well as known connectivity issues.  As we become aware of other issues, we will add them here.

Compatibility Info and Known Connectivity Issues

List of Compatible Wireless Drivers

Which Browsers does PACE-OPEN/PACE-WIRELESS support?

Why is wireless connectivity dropping repeatedly on Mac OS X 10.10 (Yosemite)?

Why does my Apple iOS 6 device drop the PACE-WIRELESS connection whenever the screen locks?

I have a Windows 8 or 8.1 device. Why doesn’t my PACE-WIRELESS network connection work?

Guest Accounts for Wireless Access Only

A new self-service process has been implemented to provide wireless-only access to Pace guests.  Wireless-only guest accounts must connect to PACE-OPEN.

Wireless-only Guest Accounts

How do I create a wireless-only guest account?

How do I connect to the Guest Wireless network (PACE-OPEN)?   |   PDF Version

Note:  For more advanced access (e.g.: Pace temp/contractor accounts), please refer to for more details. Advanced access guest accounts must connect to PACE-WIRELESS.

For additional steps and information, please review the Wireless FAQs page.

Please let us know if there are any issues or questions with the wireless connection instructions, auto-configuration process, or the wireless connectivity. You can contact the ITS Help Desk at (914) 773-3333 ( or online at