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Information for Pace Students, Faculty, and Staff

Using your Windows or Mac computer, Skype for Business provides:

  • Instant Messaging
  • Presence
  • Audio & Video
  • Web Conferencing

This service includes the capability of joining a conference from any on-campus (dial **8) or off-campus phone (call 914-597-8500). External callers will not need to call the operators in order to be transferred into a meeting that is set up using Skype for Business like you do with internal conference calls (**6) that are currently set up through Pace's Alcatel Phone system. In addition, this feature does not require payment for usage like the Genesys Conferencing system.

If you want to lead a meeting from the phone by dialing a meeting access number, you need to enter your PIN to start the meeting. You should receive your individual PIN and other details via email. You can also visit to access the Dial-in Conferencing Settings and PIN Management page (login required).

Using your PIN to Create/Join a Meeting

Creating a Meeting

Joining a Meeting

How do I start a conference call with multiple contacts?

  • In the Skype for Business main window, in your Contacts list, hold down the Ctrl key, and then click the contacts that you want to call
  • Right-click any one of the selected contacts, point to Start a Conference Call, and then click Skype Call

Information for Guests and Visitors

Outside participants who need to join an online Skype for Business meeting can use Lync Web App. Lync Web App allows the participants to use instant messaging (IM) and PC audio/video communication; collaborate on a whiteboard; share the computer screen, or PowerPoint slides; send file attachments; and conduct polling of meeting participants. The participants also have the option to join the audio portion of the meeting using the dial-in access phone number and Conference ID, which are included in the calendar meeting invite. Lync Web App requires a plugin to be installed on the computer. It is compatible with both Windows and Mac OS X.

NOTE: At this time, dial-in conferencing is only available for meetings organized by staff and faculty.

Installing Lync Web App

The Skype for Business meeting organizer will need to provide external participants with a meeting hyperlink sent via email or calendar invitation to connect to the online Skype for Business meeting. The external participants will have to click the meeting hyperlink in their email invitation to install and/or launch Lync Web App plugin on the browser. After installing the plugin participants are able to join the Skype meeting.