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Outlook Web App Email Filter FAQ

How can i update my safe senders or blocked senders lists in outlook web app (OWA)?

You can manually add, edit or delete entries to your Safe Senders list and your Blocked Senders list from within Outlook Web Access (OWA) by doing the following:

  1. Log into OWA with your Pace email address and password
  2. Click Options in the top right of the page, then select See All Options...
  3. Click Block or Allow on the left side of the page
  4. From here you can update the Safe Senders and Recipients or Blocked Senders lists
  5. Click Save

How to Add/Edit the Junk Email Safe/Blocked Senders lists in Microsoft Outlook Web App (PDF)

Note: Changes may take up to two hours to take effect.

How can i create a rule to filter email in outlook web app (OWA)?

Rules in Outlook Web App allow you to manage the email arriving in your Inbox. You can create a Rule to have Outlook automatically place all incoming email from a distribution list or person into a specific folder.

Creating a Rule to Filter Email Using Outlook Web App (OWA) (PDF)