Purchasing Computers and Software for Pace University Use
The University has established purchasing standards for obtaining computer equipment for Pace University use. To learn more, you can review the Technology Purchasing Policy.
To make purchases:
- 1. Enter a service request on the Web Help Desk
- 2. Select following the Request Type: Information Technology > Computers and Printers > IT Quotes
- 3. Fill in the required fields and any other necessary information requested
- 4. ITS will provide you with the IT Quote and additional purchasing instructions
Note: For all IT Quote requests, please allow at least 1-3 business days for review and processing.
Placing an IT Quote ensures best pricing and reduces chances of duplicate products or licenses.
IT-Supported Standards for Computer Hardware and Software
ITS has established support standards for all computer hardware and software to be used at the University. To review these standards, please see Pace University's IT Standards.
FAQ - University Computer Replacement Program
Below are frequently asked questions regarding the University Computer Replacement Program:
Q:What is the University Replacement Program?
A: Each eligible employee is allocated one new computer, funded by a central University budget, on a set cycle (optimally, once every four years). Note: The difference of cost to any customization and upgrades to University standard configurations is funded by the department. For details of the programs please refer to the Technology Purchase Policy.
Q: Are general use, computer classrooms, or student stations eligible?
A: No. Only those employees identified as eligible employees are able to participate in the program.
Q: Will every machine identified as being up for retirement be replaced in a given year?
A: No. Once the list of machines are identified for being eligible for replacement, ITS and Finance will determine based on budgeting which machines out of that pool are replaceable per a cycle in a given year.
Q: If I am the owner for 1 or more PC equipment, are all of the machines eligible for the program?
A: No. Only one machine can be listed per an eligible employee. This machine cannot be changed once it has been identified for the 4 yr warranty period.
Q: Is there any flexibility in where a “retired” machine goes?
A: Yes. If there are general use stations that are older than the machine being replaced, ITS can reassign the asset to that general use station, and remove the oldest machine but we must operate on a one in one out basis in all areas.
Q: Who are the people eligible for the program?
A: The following employees are eligible: Full-time Staff and Faculty, Part-time Staff with an assigned desk and computer, and Adjunct Faculty with an assigned desk and computer. (Students, interns, and those who do not have an assigned desk or computer are not eligible at this time.)
Q: If we have a new hire for a newly created position, how do we add that individual's computer to the program?
A: For new hires that are being given an assigned desk and need an assigned machine, a computer will be provided to them through the Computer Replacement Program. ITS must be made aware of any new hires in order for them to be placed into the program. There will no longer be a budget transfer required at this time.
Q: If machines are acquired through grants, can they be added into the program?
A: No. At this time, machines acquired through grants are not part of the program and are to be funded by the department.
Q: Are departments restricted from purchasing additional computers/technology equipment outside of the University Replacement Program?
A: No. Departments are still able to purchase additional computer equipment within the specifications provided by ITS. They should follow the above instructions to obtain the necessary IT Quote(s) in order to receive the best pricing and ensure purchases fit ITS requirements. Funding and approval for these departmental funded purchases are at the discretion of the respective departments.