The Blackboard Learning System is a virtual learning environment and course management system. Its main purposes are to add online elements to courses traditionally delivered face-to-face and to develop completely online courses with few or no face-to-face meetings.
Please review the Blackboard Standard Operating Procedures for policies regarding support and requests for copying courses, combining courses, and the schedule for archiving courses.
All faculty and students automatically have access to Blackboard. Instructors can submit a request to create a Guest account in their course for users outside of the Pace community.
HOW TO GET THIS SERVICE
Instructors can begin accessing their course in Blackboard once they have been assigned to the course by their department in Banner. Access begins 4 months before the official course start-date. Instructors have access to the course 3 years after the course ends.
Students can begin accessing their courses on the official start-date of the semester. Instructors can optionally choose to manually make their course available to students up to 3 weeks before the official start-date to provide early access to students. Students have access up to 6 weeks after the official end date.
For general questions and requests, please create a Help Desk ticket.
1. Log in to help.pace.edu using your MyPace username and password
2. Click on Request tab
3. Select the following Request Type: Information Technology > Blackboard and choose a sub-request type based on your question
4. Provide the needed information in all requested fields, include your course information
Note: The information icon will provide further details of what is requested from the input field.
5. Click the Save button.
For immediate support during regular hours, please contact Academic Technology and someone will assist you.
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Department Phone: (212) 346-1661
Department Phone: (914) 773-3664
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