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Blackboard Collaborate Web Conference

Blackboard Collaborate is a real-time video conferencing tool that lets you add files, share applications, and use a virtual whiteboard to interact. Collaborate with the Ultra experience opens right in your browser, so you don't have to install any software to join a session.


Students, Faculty, and Staff.

How to Get This Service


  • Log in to Blackboard
  • Open your course
  • Click on Control Panel > Course Tools > Blackboard Collaborate Ultra


  • Log in to Blackboard
  • Your instructor will announce where to find the link to join the session
  • Click on the Join button to get started


  • An instructor will send you an invitation to their Collaborate Ultra session if you will be a guest speaker in their course
  • If you are planning on hosting a session for the first time, create a Help Desk ticket for assistance


For technical support and issues running Collaborate Ultra on your machine, all students, faculty and staff can contact the Blackboard 24 Hour Support Line by dialing (877)382-2293.

For user training and getting started with Collaborate for the first time, create a Help Desk ticket.

  • Go to and log in with your MyPace credentials
  • Set the request type to Information Technology > Blackboard > Collaborate
  • Include a contact phone number and the CRN for the course with your request

Learn More

Suggested Uses For Collaborate Ultra

  • Schedule virtual office hours
  • Provide a meeting space for students to work together outside of class
  • Invite remote guest speakers
  • Bring in support services (such as the Library, Tutoring, or Career Services)

Getting Started Guides

Faculty and Student Tutorials

Which Browser Should I Use? Review suggested browsers for using Ultra.
Troubleshooting Follow these guidelines for troubleshooting.
Accessibility Learn more about the accessibility features in Ultra.

Faculty Tutorials

The Basics Basic steps to get started with Blackboard Collaborate Ultra.
How to Record Sessions Follow these steps to record a session.
Roles' Meanings Learn about different user roles.
Assigning Roles Guidelines for managing your participants.
FAQs Frequently asked questions regarding moderator privileges.

Student Tutorials

The Basics Start using Blackboard Collaborate Ultra.
How to View Recordings Steps to view recordings.
Calling into a Session Steps for calling into a session.

Video Tutorials

Faculty, Students and Staff

Blackboard Collaborate Ultra A quick tour of all the important features and controls in the user interface of Ultra.

Faculty and Staff

Blackboard Collaborate Ultra Take a quick tour of all the important features and controls in Ultra.
Collaborating Learn more about Ultra’s next-generation web conferencing tools.
Breakout Groups Creating breakout groups in Ultra.
Polling Polling student responses.
Sharing PowerPoint Files Steps to share PowerPoint files.
Private Chat Utilizing the chat function.