Director, Hospitality and Tourism Management Program
Lubin School of Business
Management and Management Science
New York City
One Pace Plaza W 444
New York City
PhD, Virginia Tech, Blacksburg Virginia
Tourism and Hospitality Management
MS, University of North Carolina Greensboro, Greensboro North Carolina
BS, University of North Carolina Greensboro, Greensboro, North Carolina
Nutrition and Dietetics
Academic and Professional Engagement Activities
Claudia G. Green is a tenured Full Professor of Management with over 20 years of teaching experience and a successful research program at Pace University, Lubin School of Business where she has also been the Director of the Hospitality and Tourism Management Program for the last 21 years. She was also Director of the Center for Global Business Programs that coordinated incoming and outgoing travel for Lubin Business School students. She is a Faculty Fellow at the Wilson Center for Social Entrepreneurship where she has conducted and published research on social entrepreneurship with a focus on tourism.
In 2014, the J. William Fulbright Foreign Scholarship Board, the Bureau of Education and Cultural Affairs of the US Department of State, and the Council for International Exchange of Scholars awarded Dr. Green a 5-year contract as a Fulbright Specialist. Her projects have been associated with sustainable tourism development and social entrepreneurship focusing on developing countries including Brazil and Cambodia. As a Fulbright Specialist, she has been collaborating with Brazilian universities on business school curriculum design and case study research in sustainable development and social entrepreneurship with a focus on the 2016 Olympics. Most recent her work as been in Siem Reap, Cambodia (2017-2018) working with APSARA, the organization responsible for the management of the UNESCO temples of Angkor which were built in the 12th and 13th centuries.
Over a period of 20 consecutive years, she has led more than 500 Pace University business school students to Brazil for an annual international management field study. These service learning field studies provide the students a hands-on experience working with sustainable enterprises and social entrepreneurs in the Brazilian Atlantic Rainforest.
She is a regular guest speaker and research collaborator with colleagues at the NYU Tisch Center for Hospitality and Tourism Management. One of the most recent research collaborations was the development of a Global Corporate Travel Index 2016 for Business Travel News. In 2008 she collaborated with the Kingdom of Morocco and Aid to Artisans (a US based non-profit organization that creates economic opportunities for low-income artisan groups around the world) to assess the viability of a “Made in Morocco” certification process to assure the sustainability of Moroccan art tourism and exports. She has presented her research in Brazil, Peru, Mexico, Portugal, Italy, Ireland, Greece, Spain, Thailand, Hong Kong, Dubai and the United States.
She earned her PhD at Virginia Tech and was formerly an Associate Professor in the School of Health and Human Sciences, Department of Nutrition at the University of North Carolina Greensboro. She continues her education through enrollment in courses on international issues in sustainable tourism at the Columbia University Institute Center for Environmental Sustainability, New York University-Hospitality and Tourism Program, and The Sorbonne- “Management of UNESCO Sites”. As a PhD and registered dietitian, she has been awarded numerous USDA grants and contracts related to nutrition, food safety and quality management practices in US National School Lunch and WIC Programs. As a Faculty Intern, she also worked at Marriott Headquarters in Bethesda, Maryland. As a former business entrepreneur, she owned and managed her own boutique restaurant, French bakery and full service catering company.
Selected Contributions & Publications
Baker, M., Murrmann, S., Green, C. (2013). Dining in the city: Server behaviors, time preferences, and the effect of urbanization in restaurants. Journal of Foodservice Business Research. 16(2), 113-138.
Frid, C., Chowdhury, I., Green, C. (2016). An experiential field study in social entrepreneurship. Journal of Business Ethics Education. 13 Read More >>
Green, C., Dhiyan, A. (2017). The challenges to social entrepreneurship in Brazilian art/handicraft organizations: Today and in the future. Journal of Hospitality & Tourism Cases (JHTC). 5(4), 62-70. Read More >>
Green, C. (2015). Tourism in Ilha Grande: The promises and problems of paradise.. Journal of The International Academy for Case Studies. 21(6), 97-108.