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Eat Up 2019

News Story

Dining on campus is an integral part of student life at Pace. From food to feedback and from gluten-free to GrubHub, here are some of the improvements we’ve made when it comes to on-campus dining.

Whether you are a first-year or graduate student, Pace’s dining program is at the center of student life by providing culinary innovations, hosting fun guest-centered events, and teaching balanced living and culinary skills outside of the classroom. 

Chartwells Dining Services is always making improvements on each campus based on feedback it receives from student focus groups and surveys conducted regularly since last spring. We also will continue with our dining advisory committee, secret shopper program, dining focus groups, and customer surveys to be sure everyone's needs are met. Take the Secret Shopper Survey and tell us what you think.

Here’s what’s happening at the caf this semester:

Anonymously Text Your Feedback

Whether you love what we’re doing or think we have room for improvement, take advantage of our anonymous text messaging service and share your feedback with us directly. Simply text your thoughts and experiences to us at (914) 908-4433 in PLV or (201) 338-7674 in NYC. Not in the mood to text? Share your feedback with Chartwells directly by filling out a feedback form for the NYC Campus or the form for the PLV Campus.

GrubHub for Campus Dining

Crunched for time? Order ahead of schedule. We’ve partnered with the GrubHub mobile app to change the game when it comes to mealtime. We’ve improved our speed, increased our order accuracy, and boosted guest satisfaction with the implementation of GrubHub. Stations currently available on GrubHub include Smoothie, Create, Deli, and Starbucks.

Teaching Kitchen

Need a break from your typical classroom? Join the Chartwells staff in the Teaching Kitchen, where you can explore food, culinary and nutrition literacy, and get the how-tos on some easy dishes. This semester, students in PLV got the ins-and-outs of making pumpkin pie for the holidays. Check out Chartwells Instagram profiles for Teaching Kitchen opportunities on the NYC Campus account and the PLV Campus account.

Extended Hours

Based on usage and feedback, we’ve extended our operating hours! Our NYC Starbucks location is now open on Saturdays from 12:00 p.m.–8:00 p.m. Plus, the Market on the NYC Campus is now open from Monday through Friday, 10:00 a.m.–8:00 p.m. To see the full list of our locations and hours of operation, visit our NYC Dining website or the website for PLV Dining. Please check back often because hours may be adjusted during the holiday season.

Customized Dining

One of the most important things you can do is make a commitment to your health. Whether you are looking to eat healthier, eat more balanced meals, or follow a vegan diet, we have a station called Rooted that offers completely plant-based options. Have food allergies or require a special diet such as a gluten intolerance? Our chefs and managers are committed to making sure there’s always complete meal options available to you. The best and fastest way to get a specialized meal is to ask your server! They're there to help. And don't forget, there's always our grab-and-go option.

Ongoing Commitment to Sustainability

Dining Services takes an aggressive approach toward maintaining an environmentally sound dining program and is constantly seeking out new and improved ways to further develop our environmental plan. We only purchase shell eggs that are certified by the Humane Farm Animal Care Program in partnership with the Humane Society of America. We have adopted a policy that shifts our seafood purchases away from threatened fish species and toward sustainability sourced supplies recommended by The Monterey Bay Aquarium’s Seafood Watch program. We only serve chicken and turkey that has been produced with restricted use of antibiotic drugs, especially as a growth additive in feed. And last, but certainly not least, Waste Not—our back-of-the-house waste reduction program where we track and measure our food waste. All of the dining locations at Pace University have gone strawless and now all of our plates, containers, utensils, and cups are 100% compostable. Read more about our sustainability practices.

Increased Dining Options—You Voted!

Student Choice, the voting platform, engages guests via social media by enabling them to vote for menu items and/or concepts they would like to see on campus. For example, students can choose a cuisine they want to see in their dining halls and then vote for it. The votes are tallied in real-time and the options are included on upcoming menus. Some things to vote on? Chaat House, Mac & Cheesyology, Smash’d (that’s fancy potatoes), Melt Lab, Tu Tacos, and more! Check out the Student Choice options on the NYC Campus or the PLV Campus options

If you have any questions or concerns about on-campus dining or charges to their account, please have them contact the Auxiliary Services Help Desk online and select the Auxiliary Services option. Auxiliary Services can also be reached directly at 1 (877) 722-3431 or (212) 346-1015.