Help Is On the Way

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Is it too hot in your classroom? Need assistance with moving furniture? Pace Facilities is here to help! Pace University’s new work order system makes getting things done fast and easy.

The Facilities and Capital Projects department is excited to announce the rollout of Saber for Education, the new facilities work order system. This system enhances the submission of work order tickets to our Facilities Department, and is configured for use on mobile devices. The design of the system will allow the Facilities team to optimize tracking of work orders, response time, and the duration of work in real time. It also includes enhanced reporting and escalating capabilities that will allow us to analyze data and use it to construct an effective preventive maintenance plan for the University. The system is user-friendly, with icons and descriptions to help customers identify where to log/report their facilities concerns.

Work orders can be completed in a few easy steps:

>> Make sure you’re on the Pace University network. Saber for Education cannot be accessed from home.
>> Log on to the system at https://facilitiesrequest.pace.edu using your Pace credentials. The system can also be accessed through an icon on the MyPace mobile app.
>> Select icon based on the facilities issue you are experiencing.
>> Fill in the designated fields.
>> Select “Create” and your work order will be sent to the facilities department to address.

Please reach out to Aisha Moyla at amoyla@pace.edu with any questions on the new system.