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ITS Updates: Spring 2021

News Story

Updates on our new Learning Management System, new features on Zoom, and ways to assist students needing access to computers or course software round up the latest important news from ITS.

Welcome to Classes

As of January 2021, Pace has adopted Classes as our new learning management system. If you need training or any assistance regarding this transition, please visit our webpage discussing the change and available resources in greater detail.

New Zoom Features

Faculty, staff, and students can take full advantage of the latest Zoom features to better manage your online experience. In order to access these new features within Zoom, you must update to the latest version of the Zoom client. For more information, please review this article: Check and Install Updates for Zoom Desktop Client.

Access to ITS Computers and Course Software

For students who need access to a computer and/or course software to complete their academic requirements for the Spring semester, below is a list of locations and methods for accessing these resources, either on-site or remotely. 

ITS Computers Available On-Site:
Workstations with course software are available at the locations below:

>>NYC Tech Zone: One Pace Plaza, Room W202
Reduced Capacity: 9 Windows PCs, 7 Macs

>>PLV CRC: Willcox Hall, 2nd Floor
Reduced Capacity: 15 Windows PCs, 6 Macs

Other Locations Around Campus:
A number of computers have been redistributed to other areas around the NYC and PLV campuses temporarily. Please see Campus Locations for Satellite ITS Lab Computers. We will continue to update the list as new locations are confirmed.

Note: Individuals are responsible for cleaning and disinfecting the equipment before and after use (supplies will be available) and will need to follow the University's stated guidelines for everyone's protection. 

Remote Access to Course Software:
ITS provides access to course software remotely via the methods below.

>> Remote Lab: As a temporary measure, some of the ITS computer lab workstations and their installed software are available remotely for general access and as part of pre-defined courses.
>> Virtual Lab: Access available course software right through your web browser.  No need to install any software on your computer.
>> RDSessionFarm1 (Windows Terminal Services): Full Virtual Windows Desktop preloaded with course software.  To connect, please follow either the Windows or Mac instructions, depending on the operating system you have.

Note: Duo MFA is required to access these resources. Please review the Duo Multifactor Authentication (MFA) article for a full list of protected systems.