Students walking around the NYC campus wearing masks

Frequently Asked Questions

Pace University is observing New York State’s public health guidelines. These guidelines are regularly changing, so please check back frequently for updated information.

If you have specific questions that are not answered in the following FAQ, please see our Contact List to determine the best Pace department to answer your question.

  • What can we expect at Pace this fall?
    Our plan and intention is for the Fall 2021 semester to look and feel very close to normal. That means more in-person classes, more in-person activities on campus, and more people on campus.

    Will health and safety protocols still be in place?
    We expect some health and safety precautions to still be necessary. We will follow all public health guidelines while still providing a great college experience for our students.

    Will web-assisted, online, and HyFlex courses still be available?
    While we expect there will likely be more in-person classes this fall, other course formats will be available and accommodations can be requested.

    What if the situation with the pandemic changes?
    We know that things can always change. We’ve had a lot of experience during the last year in being flexible and we plan to closely adhere to all public health guidance.

    When will we know more about what to expect for the Fall 2021 semester?
    Pace University will be sharing updates with the community over the next few months. Please remember to keep checking your Pace University email and the Return to Campus website for updates and detailed information.

  • Is it safe to return to campus?
    We’re working to create a safe learning and living environment for our community. We know that New York State successfully drove down infection rates and has safely moved through four phases of re-opening over many weeks. Our Return to Campus plan takes into account best guidelines and policies from federal, state and local health officials. Hundreds of members of the Pace Community, including students, faculty, and staff, were involved in developing our Return to Campus plan, and we worked with other institutions across the state and our local health care partners to build the best plan for the safety of our community. Medical professionals in our College of Health Professions have signed off on our plan.

    Will a COVID-19 test be required before returning to campus for the Fall 2021 semester?
    When we return for the fall semester, all unvaccinated members of the Pace Community (including those who have not left the New York area) will be required to participate in weekly community testing in order to maintain access campus (this is a requirement of all employees, regardless of your office location or when in the semester you plan to access campus). All residential students who are not fully vaccinated at the time of move-in will be tested for COVID-19 upon arrival.

    What changes are being made to spaces on campus?
    Classroom layouts are being altered to safely allow for an increased occupancy. Additionally, air filters have been upgraded and UV lights added to HVAC systems, which have been adjusted to take in more fresh air. Partitions or barriers were added to and will remain in place in areas with face-to-face student services, like the Information Desk, Bursar’s Office, Registrar’s Office, Financial Aid Office, and Mail Services. For specific guidance about spaces on campus, see our Spaces on Campus information.

    How are you going to make sure that people on campus maintain social distance and wear appropriate face coverings?

    We hold all students accountable to the code of conduct. Those who are not fully vaccinated will continue to be responsible for wearing masks and observing distance, in accordance with state and CDC guidance. Additionally, all members of the Pace Community will continue to have the option of wearing a mask for their own safety and comfort.

    Security has a supply of disposable face coverings for use if someone does not have their reusable, cloth face covering readily available.

    Will the community be notified if there are positive COVID-19 cases on campus?
    Pace's Coronavirus Coordination Officer will help facilitate the information and notification if we have a positive test of someone from our community. If or when a positive case is identified, students, faculty, and staff who may have been exposed will be contacted directly by the University. We also encourage you to regularly check Pace's COVID-19 dashboard, which reports data for our campus communities.

    What will happen if there is another widespread outbreak in the area?
    If there is a major outbreak in the region and we need to go back to remote learning, we are ready to do so. In fact, we were required by New York State to file a plan on how we would make that change if necessary. The good news is that over the past five months New York has succeeded in mitigating the spread of the virus, and we’ve learned how to successfully teach, learn, and work remotely.

    Who sees our Pace Safe self-assessment responses?
    You will be asked to show the “You’re Approved to Come In” message from your Pace Safe self-assessment questionnaire to Security upon entering any Pace building. The data will also be recorded and reviewed by Pace’s Coronavirus Coordination Officer and University Health Care. If you are not approved after taking your daily self-assessment, you must not come to campus, or remain in your residence hall room.

    Is there an alternative method for completing the daily questionnaire if I don’t have a smartphone?
    If you do not have a smartphone and are unable to use the PaceSafe app, please access our web-based daily health questionnaire.

    Do I have to wear a face covering?
    Those who are not fully vaccinated will continue to be responsible for wearing masks and observing distance, in accordance with state and CDC guidance. We strongly recommend that all members of our community—regardless of their vaccination status—wear face coverings  indoors and where social distancing is difficult. Face coverings will be required for all individuals on the Pace shuttle and in the University Health Care clinics. Learn more about Pace’s face covering requirements.

    Am I allowed to wear a face shield instead of a face covering?
    No. A face shield is primarily used for eye protection for the person wearing it. At this time, it is not known what level of protection a face shield provides to people nearby from the spray of respiratory droplets from the wearer. There is currently not enough evidence to support the effectiveness of face shields for source control. Therefore, the CDC does not currently recommend use of face shields as a substitute for face coverings.

    If I come to campus or enter a common area without a face covering, will I be forced to leave?
    Pace’s Office of Safety and Security will have disposable face coverings available for use should you find yourself without one. Face coverings will be required for all individuals on the Pace shuttle and in the University Health Care clinics. Read more about Pace’s face covering requirements.

    If someone in the Pace Community tests positive for COVID-19, how will we be notified and what does that mean for us?
    The Coronavirus Coordination Officer will be responsible for coordinating the appropriate response.

    • An individual testing positive is required to isolate for at least 10 days. The vaccination and symptom status of those exposed in a classroom or group setting would drive the response. Those that are either experiencing symptoms or not fully vaccinated will need to quarantine.
    • Close contacts would be notified by contact tracers and given directions for quarantining. Close contacts are those who have been less than 6 feet from an infected individual for a prolonged period of time (e.g., in a classroom) or had direct contact with infectious secretions (e.g. coughed or sneezed on). Close contacts are required to quarantine for 10 days following an exposure. Close contacts that are fully vaccinated do not need to quarantine unless they develop symptoms.

    What do I need to know about contact tracing at Pace?
    We’re all in this together. Tracing exposure to COVID-19 is crucial to maintaining Our Safe Pace. If you have been identified as a contact, you will get a call from NYS Contact Tracing at (518) 387-9993 or our internal contact tracing resources. Check out our information about contact tracing (PDF) and what it means to you as a member of the Pace Community.

    How do we make sure we are safe in elevators?
    We are limiting capacity on all elevators. All occupants must wear face coverings. You should use a pen or piece of clothing rather than your finger to press the buttons. Because elevator space is limited, please allow yourself extra time when moving between classes and meetings.

  • What does Good Faith Proof of Appointment mean?
    If you are coming to Pace from a location that does not have an FDA or WHO approved vaccine, you must submit a request for extension form (PDF) and proof that you have scheduled your vaccine appointment. We strongly recommend that you make an appointment to be vaccinated as soon as you arrive. You can schedule your appointment using the State of New York COVID-19 Vaccine website. Save a copy of your appointment confirmation and upload your vaccine appointment confirmation when submitting the request for extension form. Use one of Pace’s campus addresses when booking your appointment:

    • One Pace Plaza, New York, NY 10038
    • 861 Bedford Road, Pleasantville, NY 10570
    • 78 North Broadway, White Plains, NY 10603

    What should I do if I’m fully vaccinated but don’t have proof?
    A record of vaccination needs to be reviewed and approved before coming to campus. If you lose your vaccine card, reach out to your provider that administered the vaccine for a record. If that's not an option, the CDC recommends contacting your state health department's immunization information system; your information should be listed on that registry from when you got vaccinated.

    Do I have to pay for my vaccine?
    The federal government is providing vaccines free of charge to all people living in the United States, regardless of their immigration or health insurance status. Providers may request your health insurance information to bill your health plan for administrative costs. You will not be required to pay out of pocket.

    I am vaccinated, but my vaccine is not authorized by the FDA or WHO. Can I get another vaccine when I arrive? Are there any health concerns with receiving the vaccine again?
    If you arrive in the United States without being fully vaccinated with an FDA- or WHO-approved vaccine (all doses of the vaccine, plus two weeks from the last dose), you will need to get the first dose of your vaccine before coming onto campus. Until you are fully immunized with an approved vaccine, you will have to participate in regular surveillance testing at Pace and wear an approved face covering. The COVID-19 vaccine will be available at a local vaccine distribution site, and there are no known safety issues at this time with receiving an FDA-authorized vaccine after receiving one that has not yet been authorized. Specific circumstances should be discussed with your healthcare provider.

    I won’t be able to receive my full immunization (all doses of an approved vaccine, plus two weeks from the last dose) before I plan to return to campus. Can I get vaccinated when I arrive? Do I have to quarantine?
    A record of vaccine or an approved religious/medical exemption is required for all students, staff, and faculty accessing campus. These forms must be submitted and approved through University Health Care's confidential Patient Portal prior to arrival. The approval process takes 7 business days and you will not be able to come on campus until you are approved.

    If you will be unable to return to campus fully vaccinated or cleared for an exemption, you must submit a request for an extension (PDF) and complete your vaccination as soon as possible. To be eligible for an extension, you must submit proof, your CDC immunization card, front and back, that you have received the first dose of a two-dose vaccine series. The deadline to complete your vaccination and submit your verification is October 22, 2021. Until you are fully vaccinated, you will have to participate in weekly surveillance testing and wear an approved face covering mask. If you are a close contact of someone who tested positive for COVID-19, you will have to quarantine.

    Remember, individuals without medical clearance (verified vaccination) or an extension or exemption documented in the Patient Portal will not be allowed to access campus. Please note: The approval process takes up to seven business days from when you upload your documentation onto the Patient Portal. That means, for example, if you plan to return to Pace and access campus on September 1, you will need to get your first shot and upload your request for an extension at least seven days prior.

    I have concerns about how Pace is approaching the fall semester. Who can I speak with?
    Your concerns are important, and you can contact University Health Care, as well as the Office of Student Accounts, Residential Life, and the Office of International Students and Scholars.

    Will there be some sort of response team in place as this virus spreads?
    Yes, a plan has been established with health and safety protocols as well as mechanisms for detection and containment of COVID-19 cases.

    If I had my first COVID-19 shot and will not have the second until after the deadline, what is the process?
    You should apply for an extension (PDF) as soon as possible.

    Remember, individuals without medical clearance (verified vaccination) or an extension or exemption documented in the Patient Portal will not be allowed to access campus.

    Is Pace prepared to stay ahead of the Delta variant like it was with the original COVID-19 virus?
    Pace leadership and the COVID-19 Taskforce are monitoring the situation with the Delta variant very closely, and the health and safety of our students, faculty, and staff is our primary priority. Being fully vaccinated remains the strongest protection against COVID-19, however individuals should protect their own health by following the most current CDC and New York State guidance. The University continues to follow the guidance of New York State, as informed by the CDC.

    Is Pace as prepared as other colleges and universities?
    Pace’s response to COVID-19 was recognized nationally, with College Magazine ranking Pace fourth in the nation in its response to COVID-19. Every University is preparing for fall 2021; Pace is developing contingencies based on evolving dynamics and CDC guidance to shape our guidelines for the fall.

    Does Pace have a plan in place in case the Delta variant gets worse?
    Yes. We are monitoring case rates in our area and ready to modify our operations if necessary. That could include additional health and safety measures and additional regular mandatory testing.

    Who can we speak with specifically, other than the Office of Student Accounts on our concerns on how Pace is approaching this fall semester?
    Associate Provost for Student Success Hillary Knepper, PhD, can be reached at (914) 422-4484 or via email.

    If I had my first COVID-19 vaccine shot but will not have the second until after the deadline, what is the process?
    You can get an extension, but must do so as soon as possible. The “Good Faith Form” will be available on August 4, 2021.

    Can the University guarantee us that our information submitted to Medicat is protected?
    Yes. Medicat and University Health Care must comply with all federal HIPPA and FERPA privacy laws.

    Do I need to quarantine when I arrive at Pace?
    If you arrive on campus fully vaccinated (two weeks after your final dose of an FDA- or WHO-approved vaccine), you do not need to quarantine. If you are not fully vaccinated when you arrive, you should follow the latest CDC guidelines.

  • Who is analyzing the tests?
    The Broad Institute offers a suite of COVID-19 surveillance (detection) testing and related services to partnering institutions, including colleges and universities, in support of a COVID-19 prevention strategy. The Broad Institute has performed more than nine million COVID PCR tests since March 25, 2020.

    How many tests will Pace do per week?
    Any individual exempted from the COVID-19 vaccine for religious or medical reasons will need to participate in weekly community testing. Vaccinated individuals are not required to participate in the weekly testing, but may choose to participate. Any symptomatic individual consult their healthcare provider regardless of their vaccination status. If there is a breakthrough event on campus, the testing population and frequency may be altered.

    What kind of test will be done and what happens during the test?
    This is a self-administered, unobserved anterior nasal swab test. You'll pick up your test kit from a designated location, complete it on the same day of submission, and then return it at a designated drop-off location. Each test kit includes one collection tube, one individually wrapped anterior nasal swab, and detailed instructions on how to self-swab. You will be instructed to self-swab according to the detailed instructions brochure contained in the kit and return the completed test to the drop off site within the same day of testing. Please note that these are the lower nasal swabs.

    What is the rate of false positives?
    Due to the nature of the testing procedure, there is close to a 0% false positive rate.

    Is weekly testing enough?
    We believe this new testing protocol, in combination with ongoing use of the PaceSafe app and the various measures taken to reduce density and increase adherence to safety measures on our campuses, will allow us to move quickly and responsibly to protect our campus and keep people safe. If positive cases are identified on a specific campus, that may trigger additional testing.

    Why is this type of testing being conducted?
    In regularly testing all vaccine exempted members of our community, we can identify people who have COVID-19, but do not have symptoms. In identifying those people, we are able to advise them to isolate so they do not expose others to the virus. Additionally, the Department of Health can trace their contacts and advise them to quarantine, so that if they contract the virus, they are not further exposing others. This is proven to be the most effective way to stop the spread of the virus within a community.

    What happens if someone tests positive for COVID-19?
    Once we identify people who have COVID-19 they will isolate for 10 days to avoid spreading the virus to anyone else. Once a positive case is identified, we will also be notifying the Department of Health so that we can help their contact tracers identify any contacts of the person with COVID-19. Those contacts will be called by the University Health Care (UHC) staff, Residential Life staff (for residential students), and the contact tracers from either Westchester County, New York City, or your resident county’s Department of Health to notify you to quarantine for 10 days. After day 10 of isolation, individuals must continue monitoring for symptoms through day 14. If during those four days any symptoms develop, they should immediately self-isolate and contact University Health Care.

    How will I be notified about testing and results of the test?
    You will receive an email to your Pace email account and a reminder leading up to testing days. Once you submit your completed test at the testing hub, you will be registered for CareEvolve, our testing partner’s system for result delivery. After you are registered, you will receive an email in your Pace email account with a registration code and prompts to register for access to view your lab results.

    If someone in my class tests positive, do all of us have to quarantine?
    The Coronavirus Coordination Support Team will be responsible for coordinating the appropriate response. An individual testing positive is required to isolate for at least 10 days. All those who had been in the on-campus classroom would be considered contacts and would be contacted by contact tracers and given directions for quarantining for 10 days and continued monitoring for symptoms if not fully vaccinated. Fully vaccinated contacts need to monitor their symptoms and do not need to quarantine unless they become symptomatic. Should a vaccinated or unvaccinated contact become symptomatic, they should contact University Healthcare immediately. The instructor, if needed, would be able to transition class to remote for that period or rely on a peer instructor to cover their courses. All other close contacts would also be required to quarantine for 10 days following an exposure and monitor for symptoms.

    If a colleague who works on my floor or in my building tests positive, will I be notified?
    If you were a close contact of a positive case, you will be contacted by a member of the contact tracing team.

    What if the drop-off times for testing conflicts with my schedule or I wasn’t planning on coming to campus that day?
    While we would like this to be convenient for everyone, there may be an occasion that you may not have been scheduled to be on campus. We ask that you consider the greater good of our community. This is a community effort to care for each other so we all stay well.

    How long will it take to receive test results and how will I receive those results?
    You will typically be able to access your test results within 24-36 hours. Once you submit your completed test, you will be registered for CareEvolve, our testing partner’s system for result delivery. After you are registered, you will receive an email in your Pace email account with a registration code and prompts to register for access to view your lab results.

    If I was recently screened for COVID-19, will a negative test result allow me to skip out of random weekly testing?
    No, you can’t skip the community testing. Due to the nature of the virus, you may have contracted it since a previous negative test. The more testing and contact tracing we do, the more likely we keep the virus from spreading and we all can stay on campus to enjoy our semester and year together with our Pace Community.

    What if I was tested last week and I get emailed again for testing, do I have to go?
    Yes, you still need to go get another test. Regular testing is one of the best ways to keep the virus from spreading.

    What about genetic testing...Will my personal genetic information be analyzed or filed through the test?
    No. Test samples are only analyzed for COVID-19 and then disposed of.

    Who at the University knows the results of my test?
    Test results are provided to you, the local Department of Health, and University Health Care. To protect your private health information, never email or text message health care results or references to them. For your protection, this type of information should only be sent through University Health Care’s secure patient portal. When uploading information to the secure patient portal, please be sure to include your full name and date of birth.

    Is test result information confidential?
    The results are confidential. If contact tracing needs to be done, your name and information will not be disclosed and will only be shared with the Department of Health. To protect your private health information, never email or text message health care results or references to them. For your protection, this type of information should only be sent through University Health Care’s secure patient portal. When uploading information to the secure patient portal, please be sure to include your full name and date of birth.

    When should I NOT get tested?
    You should not participate in community testing if you have tested positive for COVID-19 in the past 90 days or are experiencing COVID-19 symptoms. These include, but are not limited to, coughing, fever, sensory loss of taste or smell, shortness of breath, headaches and/or sore throat. Instead, schedule a telemedicine appointment to be evaluated by a provider and then tested in the University Healthcare clinic. If you have tested positive in the last 90 days and have completed your isolation as directed by the Department of Health, you may still test positive while no longer infectious. To exclude yourself from the testing pool, upload your positive result to University Health Care’s secure patient portal. Individuals with positive results older than 90 days will still need to participate in testing.

    I have questions about testing and lab results. Who should I reach out to?
    Please note that questions regarding Pace’s community testing program may be sent to the Coronavirus Coordination Support Team, however private health information and lab results or communications MUST only be uploaded to the secure University Health Care's Patient Portal. Make sure to include your full name and date of birth. Private health information should NOT be sent through email or text messaging. This requirement is for your protection and any emails with private health information or lab results or communications will be deleted.

    I haven’t received any notification about being required to participate in community testing, but I still want to be tested. Can I?
    Yes. All community members can participate in the weekly testing program.

  • What is the difference between quarantine and isolation?
    According to the Centers for Disease Control and Prevention, quarantine keeps someone who might have been exposed to the virus away from others and isolation separates people who are infected with the virus away from people who are not infected. Students arriving at Pace from certain international locations designated by the CDC will be required to quarantine. Any student who displays symptoms or receives a positive diagnosis will be required to isolate.

    What will happen if a residential student tests positive for COVID-19, or is exhibiting symptoms?
    Unfortunately, there will likely be COVID-19 cases at Pace during the course of the year. In such cases, that student and their “family unit” will be required to isolate for a period of time (to be determined by public health authorities). For students who test positive, that student will be required to isolate, by themselves, in an isolation room (again, for a length of time determined by public health authorities).

    While the entire community will work to reduce the possibility of this occurring, every member of the community must accept their responsibility for taking both quarantine and isolation seriously if it is determined that they must take such action.

    If a residential student must isolate, how will they access food and health care?

    • Residential Life has set aside isolation rooms in the residence halls. (Students in single rooms with a private single-use bathroom may isolate in their own room.) Students who are suspected or confirmed to have COVID-19 will be able to isolate for 10 days in one of these spaces. Pace will deliver meals and provide a support structure to check on the student and assist them as needed during their period of isolation.
    • If any student with roommates is exposed to a known case of COVID-19 all residents of that room will be required to quarantine together. Pace will deliver meals and provide a support structure to check on the students and assist them as needed during their period of quarantine.
    • Any student who is experiencing COVID-19 symptoms will need to be placed in an isolation room. Again, Pace will deliver meals and provide a support structure to check on the students and assist them as needed during their period of isolation.

    What should I know about how to properly quarantine or self-isolate?
    If you become ill or are exposed to someone who is ill, please see our guide to quarantining and isolation (PDF).

    Quarantining and isolating on campus during the school year

    I’m in quarantine or isolation, but my room needs some repairs. What do I do?

    • Any repairs or issues within student rooms under quarantine and isolation can be reported using the online work order system. Access to this system requires a Pace internet connection and a Pace log-in.
    • Facilities staff will complete the work order in full PPE for rooms with a positive case or direct contacts of a positive case.

    I’m in quarantine or isolation, so what do I do about work?
    New York State requires employers with more than 100 staff members (like Pace) to provide pay to employees (including student workers) who cannot work due to a department of health quarantine. This includes part time student staff and college work study. If you have a campus job that cannot be done remotely, you will be paid for the regular work schedule you normally work. If you have a job that can be done remotely, but you don’t feel well enough to do the work, you will also be paid. If you work off campus, you should reach out to your supervisor to ask them about the benefits they provide for employees under a department of health quarantine which prevents you from going to work. If you need any help navigating that, Pace’s Human Resources team is willing to help support you. You can contact them by email employeerelations@pace.edu.

    I tested positive, so am in isolation, but feel fine. How long do I have to be in isolation?
    Individuals who isolate due to testing positive must do so for 10 days from the test date and until symptoms subside and they haven’t had a fever in 24 hours without taking fever-reducing medications.

    What do I do about missing my in-person class?
    Students should reach out to their academic advisor and faculty members to let them know they are in quarantine or isolation. Students are encouraged to update their faculty members and academic advisor on their situation should they need any flexibility with assignments and coursework due to limited access to resources, technology challenges, and/or health complications.

  • How will courses be delivered?
    For the Fall 2021 semester, courses will be offered in one of four instructional modalities:

    • Fully on-campus: A course with only traditional in-person, on-campus class meetings.
    • HyFlex: A hybrid course delivered simultaneously in-person and remotely, so that students have the flexibility to choose either format for any class meeting, subject to classroom capacity restrictions.
    • Web-assisted: A course with some in-person, on-campus class meetings and some online elements.
    • Fully online: A course delivered fully remotely. It may be a synchronous course, in which students and faculty will meet live online on a set schedule, or it may be an asynchronous course, in which all coursework is available online and can be accessed at any time. Some fully online courses may have synchronous and asynchronous components.

    When will I know the modalities of my courses?
    Updated class schedules, complete with teaching modalities (e.g. fully on campus, fully online, web-assisted, or HyFlex), will be available on Schedule Explorer after August 1. It is important for you to carefully review your class schedule. If you have any questions about your course schedule, please contact your academic advisor for guidance. After the start of the fall semester, you will be able to take advantage of the traditional Add/Drop period.

    What if I can’t return to campus for in-person classes?
    Programs will make courses accessible—to the extent possible—via asynchronous or hybrid learning opportunities.

    How will performance or lab courses be conducted?
    Fieldwork, clinical experiences, internships, and other experiential learning are important elements of our academic fabric. The University’s approach to these experiences is guided by public health guidelines, accreditation requirements, and academic disciplinary norms. Instructors will determine how to best run their courses, with day-to-day and week-to-week schedules and operations.

    Can students choose to take all of their courses remotely?
    Some courses benefit from hands-on work. For courses that can be taught remotely, class meetings could be synchronous (all students meeting online at the same time to participate in conversations) or asynchronous (with course materials available for students to view on their own time). Students should always check with their instructor about whether synchronous participation is an important feature of the course.

    Will students be allowed to adjust their schedules for more or fewer on-campus classes?
    Once you receive information about your course schedule and teaching modalities, you should contact your academic advisor for guidance on adjusting your schedule.

    I have already registered for classes. Have there been changes made to my schedule?
    Maybe. Be sure to check Schedule Explorer after August 1 to confirm the schedule and modality of your fall classes.

    How can I find out how my courses are now being taught?
    The confirmed modality for each course will be available on Schedule Explorer.

    If my class is a HyFlex model, which blends on-site learning with online, how will I know when we meet on campus?
    The class instructor will include all details regarding on-campus meeting dates on your syllabus.

    If I need to make changes to my schedule, how do I proceed?
    New students should reach out to the advisors in their intended school of study (contact information below) for support in making any needed changes. Continuing students who have previously registered or made add/drop changes on their own can continue doing so through the student portal. If you need help, contact your academic advisor for support. Advisors are available by email, phone, and Zoom.

    Who is my academic advisor?
    Continuing students who have previously worked with an academic advisor should reach out to that individual. If you do not recall who your advisor is, you can consult Degree Works in MyPace Portal or check My Success Network by logging into your OnTrack account. You can also email whoismyadvisor@pace.edu to request assistance in confirming your advisor.

    New students receive advisement information during their summer Orientation sessions, including professional advisors in each school and the First-Year Experience and Transfer Experience teams. You may already have received contact information for your first-year academic advisor. If not, contact information for each school is provided below.

    Will most graduate-level courses be held online?
    Programs will make courses accessible—to the extent possible—via asynchronous or hybrid learning opportunities. However, some programs benefit from in-person learning. We will do our best to accommodate our students.

    Can I defer graduate acceptance?
    It depends on the program. For many programs, yes. However, some graduate programs may be more difficult to defer due to the nature of the programs. For guidance, please contact the Office of Graduate Admissions at graduateadmission@pace.edu.

    What are the deferral policies for transfer, undergraduate, and graduate students?
    Undergraduate and graduate students can defer admission for one semester or one year. Undergraduate students who enroll in another college or university and complete a full year at another college will have to apply for transfer admission. If undergraduate students attend another institution for only one semester, they will not need to reapply. For guidance about deferment, please contact the Office of Undergraduate Admission at undergradadmission@pace.edu.

  • What will life on campus be like?
    All of our lounges, study spaces, fitness centers, meeting and event spaces will be open and available for student use. Students will be able to interact, socialize and be part of the vibrant community that has existed on campus.

    Is there a place on campus where I can use a computer?
    Yes. To help maintain computer accessibility for student use, Information Technology Services (ITS) has temporarily relocated some lab computers (Windows PCs) to other areas around campus, where they will continue to be available to students for completing coursework using licensed lab software. See the list of Campus Locations for Satellite ITS Lab Computers.

    Will there be events? And can clubs and organizations meet?
    We know that involvement in campus life is a vital aspect to your college experience, and there will be a variety of programs and events this fall. The Centers for Student Engagement in NYC and Pleasantville are working to provide opportunities for student engagement. Our student organizations will be meeting and planning events as well.

    Will there be sporting events and will the gyms be open?
    Pace University Athletics plans to resume a full schedule of competition for all sports beginning with the Fall 2021 season, while preparing protocols focused on the health, safety, and well-being of our student-athletes, coaches, and staff. Pace will continue to monitor the evolving conditions and follow local, state, CDC, and NCAA guidance that may require adaptations as needed. The Goldstein Fitness Center on our Pleasantville Campus and the fitness centers on the NYC Campus will be open to Pace students, faculty, and staff beginning September 1.

    How do I receive my ID card?

    • All new incoming students will be required to electronically upload photos prior to arriving on Pace’s campuses.

      • Incoming first-year residential students will receive their new ID card directly from Residential Life staff during move-in.

      • Incoming first-year commuter students should reach out to Auxiliary Services at auxiliaryservices@pace.edu after receiving both a submitted and approved ID photo email to schedule a time to pick up your ID card.

    • If you are a returning student who will be living on campus this semester and have lost your ID card, please email Auxiliary Services at auxiliaryservices@pace.edu to request a replacement. When you move into your residence hall, you will receive your new ID card directly from Residential Life staff.

    • Returning commuter students who have lost their ID cards should email Auxiliary Services at auxiliaryservices@pace.edu to request a replacement and schedule a time to pick up their new ID card.

    For additional information and contacts, please visit the Pace OneCard webpage.

    If I work or live on campus, how do I receive my mail?
    Mail Services has restored its hours of operation and method of mail and package delivery. Please go to the Mail Services website for information on mail distribution and retrieval.

  • When will I be able to move in?
    In addition to completing your online requirements, you will have the ability to select your own move-in appointment through MyHousing. Formal instructions on how to select your time slot will be included in a communication from Residential Life and Housing going out in late July. Move-in appointments will be for three-hour time slots, available on a first-come, first-served basis. We plan to move about 45 students into each residence hall per day. (In previous years, we generally moved in about 300 students per hall per day over Labor Day weekend.) If you require a specific time slot that is not available when you attempt to schedule a move-in time, you should contact Residential Life and Housing Office to help solve the problem, but we ask that you remain flexible during the move-in process. Honors College students will be asked to sign up for move-in through the same process as we make available to all students.

    • Selecting a Move-In Appointment for Fall 2021: Beginning August 1, students who have completed BOTH the Housing Agreement and the Pre-Arrival Form will be able to select a move-in appointment. Students MUST select a Move-In Appointment in order to move into the residence halls.
    • Our primary move-in day(s) for new students in will be:
      • NYC Campus: September 1 and 2
      • Westchester Campus: September 2
      • While a limited number of move-in appointments will be available starting August 30 for those who must move-in early, dining services will not open on the NYC Campus until the evening of September 1 and the evening of September 2 in Westchester. Starting on those dates, dining services will provide limited options, with options increasing until fully operational on September 5.
      • If you must make travel plans now (particularly if purchasing airline tickets), we urge you to please plan to arrive September 1 or after.

    Can I bring someone to help me to move in?
    While we will have some volunteers available to assist with move-in, due to continuing social distancing requirements, there may be limits to our usual group of Welcome Wagon student volunteers who assist arriving students in unpacking their things and moving them into the residence halls. Students may bring no more than two people to help them move in, and those helpers must leave the residence halls by the end of their assigned time slot window. These people helping with move-in will be the only exception we allow to our guest policy, and no helpers will be permitted to stay overnight in the residence halls. All helpers will be required to adhere to all established face covering and social distancing requirements.

    How will you maintain social distance in the residence halls?
    There will be posted limits to how many students will be permitted in public spaces (e.g., lounges, study rooms, laundry, kitchens).

    What will happen if a residential student tests positive for COVID-19, or are exhibiting symptoms?
    Unfortunately, there will likely be COVID-19 cases at Pace during the course of the year. In such cases, that student and their room or suitemates/housemates will be required to isolate for a period of time (to be determined by public health authorities). For students who test positive, that student will be required to isolate, by themselves, in an isolation room (again, for a length of time determined by public health authorities).

    While the entire community will work to reduce the possibility of this occurring, every member of the community must accept their responsibility for taking both quarantine and isolation seriously if it is determined that they must take such action.

    If a residential student must isolate, how will they access food and health care?

    • Residential Life has set aside isolation rooms in the residence halls. (Students in single rooms with a private single-use bathroom may isolate themselves in their own room.) Students who are suspected or confirmed to have COVID-19 will be able to isolate for 10 days in one of these spaces. Pace will deliver meals and provide a support structure to check on the student and assist them as needed during their period of isolation.
    • If any student with roommates is exposed to a known case of COVID-19 all residents of that room will be required to quarantine together. Pace will deliver meals and provide a support structure to check on the students and assist them as needed during their period of quarantine.
    • Any student who is experiencing COVID-19 symptoms will need to be placed in an isolation room. Again, Pace will deliver meals and provide a support structure to check on the students and assist them as needed during their period of isolation.

    Are guests permitted?
    As we begin the fall semester, only members of the Pace Community will be permitted in the residence halls or in any student's residence hall room. This means that only Pace students will be permitted to visit one another’s rooms and outside guests will not be permitted in the residence halls. The University will continue to monitor the COVID-19 situation, and if circumstances allow, we may be able to reinstate guest privileges in phases.

    Are residential students allowed to have an off-campus job?
    Yes, students are permitted to have off-campus jobs, clinical placements, and internships.

    Are students allowed to leave their residence hall rooms?
    Yes, of course. Students are allowed to come and go from their private room (or suite/house) in their residence hall as they please. There is no curfew for any residential students.

    Will you offer winter housing? If so, when will winter housing information be made available?
    Winter housing applications will be available in November. All students living on campus for the fall will be eligible to apply for winter break housing, which requires a separate application and additional housing fee.

    Are residential students able to receive deliveries like groceries or take-out food?
    Yes.

    Will there be a housing fee adjustment if the University is forced to move to remote learning?
    Yes. In the event that the University is forced to close the residence halls for any reason, housing fees will be adjusted by a schedule that accounts for how long the halls were open. The complete Termination of Housing Agreement by the University policy can be found in the Housing Agreement, which is available to resident students in their MyHousing portal.

    What cleaning protocols will be in place in the residence halls?
    Please see our section on health and sanitization for Pace campuses. Within the residence halls, common areas such as lounges, kitchenettes, laundry areas, communal bathroom facilities, etc., will be cleaned and sanitized by Pace’s Facilities team. Residential students are responsible for the cleaning and sanitization of their personal spaces, including bathrooms.

  • What are the vaccination requirements for international students?
    Effective August 16, COVID-19 vaccinations are required for everyone coming to a Pace campus (faculty, staff, and students), except those with approved medical or religious exemption. Vaccine records must be uploaded to the confidential Patient Portal by August 1. If you are a new, unvaccinated student not arriving in the US until after August 9, Pace will make accommodations as needed and will support you in getting vaccinated once you arrive in the US. Please email intlnyc@pace.edu and let us know your arrival date in the US and when you plan to get vaccinated after arrival.

    I’m not vaccinated yet. When should I schedule my vaccine appointment(s)?
    To meet the deadline, your first shot needs to be by July 3 for Moderna, July 10 for Pfizer, or July 31 for Johnson & Johnson. It’s OK if you have the needed dosage(s) August 1, even if the two weeks till full vaccination haven’t elapsed. If you are in your home country and have access to a WHO approved vaccine, please make an appointment to get vaccinated that will allow you to upload your vaccine record by August 1.

    I’m an international student and the vaccines available to me are not authorized for emergency use by the US Food and Drug Administration. Will a vaccine from my country be acceptable?
    If you are an international student, you will be able to upload your record of receiving any World Health Organization-approved vaccine (e.g., AstraZeneca, Sinovac). We will accept vaccines still pending WHO approval (e.g., Sputnik, CoviVac, EpiVacCorona), if they are approved prior to the start of the Fall 2021 semester.

    I don’t think I will have the opportunity to be vaccinated before traveling to the US. What are my options?
    We understand that international students may not have the opportunity to get vaccinated before arriving in the US. If you are unable to get vaccinated before arriving, we strongly recommend that you make an appointment to be vaccinated as soon as you arrive. You can do this by going to the State of NY COVID Vaccine Website. Use one of Pace’s campus addresses when booking your appointment:

    One Pace Plaza
    New York, NY 10038

    861 Bedford Road
    Pleasantville, NY 10570

    78 North Broadway,
    White Plains, NY 10603

    If I arrive in the US unvaccinated and I’m not fully vaccinated by the time classes start, will I be able to attend classes in-person? If not, will online options be made available to me?
    Yes. If you are in the process of obtaining a vaccination you will be allowed to come to campus and attend in-person classes. You will also be required to adhere to the established protocols for unvaccinated individuals, meaning you will be required to wear your face covering and participate in community testing until such time you are fully vaccinated.

    Will international students be required to quarantine after arriving in the US?
    Pace is not requiring you to quarantine, as long as you are vaccinated and have uploaded the appropriate documentation to our confidential Patient Portal. However, guidance and requirements can change. Check the CDC website for more information.

    As an international student, do I need to provide a COVID-19 PCR test to Pace before arriving on campus?
    All international travelers are required to take a COVID-19 PCR test before traveling to the US. If you are not fully vaccinated, Pace will administer a COVID-19 rapid test when you arrive.

    US Consular Services are currently suspended in my home country. Can I apply for an F-1 visa from a near-by country, other than my home country?
    Yes, because of COVID-19, F-1 visa applicants are able now to interview at any operating post in the world.

    The US Consulate in my home country has resumed their services but the visa appointments are very limited and there is a long-waiting time. Can I apply for an F-1 visa from a near-by country, other than my home country?
    Yes, because of COVID-19, F-1 visa applicants are able now to interview at any operating post in the world. Additional information about visas can be found here.

    Can I request to expedite my visa appointment?
    Yes, you may request an expedited visa appointment. Student visas are a priority for consular services.

    Due to it being very hard to get a visa date in my country, is it possible to come to campus in October instead of September?
    You must be in the United States by September 29. If you are not able to arrive by the first day of class, please email intlnyc@pace.edu to let us know and we will notify your academic advisor

    Is there a timeline for the US Consular Services abroad to resume visa services?
    There are many countries where visa services have been resumed. Please frequently check the US Embassy or Consulate’s website for information regarding operating status and which services are currently being offered.

    Are there still travel restrictions? Will travel bans be lifted by the time I am planning to arrive on campus, i.e. mid-August?
    Coronavirus Travel Bans by Presidential Proclamation are still in effect. However, travel restrictions are lifted for International Student F-1 visa holders intending to return to the US for the Fall 2021 semester.

    Effective August 1, 2021 travel restrictions will be officially lifted for students who were previously restricted from travel to the U.S. under COVID-19 Travel Bans under Presidential Proclamations 9984, 9992, and 10143 related to the spread of COVID-19. That said, students, F-1 visa holders, coming from China, Iran, Brazil, South Africa, the Schengen Area, United Kingdom, and Ireland are now eligible for the National Interest Exception (NIE) to COVID-19 restrictions. Student visa is under NIE category now which means you are considered an essential traveler effective August 1, 2021.

    New students, however, remain under a 30-day admission rule. As a new student, you are under NIE as well as continuing, BUT can enter the US no earlier than August 9 (30 days before fall semester begins.)

    Is the Student and Exchange Visitor Program (SEVP) COVID-19 temporary Policy Guidance still in effect? Does it provide flexibility in choosing class modalities?
    The Student and Exchange Visitor Program (SEVP) has extended the guidance originally issued in March 2020 (PDF) for the 2021–22 academic year. This guidance enables students to engage in distance learning in excess of regulatory limits due to the continuing public health concerns created by COVID-19.

    I am a continuing student; how does the extended SEVP Policy apply to me?
    Continuing students who are currently in the US or outside the US may take classes online required towards their full course of study in the Fall 2021 semester.

    I am a new student; how does the extended SEVP Policy apply to me?
    New students are prohibited from pursuing a full course of study that is 100 percent online. They must enroll in a program of study that includes in-person and online components beyond the limitations (more than one online class is temporary allowed).

    I am a transfer student for the Fall 2021 semester, and I am currently in the US. Can I choose online classes for the Fall 2021 semester? Will I remain in F-1 lawful status?
    New international students who are in the US (transferring from another SEVP-approved school) may take classes online towards their full course of study in the Fall 2021 semester, as long as you are a full-time student (undergraduate, at least 12 credits; graduate, at least 9 credits) for the duration of the semester.

    As a new student outside the US, can I choose online classes for the Fall 2021 semester and maintain F-1 status?
    New international students who are overseas may activate their SEVIS records only when they arrive in the US. This means you will be a Pace University student, but your F-1 status will begin only when you are able to cross the border. Pace can offer a selection of online coursework so that you can start your degree online either part-time or full-time. A full-time course load is not required while you are in your home country and are not maintaining status. You should discuss your class schedule with an academic advisor and let them know that you are staying overseas for the fall.

    As a continuing student outside the US, can I choose online classes for the Fall 2021 semester? Will I maintain F-1 status taking one remaining class online from overseas?
    Continuing students outside the US may take online classes (full-time load) and remain in status. However, you must discuss your class schedule with an academic advisor.

    I’ve been on a Leave of Absence and am resuming my studies for fall. Can I take classes online?
    By SEVIS definition, you are a new student. Your I-20 was issued for “initial” resumption of studies attendance. Therefore you are under SEVP rule for new students. If you come to the US to resume studies in the fall, your SEVIS record will be activated, and you will be required to enroll full-time in a combination of classes (in-person, hybrid, and online).

    I am a new student staying in my home country for fall due to travel restrictions. Does time spent outside the US during the COVID-19 emergency count toward the one-year employment eligibility clock for Curricular Practical Training (CPT)? Is my clock on?
    No, you will not accrue employment eligibility for practical training (CPT) since your SEVIS record will not be activated until after you arrive in the US, enroll full-time, and maintain F-1 status.

    I am a continuing student studying remotely. Will I lose my F-1 status staying in my home country for five or more months?
    No. As long as you continue your degree study full-time, the five-month physical presence clock is waived.

    This is my last semester of study and I have only one class left. I am staying overseas, unable to come back to campus at this time due to travel restrictions. Will I maintain F-1 status by taking one remaining class online from overseas?
    Yes. However, last semester students interested in applying for OPT but are in their home country need to come back before the semester ends in order to apply.

    I am a new student for the fall. My I-20 was issued already by Pace University. I have paid the SEVIS fee as well as the DS-160 visa application fee, BUT I am unable to come in-person for the fall due to travel restrictions and suspended visa services. Will I have to pay the fees again?
    If you have already been issued an I-20 form but are unable to come in-person for Fall 2021, we will defer your SEVIS record to the next semester. SEVIS fee is valid for one year. The DS-160 visa application fee is valid for one year as well.

    I am a PhD student and I have completed my degree requirements, but I am working on dissertation research. Can I continue remotely?
    Doctoral students who have completed coursework and are engaged in research, while registered for “maintaining matriculation,” remain active in SEVIS.

    If you defer me in SEVIS to the Spring 2022 semester, how will I get a new I-20 for the spring? Would my new I-20 have the same SEVIS ID number, so I can retain the I-901 SEVIS fee receipt?
    Yes. An updated I-20 with the same SEVIS ID number will be available for you via secure online channels. You will retain the same SEVIS ID number, even though you will receive an I-20 with an updated program start date

    Will you sign my updated I-20 electronically? Can I obtain a visa and travel to the US with a soft copy of I-20?
    Yes, due to COVID-19, designated school officials (DSOs) may electronically sign Forms I-20 and provide it to student email addresses listed in SEVIS or through other legitimate channels online. US Consular Services and US Customs and Border Protection (CBP) are accepting digital signatures and a soft copy of I-20 amid COVID-19.

    I have been in my country for a while taking classes online. Do I need a travel signature in order to come back and begin the Fall 2021 semester in-person?
    Travel signatures are valid for 12 months. If you need a travel signature, submit a request in ISS Connect.

    Where can I read more about F-1 status maintenance amid COVID-19?
    On April 26, 2021, SEVP republished its prior set of FAQ that temporary govern F-1 status.

    You can also refer to the original SEVP Policy guidance from March 13 (PDF).

    How can I schedule an appointment with an International Student Advisor?
    Pace’s Office for International Students and Scholars (ISS) advising appointments are available via Skype or Zoom. To schedule a virtual appointment, visit ISS Connect and select an advisor’s name to view appointment times.

    I have a question about my class schedule for the fall semester. Who should I ask?
    Questions about your class schedule should be addressed to your academic advisor.

    How can I pay my tuition bill from overseas?
    For any questions about tuition payment/installment plan, please contact studentaccounts@pace.edu.

  • Will on-campus dining be available?
    Yes. Beginning August 30, the dining cafés will be open and meal plan funds will be available for use. Everyone visiting a dining café on campus will be recommended to wear a face covering, including when picking up food for takeout; unvaccinated individuals will be required to wear a face covering in the dining halls Mobile ordering and pickup stations will remain available with the use of contactless payment where possible. For complete information regarding dining on campus, please visit the Campus Dining website.

    If I am required to quarantine or isolate on campus in a residence hall, how will I get meals?
    Meals will be provided to students who are required to quarantine or isolate.

    Why do I need to have a meal plan if I am learning online?
    If you are completely online and not on campus, we will waive the meal plan. Please use the Fall 2021 Commuter Meal Plan Waiver or contact Auxiliary Services at auxiliaryservices@pace.edu to request this after you have received the modalities for your courses.

  • How will you handle cleaning and sanitization on campus?
    Pace’s Facilities team will continue to maintain the cleanliness of the university campuses and follow state and CDC guidelines.

    • The Facilities team will clean all high-touch surfaces (i.e. doorknobs, faucets, railings, light switches, elevator buttons) at least twice a day.
    • In dining halls, sanitation of all station counters and common areas will be done every 30 minutes. (need to check with Chartwells to see if this is still the case)
    • Pace campus facilities will be cleaned and disinfected as appropriate daily by the Facilities team.
    • Classrooms, including desks and workstations, will be deep-cleaned by the Facilities team every evening.
    • While the Facilities team will be responsible for thorough cleaning, it is expected that all faculty and staff maintain clean work areas and wipe down any areas before and after use with cleaning supplies that are provided in each classroom or other work area.
    • The Facilities team will also adjust the mechanical infrastructure to increase fresh air flow, adding efficient filtration, utilizing UV-C technology to combat infectious particles, and controlling temperature and humidity.

    What steps are being taken to improve ventilation and air circulation in the classrooms and other indoor spaces?
    Fresh air will be circulated through our ventilation systems 10 times per hour, per guidelines from the American Society of Heating, Refrigerating and Air-Conditioning Engineers. Additional measures to improve the quality of the air in our buildings include, bipolar ionization, increased air filtration, and UV technology inside the duct work, particularly in cooling coils. We will also be increasing outside air utilization where possible, as well as doing an air purge to flush the system. Changing and upgrading of our air filters to MERV13 is currently underway.

    What cleaning protocols will be in place in the residence halls?
    Within the residence halls, common areas such as lounges, kitchenettes, laundry areas, communal bathroom facilities, etc., will be cleaned and sanitized by Pace’s Facilities team. Residential students are responsible for the cleaning and sanitization of their personal spaces, including bathrooms.

  • Who is eligible to receive the COVID-19 vaccine in New York State?
    Effective April 6, 2021, all adult New Yorkers—that’s everyone 16 and older—will be eligible to get vaccinated. (Only the Pfizer vaccine is approved for 16 and older; Moderna and Johnson & Johnson are approved for 18 and older.) Use New York State's eligibility tool to see if you are eligible to receive a COVID-19 vaccination and to schedule an appointment.

    According to New York State criteria, I am eligible to receive the COVID-19 vaccine. How do I do it and are vaccines available?
    Vaccines are available at pharmacies, hospitals, local health departments and Federally Qualified Health Centers statewide–please contact your provider of choice to schedule your vaccine appointment.

    Additionally, New York State runs vaccine distribution sites. To determine eligibility and schedule an appointment at one of these sites, use the Am I Eligible app. Remember: The Pfizer and Moderna vaccines require two doses for effectiveness. For these vaccines, second-dose appointment will be scheduled automatically at the time you receive your first vaccine dose. Johnson & Johnson's Janssen COVID-19 vaccine requires only one dose.

    There are a few steps to receiving your vaccination:

    Why should I get vaccinated?
    When you get vaccinated, you are helping to protect yourself and your family and friends. You are also helping to make your community safer. In clinical studies, both Pfizer and Moderna vaccines were more than 94% effective and Johnson & Johnson's Janssen COVID-19 vaccine was 66.3% effective in clinical trials at preventing laboratory-confirmed COVID-19 illness in people who had no evidence of prior infection 2 weeks after receiving the vaccine. Early evidence suggests that Johnson & Johnson's Janssen COVID-19 vaccine might provide protection against asymptomatic infection, which is when a person is infected by the virus that causes COVID-19 but does not get sick. CDC will continue to provide updates as we learn more about how well these vaccines work in real-world conditions. They were also shown to be safe and that you cannot get COVID-19 from them. Learn more about the available COVID-19 vaccines on the Centers for Disease Control and Prevention’s website.

    If I’m already vaccinated, do I still need to follow COVID-19 safety protocols?
    Yes! Even after you are vaccinated, you will still need to practice these important COVID-19 prevention steps: monitor for symptoms of COVID-19, stay home if you are sick, wash your hands, wear a face covering in required areas (shuttle busses, University Healthcare Clinic).

    I’ve already received the COVID-19 vaccine. How do I let Pace know?
    Once you have received the correct amount of doses of the vaccine (vaccine dosages vary by manufacturer), upload your vaccination status into the University Health Care’s confidential Patient Portal. View more information about vaccination records.

    Once I have the vaccine, will I still be selected for random COVID testing on campus?
    At this time, unvaccinated individuals will be required to participate in community testing. Vaccinated individuals have the option to participate as they wish unless conditions shift in positivity or variant proliferation that lead to an expansion of the mandatory testing pool.

  • Will the Pace Shuttle be running?
    Pace will continue to operate its campus shuttle with revised procedures. Shuttles will be equipped with protective barriers between driver and passengers and drivers and passengers will be required to wear face coverings at all times during transport. Pace will provide hand sanitizer and/or disinfectant wipes inside the shuttle and also install hand sanitizing stations at pick-up locations.

    If I ride my bike to campus, is there somewhere I can store it?
    Yes, additional bike racks were installed by One Pace Plaza. Additional bike storage with new bike racks will be added to the northwest corner of One Pace Plaza, in an area directly adjacent to the subway entrance at Frankfort Street. The gate in this area is being converted to a magnetic lock-controlled access point with a card reader. This area is also under full-time video surveillance.

    Are there any special parking offers near the New York City Campus?
    Pace has partnered with LAZ parking for special rates for faculty, staff, and students. Full information is available on the transportation website and you will need to show your Pace ID to receive the discount.