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Return to Campus

Frequently Asked Questions

Pace University is observing New York State’s public health guidelines. These guidelines are regularly changing, so please check back frequently for updated information.

If you have specific questions that are not answered in the following FAQ, please see our Contact List to determine the best Pace department to answer your question.


Health and Safety

Is it safe to return to campus?
We’re working to create a safe learning and living environment for our community. We know that New York State successfully drove down infection rates and has safely moved through four phases of re-opening over many weeks. Our Return to Campus plan takes into account best guidelines and policies from federal, state and local health officials. Hundreds of members of the Pace Community, including students, faculty, and staff, were involved in developing our Return to Campus plan, and we worked with other institutions across the state and our local health care partners to build the best plan for the safety of our community. Medical professionals in our College of Health Professions have signed off on our plan.

Will a COVID-19 test be required before returning to campus for the Spring 2021 semester?
When we return for the spring semester, all members of the Pace Community (including those who have not left the New York area) will be required to submit a negative COVID-19 test result in order to access campus. You must take a PCR test within seven days prior to your arrival on campus and submit your negative result to the University (Note: this guideline was updated on December 16). We will provide instructions for uploading your test results in the beginning of January. Low-cost or free testing is increasingly available at pharmacies and walk-in clinics, and by public health departments in some locations. Find a testing location near you.

For students, both residential and commuter, the University has developed guidelines for testing, quarantine, and monitoring. Please see our Testing and Monitoring guidelines for students.

What changes are being made to spaces on campus?
Classroom layouts have been altered to create six feet of social distance between each person, including the instructor, and classrooms are being outfitted with clear barriers to protect both students and instructors. Signage will be posted in all rooms noting maximum occupancy, which will not exceed 25 percent of normal occupancy. Common areas like hallways, elevators, stairwells, lounges, and offices will be outfitted with signage to assist people in socially distancing, and directional traffic flow will be established via one-way stairwells, hallways, in-room movement, and entrance/exits, where possible, with signage to provide clear direction. Additionally, air filters have been upgraded and UV lights added to HVAC systems, which have been adjusted to take in more fresh air. And partitions or barriers are being added to areas with face-to-face student services, like the Information Desk, Bursar’s Office, Registrar’s Office, Financial Aid Office, and Mail Services. For specific guidance about spaces on campus, see our Spaces on Campus information.

How are you going to make sure that people on campus maintain social distance and wear appropriate face coverings?
We hold all students accountable to the code of conduct. We understand that these social distancing behaviors are new, and that there will be a learning curve. Security has a supply of disposable face coverings for use if someone does not have their reusable, cloth face covering readily available. Individuals who refuse to wear a mask will be asked to leave the area. It’s up to every member of our community to be mindful and do their part in keeping Pace safe and healthy.

Will the community be notified if there are positive COVID-19 cases on campus?
Pace's Coronavirus Coordination Officer will help facilitate the information and notification if we have a positive test of someone from our community. If or when a positive case is identified, students, faculty, and staff who may have been exposed will be contacted directly by the University. We also encourage you to regularly check Pace's COVID-19 dashboard, which reports data for our campus communities.

What will happen if there is another widespread outbreak in the area?
If there is a major outbreak in the region and we need to go back to remote learning, we are ready to do so. In fact, we were required by New York State to file a plan on how we would make that change if necessary. The good news is that over the past five months New York has succeeded in mitigating the spread of the virus, and we’ve learned how to successfully teach, learn, and work remotely.

Who sees our Pace Safe self-assessment responses?
You will be asked to show the “You’re Approved to Come In” message from your Pace Safe self-assessment questionnaire to Security upon entering any Pace building. The data will also be recorded and reviewed by Pace’s Coronavirus Coordination Officer and University Health Care. If you are not approved after taking your daily self-assessment, you must not come to campus, or remain in your residence hall room.

Is there an alternative method for completing the daily questionnaire if I don’t have a smartphone?
If you do not have a smartphone and are unable to use the PaceSafe app, please access our web-based daily health questionnaire.

Do I have to wear a face covering?
Yes. Everyone on Pace’s campuses must wear a face covering, especially when in the presence of others and in public settings where other social distancing measures are difficult to maintain (e.g., common areas, meeting rooms, classrooms, etc.). The university will provide face coverings to all faculty, staff, and students. Learn more about Pace’s face covering requirements.

Am I allowed to wear a face shield instead of a face covering?
No. A face shield is primarily used for eye protection for the person wearing it. At this time, it is not known what level of protection a face shield provides to people nearby from the spray of respiratory droplets from the wearer. There is currently not enough evidence to support the effectiveness of face shields for source control. Therefore, the CDC does not currently recommend use of face shields as a substitute for face coverings.

If I come to campus or enter a common area without a face covering, will I be forced to leave?
Pace’s Office of Safety and Security will have disposable face coverings available for use should you find yourself without one. Read more about Pace’s face covering requirements.

If someone in the Pace Community tests positive for COVID-19, how will we be notified and what does that mean for us?
The Coronavirus Coordination Officer will be responsible for coordinating the appropriate response.

  • An individual testing positive is required to isolate for at least 14 days. An instructor would transition class to remote for that period or rely on a peer instructor to cover their courses.
  • Close contacts would be notified by contact tracers and given directions for quarantining. Close contacts are those who have been less than 6 feet from an infected individual for a prolonged period of time (e.g., in a classroom) or had direct contact with infectious secretions (e.g. coughed or sneezed on). Close contacts are required to quarantine for 14 days following an exposure.

What do I need to know about contact tracing at Pace?
We’re all in this together. Tracing exposure to COVID-19 is crucial to maintaining Our Safe Pace. If you have been identified as a contact, you will get a call from NYS Contact Tracing at (518) 387-9993. Check out our information about contact tracing (PDF) and what it means to you as a member of the Pace Community.

How do we make sure we are safe in elevators?
We are limiting capacity on all elevators. All occupants must wear face coverings. You should use a pen or piece of clothing rather than your finger to press the buttons. Because elevator space is limited, please allow yourself extra time when moving between classes and meetings.

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Weekly Testing

Who is analyzing the tests?
Cayuga Health System (CHS) offers a suite of COVID-19 surveillance (detection) testing and related services to partnering institutions, including New York colleges and universities, in support of a COVID-19 prevention strategy. CHS has performed more than 100,000 COVID PCR tests since March 14, 2020.

How many tests will Pace do per week?
Pace will test 100% of the residential student population every week. Pace will also test 25 percent of the commuter students, faculty, and staff who have visited campus in the previous week(s). Those selected as part of random community testing will be notified via email with information about selecting a time slot for testing on a specified day at a campus of your choice. Randomization will be done without identification of status (student, staff, or faculty), gender, race, or age.

Is weekly testing enough?
We believe this new testing protocol, in combination with ongoing use of the PaceSafe app and the various measures taken to reduce density and increase adherence to safety measures on our campuses, will allow us to move quickly and responsibly to protect our campus and keep people safe. If positive cases are identified on a specific campus, that may trigger additional testing.

Why is this type of testing being conducted?
In randomly testing all members of our community, we can identify people who have COVID-19, but do not have symptoms. In identifying those people, we are able to advise them to isolate so they do not expose others to the virus. Additionally, the Department of Health can trace their contacts and advise them to quarantine, so that if they contract the virus, they are not exposing others. This is proven to be the most effective way to stop the spread of the virus within a community.

What happens if someone tests positive for COVID-19?
Once we identify people who have COVID-19 they will isolate for 10 days, to avoid spreading the virus to anyone else. Once a positive case is identified, we will also be notifying the Department of Health so that we can help their contact tracers identify any contacts of the person with COVID-19. Those contacts will be called by the University Health Care (UHC) staff, Residential Staff (for residents), and the contact tracers from either Westchester, NYC, or your resident county’s Department of Health to notify you to quarantine for 14 days.

How will I be notified about testing and results of the test?
You will receive an email to your Pace email account and a reminder leading up to testing days. Cayuga Health System has an app that you will use to schedule your testing time slot and where you will receive your test results. To check your results, either go to the app or login to Cayuga Health System. Results are generally posted within 48 hours of testing.

If someone in my class tests positive, do all of us have to quarantine?
The Coronavirus Coordination Officer will be responsible for coordinating the appropriate response. An individual testing positive is required to isolate for at least 10 days. All those who had been in the on-campus classroom would be considered contacts and would be contacted by contact tracers and given directions for quarantining for 14 days. The instructor would transition class to remote for that period or rely on a peer instructor to cover their courses. All other close contacts would also be required to quarantine for 14 days following an exposure.

If a colleague who works on my floor or in my building tests positive, will I be notified?
If you were a close contact of a positive case, you will be contacted by a member of the contact tracing team.

Do I need to show my insurance card for the test?
No, your insurance card is not needed for the test, but you should bring your Pace ID card.

Am I assigned a time for testing?
If you are selected for testing, you will choose a time slot that works for you. To make sure it’s an expedient process, we ask that you arrive on time.

How long does the test take?
You should plan for the entire process to take about thirty minutes.

What if my testing appointment conflicts with my schedule or I wasn’t planning on coming to campus that day?
On the day that is assigned on your campus, you will be able to register for the time slot convenient for you. While we would like this to be convenient for everyone, there may be an occasion that you may not have been scheduled to be on campus. We ask that you consider the greater good of our community. This is a community effort to care for each other so we all stay well.

How long will it take to receive test results and how will I receive those results?
You will be able to access your test results within 48 hours. You can register and login to see your test results on the Cayuga Health Systems website.

What kind of test will be done and what happens during the test?
This is a self-obtained test for which you will be instructed on how to collect your saliva. The results will be available in the same rapid time frame (within 48 hours). Note: Do not eat, drink, or brush your teeth 30 minutes before you arrive. Please review the saliva collection instructions (PDF) for your day of testing.

How do we ensure that the saliva collection is safe for other people in the testing area?
While at the testing location, all individuals must wear a face covering and practice social distancing of six feet while in line. Sampling stations are further distanced with disinfecting wipes and hand sanitizer readily available.

What is the rate of false positives?
Due to the nature of the testing procedure, there is close to a 0% false positive rate.

I already had the virus and am worried that my test will come back positive, but I know that I don't have it, what do I do?
When registering for your time slot, and before having the test, you will be asked some questions. If you had a positive test within the designated time frame, you will not be included in that week's testing.

If I was recently screened for COVID-19, will a negative test result allow me to skip out of random weekly testing?
No, you can’t skip the random testing. Due to the nature of the virus, you may have contracted it since a previous negative test. The more testing and contact tracing we do, the more likely we keep the virus from spreading and we all can stay on campus to enjoy our semester and year together with our Pace Community.

What if I was tested last week and I get selected again for testing, do I have to go?
Yes, you still need to go get another test. Regular testing is one of the best ways to keep the virus from spreading.

What about genetic testing...Will my personal genetic information be analyzed or filed through the test?
No. Test samples are only analyzed for COVID-19 and then disposed of.

Who at the University knows the results of my test?
Test results are provided to you, the local Department of Health, and University Health Care. To protect your private health information, never email or text message health care results or references to them. For your protection, this type of information should only be sent through University Health Care’s secure patient portal. When uploading information to the secure patient portal, please be sure to include your full name and date of birth.

Is test result information confidential?
The results are confidential. If contact tracing needs to be done, your name and information will not be disclosed and will only be shared with the Department of Health. To protect your private health information, never email or text message health care results or references to them. For your protection, this type of information should only be sent through University Health Care’s secure patient portal. When uploading information to the secure patient portal, please be sure to include your full name and date of birth.

When should I NOT get tested?
You should not participate in community testing if you have tested positive for COVID-19 in the past eight weeks or are experiencing COVID-19 symptoms. These include, but are not limited to, coughing, fever, sensory loss of taste or smell, shortness of breath, headaches and/or sore throat. Instead, schedule a telemedicine appointment to be evaluated by a provider.

I have questions about testing and lab results. Who should I reach out to?
Please note that questions regarding Pace’s community testing program may be sent to the COVID Coordination Officer, however private health information and lab results or communications MUST only be uploaded to the secure University Health Care's Patient Portal. Make sure to include your full name and date of birth. Private health information should NOT be sent through email or text messaging. This requirement is for your protection and any emails with private health information or lab results or communications will be deleted.

I haven’t received any notification about being required to participate in community testing, but I still want to be tested. Can I?
In short, no. Our testing availability is limited and therefore only those selected may register for a timeslot to be tested. However, if there is extra availability for testing, we will send a push notification about it through the PaceSafe app.

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Testing Requirements to Access Campus for Spring 2021

In general, what is required of me before I come to campus?
When we return for the spring semester, all members of the Pace Community (including those who have not left the New York area) will be required to submit a negative COVID-19 PCR test result in order to access campus. The date of your test (not the results) must be no earlier than seven days prior to the first day you will be on campus. Students, faculty, and staff should upload their own COVID-19 test results into Pace's confidential Patient Portal. The information you provide is verified and approved by a health administrator who can track compliance or lack of compliance and report back through secure messaging. For instructions about how to upload your test results to the Patient Portal, please review these easy-to-follow instructions (PDF). Low-cost or free testing is increasingly available at pharmacies and walk-in clinics, and by public health departments in some locations. Find a testing location near you.

Why do I have to get a test result before returning to campus?
After all the holiday gatherings and travel that occurred during the 37 days of Pace’s winter break period, plus being away from campus since Thanksgiving break, the infection rates across the country (and even here in New York) have increased. We need to ensure all students (and employees) begin their spring semester with a negative test result so we feel more certain our campus community is beginning the spring semester with a healthy baseline. It is our hope that this requirement combined with our weekly community testing protocol will make managing the virus more effective in the beginning of the semester.

How do I upload my pre-arrival test results in order to be granted access to campus?
Students, faculty, and staff should upload their own COVID-19 test results into Pace's confidential Patient Portal. The information you provide is verified and approved by a health administrator who can track compliance or lack of compliance and report back through secure messaging. For instructions about how to upload your test results to the Patient Portal, please review these easy-to-follow instructions (PDF).

If I tested positive within the last 8 weeks (PLV) or 90 days (NYC), how will I access campus for the spring semester?
Individuals who test positive for COVID-19 tend to continue to test positive for several weeks to months even though they are no longer contagious or experiencing symptoms. For these individuals, they will need to submit their positive test result, provided it is not any older than eight weeks (Pleasantville and Haub Law campuses) or 90 days (NYC Campus). This is the acceptable timeframe determined by the Westchester Department of Health and the NYC Department of Health. Although you may be flagged as a positive result in the test result verification system for Spring 2021 return, University Health Care can correct your status in the system, granting which will grant you access to campus. Please note, however, that this will not exempt students from following New York State guidelines for quarantine restrictions on travelers arriving in New York State (PDF). If you have tested positive previously, you must still abide by the quarantine guidance provided by New York State. Positive test results that are too old to accept will result in the need to re-test before access to campus is granted. For additional questions related to your test results, please contact the University Health Care unit on your campus: New York (212) 346-1600 or Westchester (914) 773-3760.

Why are the time frames different for individuals who tested positive in PLV and LAW (8 weeks) and NYC (90 days)?
The campuses work directly with their local departments of health. The Westchester Department of Health recommends waiting 8 weeks until re-testing for COVID-19 while the NYC Department of Health recommends waiting 90 days to before re-testing. After waiting these periods of time, if you test positive in the future, this would be considered a “reinfection” by the departments of health. You would then need to comply with instructions from your health care provider, department of health, University Health Care, or a combination of these medical professionals and ensure you have finished your isolation according to their guidelines.

Vaccination Information


Who is eligible to receive the COVID-19 vaccine in New York State?

New York State has added “in-person college faculty and instructors,” people age 65 and over, and immunocompromised individuals to the list of populations eligible for the COVID-19 vaccine. Use New York State's eligibility tool to see if you are eligible to receive a COVID-19 vaccination and to schedule an appointment.

According to New York State criteria, I am eligible to receive the COVID-19 vaccine. How do I do it?
There are a few steps to receiving your vaccination:

I’m not a resident of New York. Am I eligible to receive a COVID-19 vaccine?
Residents of New Jersey and Connecticut should check with their local health officials for information in their states.

Why should I get vaccinated?
When you get vaccinated, you are helping to protect yourself and your family and friends. You are also helping to make your community safer. In clinical studies, both Pfizer and Moderna vaccines were more than 94% effective at protecting participants from COVID-19. They were also shown to be safe and that you cannot get COVID-19 from them. Learn more about the available COVID-19 vaccines on the Centers for Disease Control and Prevention’s website.

If I’m already vaccinated, do I still need to follow COVID-19 safety protocols?
Yes! Even after you are vaccinated, you will still need to practice these important COVID-19 prevention steps: stay home if you are sick, wash your hands, wear a face covering, and keep physical distance from others.

I’ve already received the COVID-19 vaccine. How do I let Pace know?
Once you have received both doses of the vaccine, upload your vaccination status into the University Health Care’s confidential Patient Portal. More information about vaccination records can be found here.

Once I have the vaccine, will I still be selected for random COVID testing on campus?
The Centers for Disease Control and Prevention have not issued guidance that vaccinated individuals should not be tested. The vaccine will not result in a false positive COVID-19 test. All University community members accessing campus will be required to participate in regular community testing.

If I received the two vaccination doses, do I need to adhere to all the COVID-19 precautions?
Yes. If you’ve been fortunate enough to receive both vaccinations before or during the semester, you must still follow all of the COVID-19 precautions including (but not limited to) wearing a face covering, maintaining distance, COVID-19 testing requirements, guest policies, and so forth. The CDC has stated there is not enough information to change the current recommendations: “Experts need to understand more about the protection that COVID-19 vaccines provide before making that decision. Other factors, including how many people get vaccinated and how the virus is spreading in communities, will also affect this decision.”

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Quarantine and Isolation

What is the difference between quarantine and isolation?
According to the Centers for Disease Control and Prevention, quarantine keeps someone who might have been exposed to the virus away from others and isolation separates people who are infected with the virus away from people who are not infected. Students arriving at Pace from states designated by New York will be required to quarantine. Any student who displays symptoms or receives a positive diagnosis will be required to isolate.

What will happen if a residential student tests positive for COVID-19, or is exhibiting symptoms?
Unfortunately, there will likely be COVID-19 cases at Pace during the course of the year. In such cases, that student and their “family unit” will be required to isolate for a period of time (to be determined by public health authorities). For students who test positive, that student will be required to isolate, by themselves, in an isolation room (again, for a length of time determined by public health authorities).

While the entire community will work to reduce the possibility of this occurring, every member of the community must accept their responsibility for taking both quarantine and isolation seriously if it is determined that they must take such action.

If a residential student must isolate, how will they access food and health care?

  • Residential Life has set aside isolation rooms in the residence halls. (Students in single rooms with a private single-use bathroom may isolate in their own room.) Students who are suspected or confirmed to have COVID-19 will be able to isolate for 14 days in one of these spaces. Pace will deliver meals and provide a support structure to check on the student and assist them as needed during their period of isolation.
  • If any student with roommates is exposed to a known case of COVID-19 all residents of that room will be required to quarantine together. Pace will deliver meals and provide a support structure to check on the students and assist them as needed during their period of quarantine.
  • Any student who is experiencing COVID-19 symptoms will need to be placed in an isolation room. Again, Pace will deliver meals and provide a support structure to check on the students and assist them as needed during their period of isolation.

What should I know about how to properly quarantine or self-isolate?
If you become ill or are exposed to someone who is ill, please see our guide to quarantining and isolation (PDF).

Spring 2021 Move-In Quarantine for Residential Students

I heard that the New York State travel advisory quarantine is 4 days now instead of the 14 days. Is this true?
Partially. According to the New York State guidance for individuals who spent time outside of New York and the bordering states, you must get a COVID-19 test no more than 72 hours prior to your travel to New York. If that test result is negative, you can get a test on Day 4 of your quarantine. If that 2nd test result is negative, you can test out of quarantine early. The day you arrive in New York is considered “day zero”, so your actual Day 4 is your fifth day in New York. You will need to wait for your 2nd test results, so it could take a couple days after your 2nd test to test out of New York State quarantine requirements. If you do not get a test 72 hours prior to your travel to New York, there is no option to test out of quarantine. You will need to quarantine for the usual 14 days.

What is the cost of Pace’s quarantine hotel option?
Pace will pay for all accommodation and food costs for students while they are in quarantine, provided that they enter the quarantine process that Pace has arranged, which requires move in on January 19, 20, or 21. Students who are not able to arrive and start their quarantine on those dates will need to arrange for quarantine on their own, and at their own cost.

What is the location of Pace’s quarantine hotel?
We anticipate that the spring quarantine will take place in the same location(s) as the fall quarantine. We will confirm specific locations in the January email.

How will we move back to campus after quarantine is over?
Pace will not offer any return service from the hotel to campus. Students will need to make their own way back to their residence hall. There will be no compensation for travel costs back to the residence halls. This decision was made because the majority of students will be returning to campus with far fewer personal belongings than they did in fall.

How much can I bring and will there be storage?
There will be no on-site storage for the spring quarantine and Pace will not be providing transportation back to campus. Students are advised to travel with an amount of personal belongings that can be stored in their quarantine hotel room, and which they themselves can transport on their own. We strongly advise students who have a large quantity of personal belongings to have those items shipped after the conclusion of their quarantine period.

Will I be allowed to have deliveries while in quarantine?
We will allow delivery of items to the hotel by outside parties. Items delivered from family members or third parties (e.g. items ordered from Amazon) will only be delivered to student rooms during certain hours of the day. Students will be permitted to order food deliveries, but only during certain times of the day, to allow coordination of deliveries by Residential Life and Housing staff. Students ordering food must understand that there may be a delay between arrival of their food to the hotel and delivery to their room. All outside deliveries must be paid for in advance by the student.

Can I stay in the quarantine hotel for one or more extra days after I receive a negative COVID-19 test?
No. Students are not permitted to extend their stay at the quarantine hotel beyond the date that they receive a negative result from the COVID-19 test administered on site.

How will food be managed?
Three meals per day will be delivered to each student’s room. Students will have the opportunity to request some general dietary needs (e.g. vegetarian, vegan, religious restrictions, allergies). In addition, students will be permitted to order food deliveries, but only during certain times of the day, to allow coordination of deliveries by Residential Life and Housing staff. Students ordering food must understand that there may be a delay between arrival of their food to the hotel and delivery to their room. All outside deliveries must be paid for in advance by the student.

Why is access to the Spring Move-In Registration form being made available so late, and how will that impact my ability to make plans and coordinate my travel?
We will collect responses to the Spring Move-In Registration form between January 4 and the morning of January 8, which will provide guidance as to how many students will need to quarantine. As guidance from New York State is subject to change, we want to ensure that we collect this information as close to the start of the spring term as possible. We understand that students will, in some cases, need to purchase airline tickets or arrange other travel in advance. As noted, students can at this time safely plan their travel to schedule their arrival on January 19, 20, or 21, and we will accommodate them as needed (students will still need to complete the Spring Move-In Registration form, as directed, between January 4 and January 8).

What kind of COVID-19 tests are acceptable?
At this time, we have not been provided guidance on specific testing types accepted by New York State. The information we send in January will provide any further detail or limits with regard to acceptable testing options.

What if I am not arriving in time for the Pace quarantine?
Pace is not able to offer unlimited and open-ended quarantine options. Students who are not able to arrive in New York on the move-in dates identified for the Pace quarantine will need to arrange their own quarantine accommodations, at an alternate location, and at their own cost.

How will I submit test results if I choose to quarantine on my own?
The forthcoming January email will include full details about the test result submission process, both for students who wish to quarantine on their own and for all students who will need to submit a negative test result prior to returning to campus.

What if I test positive for COVID-19 on day four at the hotel?
Pace will arrange for you to remain at the hotel until the Department of Health determines it is safe for you to return to campus and issues permission for you to do so. For most cases this will be 10 days after you tested positive, as long as you are fever free without the use of fever reducing medications.

I’m not going to stay in the hotel. What if I test positive for COVID-19 on day four at my own quarantine location?
You must work with the Department of Health in the county you are residing. In most instances, a positive test result will require a 10-day isolation after your test date, as long as you are fever free without the use of fever reducing medications for 24 hours.

Quarantining and isolating on campus during the school year

I’m in quarantine or isolation, but my room needs some repairs. What do I do?

  • Any repairs or issues within student rooms under quarantine and isolation can be reported using the online work order system. Access to this system requires a Pace internet connection and a Pace log-in.
  • Facilities staff will complete the work order in full PPE for rooms with a positive case or direct contacts of a positive case.

I’m in quarantine or isolation, so what do I do about work?
New York State requires employers with more than 100 staff members (like Pace) to provide pay to employees (including student workers) who cannot work due to a department of health quarantine. This includes part time student staff and college work study. If you have a campus job that cannot be done remotely, you will be paid for the regular work schedule you normally work. If you have a job that can be done remotely, but you don’t feel well enough to do the work, you will also be paid. If you work off campus, you should reach out to your supervisor to ask them about the benefits they provide for employees under a department of health quarantine which prevents you from going to work. If you need any help navigating that, Pace’s Human Resources team is willing to help support you. You can contact them by email employeerelations@pace.edu

I tested positive, so am in isolation, but feel fine. How long do I have to be in isolation?
Individuals who isolate due to testing positive must do so for 10 days from the test date and until symptoms subside and they haven’t had a fever in 24 hours without taking fever-reducing medications.

What do I do about missing my in-person class?
Students should reach out to their academic advisor and faculty members to let them know they are in quarantine or isolation. Students are encouraged to update their faculty members and academic advisor on their situation should they need any flexibility with assignments and coursework due to limited access to resources, technology challenges, and/or health complications.

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Cleaning and Sanitization

How will you handle cleaning and sanitization on campus?
Pace’s Facilities team is ensuring that the University has a sufficient supply of all sanitizing supplies for all campus locations, including hand sanitizer, paper towels, and disinfectant wipes.

  • The Facilities team will clean all high-touch surfaces (i.e. doorknobs, faucets, railings, light switches, elevator buttons) at least twice a day.
  • In dining halls, sanitation of all station counters and common areas will be done every 30 minutes.
  • Pace campus facilities will be cleaned and disinfected as appropriate daily by the Facilities team.
  • Classrooms will be outfitted with disinfectant wipe dispensers for use by students and faculty. Classrooms, including desks and workstations, will be deep-cleaned by the Facilities team every evening.
  • While the Facilities team will be responsible for thoroughly cleaning, it is expected that all faculty and staff maintain clean work areas and wipe down any areas before and after use with cleaning supplies that are provided in each classroom or other work area.
  • The Facilities team will also adjust the mechanical infrastructure to increase fresh air flow, adding efficient filtration, utilizing UV-C technology to combat infectious particles, and controlling temperature and humidity.

What steps are being taken to improve ventilation and air circulation in the classrooms and other indoor spaces?
Fresh air will be circulated through our ventilation systems 10 times per hour, per guidelines from the American Society of Heating, Refrigerating and Air-Conditioning Engineers. Additional measures to improve the quality of the air in our buildings include, bipolar ionization, increased air filtration, and UV technology inside the duct work, particularly in cooling coils. We will also be increasing outside air utilization where possible, as well as doing an air purge to flush the system. Changing and upgrading of our air filters to MERV13 is currently underway.

What cleaning protocols will be in place in the residence halls?
Within the residence halls, common areas such as lounges, kitchenettes, laundry areas, communal bathroom facilities, etc., will be cleaned and sanitized by Pace’s Facilities team. Residential students are responsible for the cleaning and sanitization of their personal spaces, including bathrooms.

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Academics

When does the spring semester start and end?
The Spring 2021 semester will begin on Saturday, January 23, with all classes meeting remotely until February 8. After February 8, the spring semester will continue with a mix of remote and on-campus operations, and will continue without breaks through the end of the Spring 2021 semester on May 1. For more information, please see the updated 2020–2021 Academic Calendar (PDF).

How will courses be delivered?
For the Spring 2021 semester, courses will be offered in one of four instructional modalities:

  • Fully on-campus: A course with only traditional in-person, on-campus class meetings. Due to capacity restrictions and social distance requirements, enrollment in these fully on-campus courses will be limited
  • HyFlex: A hybrid course delivered simultaneously in-person and remotely, so that students have the flexibility to choose either format for any class meeting, subject to classroom capacity restrictions.
  • Web-assisted: A course with some in-person, on-campus class meetings and some online elements.
  • Fully online: A course delivered fully remotely. It may be a synchronous course, in which students and faculty will meet live online on a set schedule, or it may be an asynchronous course, in which all coursework is available online and can be accessed at any time. Some fully online courses may have synchronous and asynchronous components.

When will I know the modalities of my courses?
Updated class schedules, complete with teaching modalities (e.g. fully on campus, fully online, web-assisted, or HyFlex), will be available on the Pace Portal. It is important for you to carefully review your class schedule. Once you receive information about your course schedule and teaching modalities, please contact your academic advisor for guidance. You will have until January 23 to make adjustments to your schedule. After the start of the spring semester, you will be able to take advantage of the traditional Add/Drop period.

What if I can’t return to campus for in-person classes?
Faculty are prepared to accommodate students who are physically unable to return to campus by making all courses fully accessible—to the extent possible—via asynchronous learning opportunities.

How will performance or lab courses be conducted?
Fieldwork, clinical experiences, internships, and other experiential learning are important elements of our academic fabric. The University’s approach to these experiences will be guided by public health guidelines, accreditation requirements, and academic disciplinary norms. Instructors will determine how to best run their courses, with day-to-day and week-to-week schedules and operations likely to vary according to the nature of the course, space availability that meets social distancing requirements, and class enrollment.

Can students choose to take all of their courses remotely?
Some courses benefit from hands-on work. For courses that can be taught remotely, class meetings could be synchronous (all students meeting online at the same time to participate in conversations) or asynchronous (with course materials available for students to view on their own time). Students should always check with their instructor about whether synchronous participation is an important feature of the course.

Will students be allowed to adjust their schedules for more or fewer on-campus classes?
Once you receive information about your course schedule and teaching modalities, you should contact your academic advisor for guidance on adjusting your schedule. On-campus space is limited because of social distancing requirements, and priority for that space will be given to classes that benefit from on-campus instruction. Available options for on-campus learning will vary according to the program in which you are enrolled. Many courses in the College of Health Professions, for example, require on-campus instruction, so there will be more availability of on-campus courses for CHP students.

I have already registered for classes. Have there been changes made to my schedule?
The only changes to a schedule will be in terms of the instructional modality used for each course. For example, a course that was scheduled to be fully on-campus might now be fully online or use a HyFlex modality.

How can I find out how my courses are now being taught?
The confirmed modality for each course will be available in the Schedule of Classes on the Pace Portal.

If my class is a HyFlex model, which blends on-site learning with online, how will I know when we meet on campus?
The class instructor will include all details regarding on-campus meeting dates on your syllabus.

If I need to make changes to my schedule, how do I proceed?
New students should reach out to the advisors in their intended school of study (contact information below) for support in making any needed changes. Continuing students who have previously registered or made add/drop changes on their own can continue doing so through the student portal. If you need help, contact your academic advisor for support. Advisors are available by email, phone, and Zoom.

Who is my academic advisor?

Will most graduate-level courses be held online?
We understand that it may be difficult to come to in-person courses when you are working remotely and/or have childcare needs, and we are working to make many courses available remotely. However, some programs benefit from in-person learning. We will do our best to accommodate our students.

Can I defer graduate acceptance?
It depends on the program. For many programs, yes. However, some graduate programs may be more difficult to defer due to the nature of the programs. For guidance, please contact the Office of Graduate Admissions at graduateadmission@pace.edu.

What are the deferral policies for transfer, undergraduate, and graduate students?
Undergraduate and graduate students can defer admission for one semester or one year. Undergraduate students who enroll in another college or university and complete a full year at another college will have to apply for transfer admission. If undergraduate students attend another institution for only one semester, they will not need to reapply. For guidance about deferment, please contact the Office of Undergraduate Admission at undergradadmission@pace.edu.

Why is tuition not reduced for online learning?
Our online classes are being delivered by the same expert faculty, with the same course content and rigor, consistent with the same accreditation and State Education Department standards. While the format for learning and course delivery may be changed, the product has not.

  • We have maintained the same small class sizes and extensive opportunities for individual interaction with professors.
  • We are providing all academic support services such as tutoring, advisement, and counseling in a manner that is personalized and interactive.
  • We’ve invested in technology to assist in online course delivery, including Zoom Rooms, training, hardware, and software.
  • Over the summer, faculty have attended online education training to elevate their remote instruction methods for the upcoming academic year.

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LIFE ON CAMPUS

Will students be allowed to socialize?
Yes, of course. Students will be allowed to interact with their friends and classmates while maintaining social distance and wearing face coverings. Residential students, inside their personal space with their family unit, do not need to observe social distance or wear face coverings.

With all the restrictions, will there be space for students to relax and gather?
Yes. We know that working, studying, and socializing with peers is an integral part of the college experience, and we’re determined to let you do that—safely. Common areas like hallways, lounges, and dining halls will be outfitted with signage to assist people in socially distancing, and face coverings will be required in these common spaces. Gym and fitness areas will remain closed until restrictions are lifted. But you’ll be able to interact with their friends and classmates while observing these precautions.

I am a commuter student, will there be somewhere that I can study or hang out between classes?
Yes, there will still be access to common spaces, subject to capacity restrictions and social distancing rules. But please be assured that there will be spaces on campus for you to study or relax between classes.

Is there a place on campus where I can use a computer?
Yes. To help maintain computer accessibility for student use, Information Technology Services (ITS) has temporarily relocated some lab computers (Windows PCs) to other areas around campus, where they will continue to be available to students for completing coursework using licensed lab software. See the list of Campus Locations for Satellite ITS Lab Computers.

Will there be events? And can clubs and organizations meet?
We know that involvement in campus life is a vital aspect to your college experience, and we’re committed to offering a variety of programs and events this fall. The Centers for Student Development and Campus Activities in NYC and Pleasantville are working to provide opportunities for student engagement that comply with the new guidelines. As you know, in the spring we developed a variety of virtual campus life activities, and we anticipate continuing many of these. We will offer training sessions to student organization leaders to assist in reimagining their plans for the academic year. While some meetings and events will need to take place online, we are also working to provide in-person options to help maintain the vibrant campus community that we all enjoy.

Will there be sporting events?
The Northeast-10 Conference Council of Presidents has decided not to conduct formal regular season and championship competition for fall and winter sports programs. While the NE10 has made this decision, Pace will still strive to provide competitive opportunities for field hockey, women's soccer, cross country and volleyball during the Spring 2021 semester to the degree that the conditions warrant. With respect to traditional spring sports (baseball, softball, men's and women's lacrosse), the conference remains unanimously committed to supporting a return to play for NE10 competition. Read the statement from Pace's Director of Athletics Mark Brown. The Goldstein Fitness Center on our Pleasantville Campus will open with limited, pre-scheduled occupancy for Pace students beginning February 8. Fitness centers on the NYC Campus will be closed to allow for Pace Performing Arts academic usage.

How do I receive my ID card?

  • Incoming first-year students will receive an email from Pace’s Auxiliary Services Department with details about the ID card distribution process. The email will outline, in alphabetical order by last name, the date and time when you will be able to retrieve your pre-printed student ID card.
  • If you are a returning student who will be living on campus this fall semester, your ID card will be given to the Office of Residential Life and Housing prior to move-in. When you check in to your residence hall, you will receive your ID card directly from Residential Life and Housing staff.
  • Commuter students who have received notification that their ID photos have been approved and would like to pick them at an alternate time than scheduled can email the ID office at auxiliaryservices@pace.edu to schedule a new pick-up time.

If I work or live on campus, how do I receive my mail?
Mail Services has temporarily altered its hours of operation and method of mail and package delivery. Please go to the Mail Services website for information on mail distribution and retrieval.

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Dining

Will on-campus dining be available?
Yes. Beginning August 14, the dining cafés will be open and meal plan funds will be available for use. Everyone visiting a dining café on campus will be required to wear a face covering, including when picking up food for takeout. Each dining café will have significantly reduced occupancy with limited in-house seating. Seating will not be available for patrons not actively dining, or when the café is closed for meals. Mobile ordering and pickup stations will be available with the use of contactless payment where possible. For complete information regarding dining on campus, please visit the Campus Dining website.

If I am required to quarantine or isolate on campus in a residence hall, how will I get meals?
Meals will be provided to students who are required to quarantine or isolate.

Why do I need to have a meal plan if I am learning online?
If you are completely online and not on campus, we will waive the meal plan. Please use the Spring 2021 Commuter Meal Plan Waiver or contact Auxiliary Services at auxiliaryservices@pace.edu to request this after you have received the modalities for your courses.

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Transportation

Will the Pace Shuttle be running?
Pace will continue to operate its campus shuttle with revised procedures, which will include limiting capacity to 50 percent and staggering passengers to every other row. Shuttles will be equipped with protective barriers between driver and passengers and drivers and passengers will be required to wear face coverings at all times during transport. Pace will provide hand sanitizer and/or disinfectant wipes inside the shuttle and also install hand sanitizing stations at pick-up locations.

If I ride my bike to campus, is there somewhere I can store it?
Yes, additional bike racks were installed by One Pace Plaza. Additional bike storage with new bike racks will be added to the northwest corner of One Pace Plaza, in an area directly adjacent to the subway entrance at Frankfort Street. The gate in this area is being converted to a magnetic lock-controlled access point with a card reader. This area is also under full-time video surveillance.

Are there any special parking offers near the NYC Campus?
Pace has partnered with LAZ parking for special rates for faculty, staff, and students. Full information is available on the transportation website and you will need to show your Pace ID to receive the discount.

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Residential Life and Housing

For residential students moving in for Spring 2021, how will quarantine work?
Please see our FAQ section dedicated to quarantine procedures for residential students.

What is the move-in process?
The process of moving into the residence halls will be significantly changed from our past practices. With an early start of classes, and the need for social distancing, we will begin the move-in process on January 19, well before the start of classes. This does not mean that everyone will be permitted to arrive that early. More details about the move-in process are available below. Before arriving, all residential students will be required to complete several items online. These include, but are not limited to:

  • Electronically signing their housing agreement;
  • Completing online training/education about on campus behavioral expectations and policies that are unique to attending college while we manage the COVID-19 situation; and
  • Completing a pre-arrival packet through which students will be formally notified of our judicial (behavioral) policies and process, our Alcohol and Other Drug policies, our policies related to harassment, discrimination, assault, etc., and other important information related to life on campus.

When will I be able to move in?
In addition to completing your online requirements, you will have the ability to select your own move-in appointment through MyHousing. Formal instructions on how to select your time slot will be included in a communication from Residential Life and Housing going out in late July. Move-in appointments will be for three-hour time slots, available on a first-come, first-served basis. We plan to move about 45 students into each residence hall per day. (In previous years, we generally moved in about 300 students per hall per day over Labor Day weekend.) If you require a specific time slot that is not available when you attempt to schedule a move-in time, you should contact Residential Life and Housing Office to help solve the problem, but we ask that you remain flexible during the move-in process. Honors College students will be asked to sign up for move-in through the same process as we make available to all students.

Can I bring someone to help me to move in?
Due to social distancing requirements, we cannot provide our usual group of Welcome Wagon student volunteers to assist arriving students in unpacking their things and moving them into the residence halls. Students may bring no more than two people to help them move in, and those helpers must leave the residence halls by the end of their assigned time slot window. These people helping with move-in will be the only exception we allow to our guest policy, and no helpers will be permitted to stay overnight in the residence halls. All helpers will be required to adhere to all established face covering and social distancing requirements.

How will you maintain social distance in the residence halls?
There will be posted limits to how many students will be permitted in public spaces (e.g., lounges, study rooms, laundry, kitchens). Fitness rooms in the NYC residence halls will remain closed. In buildings where there are community bathrooms, students will in many cases be assigned a specific bathroom to use, and may even be assigned a specific sink, shower stall, and toilet as a strategy to limit cross-contact. In these cases, we will ensure that you have access to facilities consistent with your gender identity, or to an all-gender facility upon request.

What is a “family unit”?
All students who live in one shared residential unit (e.g., room, suite, or Town House) are considered a “family unit,” meaning that within their shared space they do not need to follow social distancing guidelines or wear face coverings. Students in this arrangement must understand that they share exposure and are therefore responsible to one another to ensure that social distancing and other protective measures are followed whenever they are outside the room.

This also means that if one student in the room develops symptoms and must be isolated, all members of the room will be isolated together. There will be no exceptions or additions made to designated family units.

Is there additional training for Resident Assistants (RAs) related to COVID-19?
RA staff will be trained on how to manage residential life and students’ wellbeing virtually. They will also be trained on how they can facilitate the process of getting a student assistance or into an isolation room should the need arise. But the RA role is not a medical support role, and the RAs will conduct their jobs at a safe social distance from residents.

What will happen if a residential student tests positive for COVID-19, or are exhibiting symptoms?
Unfortunately, there will likely be COVID-19 cases at Pace during the course of the year. In such cases, that student and their “family unit” will be required to isolate for a period of time (to be determined by public health authorities). For students who test positive, that student will be required to isolate, by themselves, in an isolation room (again, for a length of time determined by public health authorities).

While the entire community will work to reduce the possibility of this occurring, every member of the community must accept their responsibility for taking both quarantine and isolation seriously if it is determined that they must take such action.

If a residential student must isolate, how will they access food and health care?

  • Residential Life has set aside isolation rooms in the residence halls. (Students in single rooms with a private single-use bathroom may isolate in their own room.) Students who are suspected or confirmed to have COVID-19 will be able to isolate for 14 days in one of these spaces. Pace will deliver meals and provide a support structure to check on the student and assist them as needed during their period of isolation.
  • If any student with roommates is exposed to a known case of COVID-19 all residents of that room will be required to quarantine together. Pace will deliver meals and provide a support structure to check on the students and assist them as needed during their period of quarantine.
  • Any student who is experiencing COVID-19 symptoms will need to be placed in an isolation room. Again, Pace will deliver meals and provide a support structure to check on the students and assist them as needed during their period of isolation.

What cleaning protocols will be in place in the residence halls?
Please see our section on health and sanitization for Pace campuses. Within the residence halls, common areas such as lounges, kitchenettes, laundry areas, communal bathroom facilities, etc., will be cleaned and sanitized by Pace’s Facilities team. Residential students are responsible for the cleaning and sanitization of their personal spaces, including bathrooms.

Are guests permitted?
No guests will be not permitted in the residence halls or in any student’s residence hall room. This means that even students from other rooms in the same building, even on the same floor, will not be permitted to visit one another’s rooms. This also means that parents, siblings, or other family members are not permitted into the residence halls after move-in.

Are students allowed to go home on the weekends or on holidays?
Students are not restricted from leaving campus but are encouraged to stay on campus. Students who leave campus must continue to monitor their health. If they develop symptoms or have had contact with an individual who displays symptoms, they must consult University Health Care before returning to campus.

Are residential students allowed to have an off-campus job?
Yes, students are permitted to have off-campus jobs, clinical placements, and internships.

Are students allowed to leave their residence hall rooms?
Yes, of course. Students are allowed to come and go from their private room (or suite) in their residence hall as they please, provided they adhere to social distancing, face covering, and guest policies. There is no curfew for any residential students.

Will you offer winter housing? If so, when will winter housing information be made available?
Winter housing applications will be available in November. All students living on campus for the fall will be eligible to apply for winter break housing, which requires a separate application and additional housing fee.

Are residential students able to receive deliveries like groceries or take-out food?
Yes, residential students will be able to receive deliveries—to a designated security station on campus, not to an individual room.

Will there be a housing fee adjustment if the University is forced to move to remote learning?
Yes. In the event that the University is forced to close the residence halls for any reason, housing fees will be adjusted by a formula that accounts for how long the halls were open. The complete Dormitory Credit Policy Change on Student Contract (PDF) is available for you to review.

How will you handle cleaning and sanitization on campus?
Pace’s Facilities team is ensuring that the University has a sufficient supply of all sanitizing supplies for all campus locations, including hand sanitizer, paper towels, and disinfectant wipes.

  • The Facilities team will clean all high-touch surfaces (i.e. doorknobs, faucets, railings, light switches, elevator buttons) at least twice a day.
  • In dining halls, sanitation of all station counters and common areas will be done every 30 minutes.
  • Pace campus facilities will be cleaned and disinfected as appropriate daily by the Facilities team.
  • Classrooms will be outfitted with disinfectant wipe dispensers for use by students and faculty. Classrooms, including desks and workstations, will be deep-cleaned by the Facilities team every evening.
  • While the Facilities team will be responsible for thoroughly cleaning, it is expected that all faculty and staff maintain clean work areas and wipe down any areas before and after use with cleaning supplies that are provided in each classroom or other work area.
  • The Facilities team will also adjust the mechanical infrastructure to increase fresh air flow, adding efficient filtration, utilizing UV-C technology to combat infectious particles, and controlling temperature and humidity.

What cleaning protocols will be in place in the residence halls?
Please see our section on health and sanitization for Pace campuses. Within the residence halls, common areas such as lounges, kitchenettes, laundry areas, communal bathroom facilities, etc., will be cleaned and sanitized by Pace’s Facilities team. Residential students are responsible for the cleaning and sanitization of their personal spaces, including bathrooms.

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International Students

Is the Student and Exchange Visitor Program (SEVP) July 6 Policy Guidance pertaining to fall semester in effect?
No, the Department of Homeland Security agreed to rescind the Fall 2020 guidance and return to SEVP Policy guidance form March 9 (PDF) and SEVP Policy guidance from March 13 (PDF).

Where can I read more details about F-1 status maintenance amid COVID-19?
On July 15, 2020, SEVP republished its prior set of FAQ that now govern F-1 status.

Do I need to request a new I-20 verifying my status for the fall semester?
No.

I am a transfer student for the Fall 2020 semester, and I am currently in the US. Can I choose online classes for the Fall 2020 semester? Will I remain in F-1 lawful status?
New international students who are in the US (transferring from another SEVP-approved school) may not take classes online towards their full course of study in the fall 2020 semester. However, you may choose a combination of classes (in-person, hybrid, and online) and remain in status, as long as you are a full-time student (undergraduate is 12 credits; graduate level is 9) for the duration of the semester.

As a new student outside the US, can I choose online classes for the Fall 2020 semester and maintain F-1 status?
New international students who are overseas may activate their SEVIS records only when they arrive in the US. This means you will be a Pace University student, but your F-1 status will begin only when you are able to cross the border. Pace can offer a selection of online coursework so that you can start your degree online either part-time or full-time. A full-time course load is not required while you are in the home country and are not maintaining status. You should discuss your class schedule with an academic advisor and let them know that you are staying overseas for the fall.

As a continuing student outside the US, can I choose online classes for the Fall 2020 semester? Will I maintain F-1 status taking one remaining class online from overseas?
Continuing students outside the US may take online classes (full-time load) and remain in status. However, you must discuss your class schedule with an academic advisor.

I’ve been on a leave of absence and am resuming my studies for fall. Can I take classes online?
By SEVIS definition, you are a new student. Your I-20 was issued for “initial” resumption of studies attendance. Therefore you are under SEVP rule for new students. If you are staying in the home country, due to travel restrictions, your SEVIS record will not be activated. We will defer you in SEVIS to the next semester and re-issue an updated I-20 with a new start program date. You may take classes online.

If you come to the US to resume studies in the fall, your SEVIS record will be activated, and you will be required to enroll full-time in a combination of classes (in-person, hybrid, and online).

I am a new student staying in the home country for fall due to travel restrictions. Does time spent outside the US during the COVID-19 emergency count toward the one-year employment eligibility clock for Curricular Practical Training (CPT)? Is my clock on?
No, you will not accrue employment eligibility for practical training (CPT) since your SEVIS record will not be activated until after you arrive in the US, enroll full-time, and maintain F-1 status.

Does time spent studying outside of the US during the COVID-19 emergency count toward the one-year requirement for CPT and Optional Practical Training (OPT)? If I spend spring and fall in the home country while taking classes online, do I preserve an off-campus employment eligibility clock?
Yes, you accrue eligibility for practical training CPT/OPT whether you are inside or outside of the US during the COVID-19 emergency if you are active in SEVIS and continue maintaining F-1 status.

I was authorized for CPT but the worksite amid COVID-19 has been transferred to an online environment. Is teleworking allowed under CPT employment authorization?
Continuing students who are in the US pursuing practical training/CPT will maintain active SEVIS status if the CPT employer switched to remote work. This is contingent upon current employer's directions and remote supervision.

Can students with proper authorization participate in CPT while they are abroad?
Students may engage in CPT during their time abroad, provided they the employer has an office outside the US or the employer can assess student engagement and attainment of learning objectives electronically.

Will I lose my F-1 status staying in my home country for five or more months?
No. As long as you continue your degree study full-time, the five-month physical presence clock is waived.

This is my last semester of study and I have only one class left. I am staying overseas, unable to come back to campus at this time due to travel restrictions. Will I maintain F-1 status by taking one remaining class online from overseas?
Yes. However, last semester students interested in applying for OPT but are in their home country need to come back before the semester ends in order to apply.

I am a new student for the fall. My I-20 was issued already by Pace University. I have paid the SEVIS fee as well as the DS-160 visa application fee, BUT I am unable to come in-person for the fall due to travel restrictions and suspended visa services. Will I have to pay the fees again?
If you have already been issued an I-20 form but are unable to come in-person for the Fall 2020 semester, we will defer your SEVIS record to the next semester. The SEVIS fee is valid for one year. The DS-160 visa application fee is valid for one year as well.

I am a PhD student and I have completed the degree requirements, but I am working on dissertation research. Can I continue remotely?
Doctoral students who have completed coursework and are engaged in research, while registered for “maintaining matriculation,” remain active in SEVIS.

If you defer me in SEVIS to the Spring 2021 semester, how will I get a new I-20 for the spring? Would my new I-20 have the same SEVIS ID number, so I could retain the I-901 SEVIS fee receipt?
Yes. An updated I-20 with the same SEVIS ID number will be available for you via secure online channels. You will retain same SEVIS ID number, even though you will receive an I-20 with an updated program start date

Will you sign my updated I-20 electronically? Can I obtain a visa and travel to the US with a soft copy of I-20?
Yes, due to COVID-19, designated school officials (DSOs) may electronically sign Forms I-20 and provide it to student email addresses listed in SEVIS or through other legitimate channels online. US Consular Services and US Customs and Border Protection (CBP) are accepting digital signatures and a soft copy of I-20 amid COVID-19.

I have been in my country for a while taking spring semester classes online. Do I need a travel signature in order to come back and begin the fall semester in-person?
A travel signature is valid for 12 months now. If you need a travel signature, submit a request in ISS Connect.

Is there a timeline for the US Consular Services abroad to resume visa services?
Even though there are countries where visa services have been resumed or expected to resume soon, it will occur on a post-by-post basis depending on the pandemic situation in each given country. We are unable to provide a specific date for when each mission will resume specific visa services. Please frequently check the US Embassy or Consulate’s website for information regarding operating status and which services it is currently offering.

Are there still travel restrictions? Will travel bans be lifted by the time I am planning to arrive on campus, i.e. mid-August?
Coronavirus Travel Bans by Presidential Proclamation are still in effect. Recently, F-1 students from certain countries have been granted a “national interest” waiver of the entry ban and are considered “essential” travelers. We recommend contacting the US embassy in your home country to verify if an exception applies to you.

How can I schedule an appointment with an International Student Advisor?
Pace’s Office for International Students and Scholars (ISS) advising appointments are available via Skype or Zoom. To schedule a virtual appointment, visit ISS Connect and select an advisor’s name to view appointment times.

I have a question about my class schedule for the fall semester. Who should I ask?
Questions about class schedule for the Fall 2020 semester should be addressed to academic advisors.

How can I pay my tuition bill from overseas?
For any questions about tuition payment/installment plan, please contact osa@pace.edu.

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Deal and Discounts

Are there any special parking offers near the NYC Campus?
Pace has partnered with LAZ parking for special rates for faculty, staff, and students. Full information is available on the transportation website and you will need to show your Pace ID to receive the discount.

Are there any special hotel discounts near the NYC Campus?
Yes, Pace University has secured an 18% discount rate at the Four Points by Sheraton Downtown Financial District which is a five minute walk from campus. The corporate discount code is the same “PU2” and information is as follows:

Arthur Cheung, General Manager
Phone: (212) 273-9388
Four Points by Sheraton
New York Downtown Financial District
6 Platt Street, New York, NY 10038
www.fourpointsnewyorkdowntown.com

Are there any special hotel discounts near the Pleasantville or Haub Law campuses?
Yes, Pace University has secured discount rates at both DoubleTree by Hilton Tarrytown hotel and Westchester Marriott Hotel nearby the Pleasantville and Haub Law campuses. The corporate discount code and information is as follows for each hotel:

Westchester Marriott Hotel
The corporate discount code is the same “PU2” and the room rate per night is $119.00. The rate expiration date is through 2021 based on availability.

Michelle Barry, Destination Sales Executive
Phone: (914) 333-1261
Email: michelle.barry@marriott.com
Westchester Marriott Hotel
670 White Plains Road, Tarrytown, NY 10591
www.marriott.com/nycwe

DoubleTree by Hilton Tarrytown
The corporate discount code is the same “PU2” and the room rate per night is $99.00 plus tax. The rate expiration date is through March 2021.

Anthony Carpio, Reservations and Revenue Manager
Phone: (914) 524-6418
DoubleTree by Hilton Tarrytown
455 S Broadway, Tarrytown, NY 10591
tarrytown.doubletree.com

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