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Return to Campus

Frequently Asked Questions

Pace University is observing New York State’s public health guidelines. These guidelines are regularly changing, so please check back frequently for updated information.

If you have specific questions that are not answered in the following FAQs, please see our Contact List to determine the best Pace department to answer your question.


Health and Safety

Is it safe to return to campus?
We’re working to create a safe learning and living environment for our community. We know that New York State successfully drove down infection rates and has safely moved through four phases of re-opening over many weeks. Our Return to Campus plan takes into account best guidelines and policies from federal, state and local health officials. Hundreds of members of the Pace Community, including students, faculty, and staff, were involved in developing our Return to Campus plan, and we worked with other institutions across the state and our local health care partners to build the best plan for the safety of our community. Medical professionals in our College of Health Professions have signed off on our plan.

How will COVID-19 testing and quarantine work for students arriving for fall semester? Are there different rules depending on where students are coming from?
These policies are subject to change, because New York State’s travel advisory guidelines are changing. Remember to check your Pace email and the Return to Campus website for updates. As of July 29, 2020, this is our testing and quarantine policy (PDF).

  • We are strongly recommending that all students coming to Pace University take a diagnostic test within 14 days prior to arrival on campus. A student who tests positive must not come to campus until at least 10 days after the onset of their symptoms and at least 72 hours after all symptoms have resolved without the use of fever-reducing medication. Students should be aware of testing turnaround times in their area and get tested with sufficient time before their planned return to campus. We recognize that because of processing delays, it may not be possible to receive test results before coming to campus. Find a testing location near you.
  • All students coming from restricted states designated by New York State, including those who have visited restricted states during the 14 days prior to coming to campus, are required by New York State to quarantine for 14 days upon arrival in New York. Students coming from international locations will also be required to quarantine for 14 days. Pace will provide quarantine quarters at local hotels for residential students coming from restricted areas. Residential students may choose to self-quarantine off campus if they are coming from or have visited a restricted state or international location. Students who live off-campus must self-quarantine off campus if they are coming from or have visited a restricted state or an international location.
  • Students under mandatory 14-day quarantine in Pace-provided quarters will be tested after approximately five to seven days and must receive a negative result and complete the 14-day quarantine before they can come to campus. A student under quarantine who tests positive must remain quarantined until at least 10 days after the onset of their symptoms and at least 72 hours after all symptoms have resolved without the use of fever-reducing medication.
  • All residential students will be tested after approximately five to seven days on campus by a Pace-provided clinical partner. Any students testing positive will be required to isolate. Pace has established isolation rooms in residence halls for any students who display symptoms or test positive during the semester.

For residential students moving in from restricted states or international locations, how will quarantine work?

  • Residential students coming from restricted areas will begin to arrive in New York for the quarantine period beginning August 10.
  • Pace will provide accommodations in hotels near our campuses for residential students coming from restricted states or an international location to quarantine for 14 days. Meals will be provided.
  • Medical and Counseling Services will be available to students via telehealth.
  • Student Affairs staff and faculty members will be identified and trained to assist students who are in quarantine with critical needs (e.g., medication delivery) and offer support and virtual socialization opportunities.
  • Students will be tested approximately five to seven days into quarantine and must receive a negative test result to move into residence halls.
    • When students are approved to move from the quarantine location into the residence halls, transportation will be arranged for them to get to campus with their belongings.
  • Those who test positive must remain isolated until at least 10 days from symptom onset and three days after improvement in symptoms and resolution of symptoms without fever-reducing medication.

What changes are being made to spaces on campus?
Classroom layouts have been altered to create six feet of social distance between each person, including the instructor, and classrooms are being outfitted with clear barriers to protect both students and instructors. Signage will be posted in all rooms noting maximum occupancy, which will not exceed 25 percent of normal occupancy. Common areas like hallways, elevators, stairwells, lounges, and offices will be outfitted with signage to assist people in socially distancing, and directional traffic flow will be established via one-way stairwells, hallways, in-room movement, and entrance/exits, where possible, with signage to provide clear direction. Additionally, air filters have been upgraded and UV lights added to HVAC systems, which have been adjusted to take in more fresh air. And partitions or barriers are being added to areas with face-to-face student services, like the Information Desk, Bursar’s Office, Registrar’s Office, Financial Aid Office, and Mail Services. For specific guidance about spaces on campus, see our Spaces on Campus information.

How are you going to make sure that people on campus maintain social distance and wear appropriate face coverings?
We hold all students accountable to the code of conduct. We understand that these social distancing behaviors are new, and that there will be a learning curve. Security has a supply of disposable face coverings for use if someone does not have their reusable, cloth face covering readily available. Individuals who refuse to wear a mask will be asked to leave the area. It’s up to every member of our community to be mindful and do their part in keeping Pace safe and healthy.

Will the community be notified if there are positive COVID-19 cases on campus?
We are appointing a Coronavirus Coordination Officer to help facilitate the information and notification if we have a positive test of someone from our community. If or when a positive case is identified, students, faculty, and staff who may have been exposed will be contacted via email.

What will happen if there is another widespread outbreak in the area?
If there is a major outbreak in the region and we need to go back to remote learning, we are ready to do so. In fact, we were required by New York State to file a plan on how we would make that change if necessary. The good news is that over the past five months New York has succeeded in mitigating the spread of the virus, and we’ve learned how to successfully teach, learn, and work remotely.

Who sees our Pace Safe self-assessment responses?
You will be asked to show the “You’re Approved to Come In” message from your Pace Safe self-assessment questionnaire to Security upon entering any Pace building. The data will also be recorded and reviewed by Pace’s Coronavirus Coordination Officer and University Health Care. If you are not approved after taking your daily self-assessment, you must not come to campus, or remain in your residence hall room.

Is there an alternative method for completing the daily questionnaire if I don’t have a smartphone?
If you do not have a smartphone and are unable to use the PaceSafe app, please access our web-based daily health questionnaire.

Do I have to wear a face covering?
Yes. Everyone on Pace’s campuses must wear a face covering, especially when in the presence of others and in public settings where other social distancing measures are difficult to maintain (e.g., common areas, meeting rooms, classrooms, etc.). The university will provide face coverings to all faculty, staff, and students. Learn more about Pace’s face covering requirements.

Am I allowed to wear a face shield instead of a face covering?
No. A face shield is primarily used for eye protection for the person wearing it. At this time, it is not known what level of protection a face shield provides to people nearby from the spray of respiratory droplets from the wearer. There is currently not enough evidence to support the effectiveness of face shields for source control. Therefore, the CDC does not currently recommend use of face shields as a substitute for face coverings.

If I come to campus or enter a common area without a face covering, will I be forced to leave?
Pace’s Office of Safety and Security will have disposable face coverings available for use should you find yourself without one. Read more about Pace’s face covering requirements.

If someone in the Pace Community tests positive for COVID-19, how will we be notified and what does that mean for us?
The Coronavirus Coordination Officer will be responsible for coordinating the appropriate response.

  • An individual testing positive is required to isolate for at least 14 days. An instructor would transition class to remote for that period or rely on a peer instructor to cover their courses.
  • Close contacts would be notified by contact tracers and given directions for quarantining. Close contacts are those who have been less than 6 feet from an infected individual for a prolonged period of time (e.g., in a classroom) or had direct contact with infectious secretions (e.g. coughed or sneezed on). Close contacts are required to quarantine for 14 days following an exposure.

What do I need to know about contact tracing at Pace?
We’re all in this together. Tracing exposure to COVID-19 is crucial to maintaining Our Safe Pace. If you have been identified as a contact, you will get a call from NYS Contact Tracing at (518) 387-9993. Check out our information about contact tracing (PDF) and what it means to you as a member of the Pace Community.

How do we make sure we are safe in elevators?
We are limiting capacity on all elevators. All occupants must wear face coverings. You should use a pen or piece of clothing rather than your finger to press the buttons. Because elevator space is limited, please allow yourself extra time when moving between classes and meetings.


Weekly Testing

Who is conducting the tests?
Cayuga Health System (CHS) offers a suite of COVID-19 surveillance (detection) testing and related services to partnering institutions, including New York colleges and universities, in support of a COVID-19 prevention strategy. CHS has performed more than 100,000 COVID PCR tests since March 14, 2020.

How many tests will Pace do per week?
Pace will test 25 percent of the on-campus population of students (both residential and commuter), faculty, and staff each week. We anticipate conducting about 1,200 tests per week across all three campuses.

Is weekly testing enough?
We believe this new testing protocol, in combination with ongoing use of the PaceSafe app and the various measures taken to reduce density and increase adherence to safety measures on our campuses, will allow us to move quickly and responsibly to protect our campus and keep people safe.

Why is this type of testing being conducted?
In randomly testing all members of our community, we can identify people who have COVID-19, but do not have symptoms.

What happens if someone tests positive for COVID-19?
Once we identify people who have COVID-19 they will isolate for 10 days, to avoid spreading the virus to anyone else. Once a positive case is identified, we will also be notifying the Department of Health so that we can help their contact tracers identify any contacts of  the person with COVID-19. Those contacts will be called by the University Health Care (UHC) staff, Residential Staff (for residents), and the contact tracers from either Westchester, NYC, or your resident county’s Department of Health to notify you to quarantine for 14 days.

Who is being tested and how are people selected for testing?
A random sample of students, faculty, and staff who are living on campus and commuting to campus will be selected and notified via email and through a pop-up notification on the PaceSafe app with information about selecting a time slot for testing on a specified day at a campus of your choice. Randomization will be done without identification of status (student, staff, or faculty), gender, race, or age.

How will I be notified about testing and results of the test?
You will receive an email to your Pace email account and on testing days, we will send a pop-up notification on the PaceSafe app urging users to check their Pace email to see if they have been selected for random testing. Cayuga Health System has an app that you will use to schedule your testing time slot and where you will receive your test results.

If someone in my class tests positive, do all of us have to quarantine?
The Coronavirus Coordination Officer will be responsible for coordinating the appropriate response. An individual testing positive is required to isolate for at least 10 days. All those who had been in the on-campus classroom would be considered contacts and would be contacted by contact tracers and given directions for quarantining for 14 days. The instructor would transition class to remote for that period or rely on a peer instructor to cover their courses. All other close contacts would also be required to quarantine for 14 days following an exposure.

If a colleague who works on my floor or in my building tests positive, will I be notified?
If you were a close contact of a positive case, you will be contacted by a member of the contact tracing team.

Do I need to show my insurance card for the test?
No, your insurance card is not needed for the test, but you should bring your Pace ID card.

Am I assigned a time for testing?
If you are selected for testing, you will choose a time slot that works for you. To make sure it’s an expedient process, we ask that you arrive on time.

How long does the test take?
You should plan for the entire process to take about thirty minutes.

What if my testing appointment conflicts with my schedule or I wasn’t planning on coming to campus that day?
On the day that is assigned on your campus, you will be able to register for the time slot convenient for you. While we would like this to be convenient for everyone, there may be an occasion that you may not have been scheduled to be on campus. We ask that you consider the greater good of our community. This is a community effort to care for each other so we all stay well.

How long will it take to receive test results and how will I receive those results?
Using the Cayuga Health System app, you will be able to access your test results after 24 hours. You will also be formally notified soon thereafter.

What kind of test will be done and what happens during the test?
The test is an observed anterior nares swabbing, meaning you will self-administer a nasal swab under the guidance and observation of experts. This is a less invasive sampling technique that will make it easy for community members to continue with our monitoring program. The testing experts will walk you through each step and make sure that you are performing the swab correctly.

What is the rate of false positives?
Due to the nature of the testing procedure, there is close to a 0% false positive rate.

I already had the virus and am worried that my test will come back positive, but I know that I don't have it, what do I do?
When registering for your time slot, and before having the test, you will be asked some questions. If you had a positive test within the designated time frame, you will not be included in that week's testing.

If I was recently screened for COVID-19, will a negative test result allow me to skip out of random weekly testing?
No, you can’t skip the random testing. The more testing and contact tracing we do, the more likely we keep the virus from spreading and we all can stay on campus to enjoy our semester and year together with our Pace Community.

What if I was tested last week and I get selected again for testing, do I have to go?
Yes, you still need to go get another test. Regular testing is one of the best ways to keep the virus from spreading.


Quarantine and Isolation

What is the difference between quarantine and isolation?
According to the Centers for Disease Control and Prevention, quarantine keeps someone who might have been exposed to the virus away from others and isolation separates people who are infected with the virus away from people who are not infected. Students arriving at Pace from states designated by New York will be required to quarantine. Any student who displays symptoms or receives a positive diagnosis will be required to isolate.

For residential students coming from restricted states/regions, how will quarantine work?

  • Residential students coming from restricted areas will begin to arrive in New York for the quarantine period beginning August 10.
  • Pace will provide accommodations in hotels near our campuses for residential students coming from restricted states or coming to Pace from another country to quarantine for 14 days. Meals will be provided.
  • Medical and Counseling Services will be available to students via telehealth.
  • Student Affairs staff and faculty members will be identified and trained to assist students who are in quarantine with critical needs (e.g., medication delivery) and offer support and virtual socialization opportunities.
  • Students will be tested five to seven days into quarantine and must receive a negative test result to move into residence halls.
    • When students are approved to move from the quarantine location into the residence halls, transportation will be arranged for them to get to campus with their belongings.

What will happen if a residential student tests positive for COVID-19, or is exhibiting symptoms?
Unfortunately, there will likely be COVID-19 cases at Pace during the course of the year. In such cases, that student and their “family unit” will be required to isolate for a period of time (to be determined by public health authorities). For students who test positive, that student will be required to isolate, by themselves, in an isolation room (again, for a length of time determined by public health authorities).

While the entire community will work to reduce the possibility of this occurring, every member of the community must accept their responsibility for taking both quarantine and isolation seriously if it is determined that they must take such action.

If a residential student must isolate, how will they access food and health care?

  • Residential Life has set aside isolation rooms in the residence halls. (Students in single rooms with a private single-use bathroom may isolate in their own room.) Students who are suspected or confirmed to have COVID-19 will be able to isolate for 14 days in one of these spaces. Pace will deliver meals and provide a support structure to check on the student and assist them as needed during their period of isolation.
  • If any student with roommates is exposed to a known case of COVID-19 all residents of that room will be required to quarantine together. Pace will deliver meals and provide a support structure to check on the students and assist them as needed during their period of quarantine.
  • Any student who is experiencing COVID-19 symptoms will need to be placed in an isolation room. Again, Pace will deliver meals and provide a support structure to check on the students and assist them as needed during their period of isolation.

What should I know about how to properly quarantine or self-isolate?
If you become ill or are exposed to someone who is ill, please see our guide to quarantining and isolation (PDF).


Quarantine Prior to Move-In for Residential Students Coming from Restricted Areas

Who needs to quarantine?
Anyone who has been outside the US or who has spent time in a travel restricted state (as defined by the State of New York travel advisory list) must quarantine for 14 days after their arrival in New York. Pace will provide accommodations in hotels near our campuses for residential students, or students can choose to quarantine on their own in a non-restricted state.

Can quarantine be waived if I show a negative COVID-19 test result?
No.

What happens if I am caught breaking quarantine?
Students caught breaking quarantine are subject to the University's disciplinary process, and may also be subject to summary action of removal from the quarantine hotel, at which time they would need to secure alternate hotel accommodations to quarantine for the required 14 day period at their own expense. It is very important that students who quarantine with us DO NOT break quarantine.

If I am quarantining, do I still need a negative COVID-19 test result prior to arrival?
Students will be tested five to seven days into quarantine and must receive a negative test result to move into residence halls.

Do I need to quarantine with Pace? Can I stay with friends or family in a location that is not travel restricted prior to my arrival?
You do not need to quarantine with Pace, as long as you have a plan that allows you to quarantine for the full 14 days prior to your arrival at your residence hall. Simply indicate that is your plan when completing the Housing Agreement form.

Can I drop off my belongings at my residence hall before reporting to the hotel?
No, no one who needs to quarantine may enter the residence halls until after they have quarantined, even to drop things off.

Will there be room for my things at the hotel?
During quarantine, students will be assigned to individual rooms. There will be space in the hotel room to keep their items with them during quarantine.

How will I get from the hotel to the residence hall once quarantine is over?
Pace will provide a shuttle service from the hotel to the residence halls starting on August 24 (the earliest someone can leave quarantine if arriving on August 10). The shuttle will transport the student and their belongings from the hotel to the residence halls.

How will I manage classes if I am still in quarantine after classes start?
Some students will still be in quarantine for one or more of the first few days of classes. Those students will need to communicate with their instructors and their academic advisors to let them know they are still in quarantine so that their instructors can accommodate them attending classes remotely as needed.

Will I be tested for COVID-19 during my quarantine?
Yes, Pace plans to administer a COVID-19 test to all students during the period of quarantine.

Can family or friends help me move into the hotel?
Yes, up to two people can assist with moving into the hotel. They are required to wear face covering, and to abide by all posted social distancing requirements.

Can family or friends quarantine with me?
No, we cannot accommodate friends or family to quarantine in the accommodations provided by Pace. Students and their friends or families are welcome to secure their own hotel (or other) accommodations to quarantine together before arriving to move into their residence hall.

Can family or friends help me move from the hotel to the residence hall?
Yes, up to two people can assist with moving into the residence hall as long as they have also met the quarantine or travel restriction requirements. They are required to wear face covering, and to abide by all posted social distancing requirements.

Can I mail things to my residence hall?
Yes, students may mail things to their residence hall. We encourage them to plan to have them mailed so they arrive AFTER the student has moved out of the hotel and into the residence hall.

Is there anything you recommend that I bring with me to quarantine?
We suggest students bring supplies to hand-wash some laundry as needed in their room. We also suggest that they bring a supply of snacks. Food will be provided, but students will not be able to leave their room to purchase snacks or drinks from vending machines. We also encourage students to bring their computers, phones, and other devices to stay connected while in quarantine.

Will laundry be available at the hotel?
No. Laundry cannot be done without breaking quarantine. Students quarantining in the hotel provided by Pace are encouraged to bring enough clothing to allow them to quarantine without doing laundry, or to bring necessary supplies to wash items by hand in their room.


Cleaning and Sanitization

How will you handle cleaning and sanitization on campus?
Pace’s Facilities team is ensuring that the University has a sufficient supply of all sanitizing supplies for all campus locations, including hand sanitizer, paper towels, and disinfectant wipes.

  • The Facilities team will clean all high-touch surfaces (i.e. doorknobs, faucets, railings, light switches, elevator buttons) at least twice a day.
  • In dining halls, sanitation of all station counters and common areas will be done every 30 minutes.
  • Pace campus facilities will be cleaned and disinfected as appropriate daily by the Facilities team.
  • Classrooms will be outfitted with disinfectant wipe dispensers for use by students and faculty. Classrooms, including desks and workstations, will be deep-cleaned by the Facilities team every evening.
  • While the Facilities team will be responsible for thoroughly cleaning, it is expected that all faculty and staff maintain clean work areas and wipe down any areas before and after use with cleaning supplies that are provided in each classroom or other work area.
  • The Facilities team will also adjust the mechanical infrastructure to increase fresh air flow, adding efficient filtration, utilizing UV-C technology to combat infectious particles, and controlling temperature and humidity.

What steps are being taken to improve ventilation and air circulation in the classrooms and other indoor spaces?
Fresh air will be circulated through our ventilation systems 10 times per hour, per guidelines from the American Society of Heating, Refrigerating and Air-Conditioning Engineers. Additional measures to improve the quality of the air in our buildings include, bipolar ionization, increased air filtration, and UV technology inside the duct work, particularly in cooling coils. We will also be increasing outside air utilization where possible, as well as doing an air purge to flush the system. Changing and upgrading of our air filters to MERV13 is currently underway.

What cleaning protocols will be in place in the residence halls?
Within the residence halls, common areas such as lounges, kitchenettes, laundry areas, communal bathroom facilities, etc., will be cleaned and sanitized by Pace’s Facilities team. Residential students are responsible for the cleaning and sanitization of their personal spaces, including bathrooms.


Academics

When does the fall semester start and end?
The Fall 2020 semester will begin on Monday, August 24, with a mix of remote and on-campus operations, and will continue without breaks through November 24, two days before Thanksgiving. Students are expected to depart campus immediately following their last in-person class, but no later than November 24. After Thanksgiving, the semester will continue online only. Classes will resume online on November 30. Final exams may be held in-person or online before Thanksgiving, but only online after Thanksgiving. The fall semester will end on Saturday, December 5. For more information, please see the updated 2020–2021 Academic Calendar (PDF).

How will courses be delivered?
For the Fall 2020 semester, courses will be offered in one of four instructional modalities:

  • Fully on-campus: A course with only traditional in-person, on-campus class meetings. Due to capacity restrictions and social distance requirements, enrollment in these fully on-campus courses will be limited
  • HyFlex: A hybrid course delivered simultaneously in-person and remotely, so that students have the flexibility to choose either format for any class meeting, subject to classroom capacity restrictions.
  • Web-assisted: A course with some in-person, on-campus class meetings and some online elements.
  • Fully online: A course delivered fully remotely. It may be a synchronous course, in which students and faculty will meet live online on a set schedule, or it may be an asynchronous course, in which all coursework is available online and can be accessed at any time. Some fully online courses may have synchronous and asynchronous components.

When will I know the modalities of my courses?
Updated class schedules, complete with teaching modalities (e.g. fully on campus, fully online, web-assisted, or HyFlex), will be available on the Pace Portal starting the week of July 27. It is important for you to carefully review your class schedule. Once you receive information about your course schedule and teaching modalities, please contact your academic advisor for guidance. You will have until August 24 to make adjustments to your schedule. After the start of fall semester, you will be able to take advantage of the traditional Add/Drop period.

What if I can’t return to campus for in-person classes?
Faculty are prepared to accommodate students who are physically unable to return to campus by making all courses fully accessible—to the extent possible—via asynchronous learning opportunities.

How will performance or lab courses be conducted?
Fieldwork, clinical experiences, internships, and other experiential learning are important elements of our academic fabric. The University’s approach to these experiences will be guided by public health guidelines, accreditation requirements, and academic disciplinary norms. Instructors will determine how to best run their courses, with day-to-day and week-to-week schedules and operations likely to vary according to the nature of the course, space availability that meets social distancing requirements, and class enrollment.

Can students choose to take all of their courses remotely?
Some courses benefit from hands-on work. For courses that can be taught remotely, class meetings could be synchronous (all students meeting online at the same time to participate in conversations) or asynchronous (with course materials available for students to view on their own time). Students should always check with their instructor about whether synchronous participation is an important feature of the course.

Will there be Pass/Fail grade options for the Fall 2020 semester?
Pass/Fail grade options are available at the discretion of individual instructors. The structure for course grades should fit the learning objectives of the course. Pass/Fail was an important option in the spring, when our teaching and learning were disrupted mid-semester. For the new semester, the Pass/Fail option is likely unnecessary or inappropriate for most courses.

Will students be allowed to adjust their schedules for more or fewer on-campus classes?
Once you receive information about your course schedule and teaching modalities during the week of July 27, you should contact your academic advisor for guidance on adjusting your schedule. On-campus space is limited because of social distancing requirements, and priority for that space will be given to classes that benefit from on-campus instruction. Available options for on-campus learning will vary according to the program in which you are enrolled. Many courses in the College of Health Professions, for example, require on-campus instruction, so there will be more availability of on-campus courses for CHP students.

I have already registered for classes. Have there been changes made to my schedule?
The only changes to a schedule will be in terms of the instructional modality used for each course. For example, a course that was scheduled to be fully on-campus might now be fully online or use a HyFlex modality.

How can I find out how my courses are now being taught?
The confirmed modality for each course will be available in the Schedule of Classes on the Pace Portal starting the week of July 27.

If my class is a HyFlex model, which blends on-site learning with online, how will I know when we meet on campus?
The class instructor will include all details regarding on-campus meeting dates on your syllabus.

If I need to make changes to my schedule, how do I proceed?
New students should reach out to the advisors in their intended school of study (contact information below) for support in making any needed changes. Continuing students who have previously registered or made add/drop changes on their own can continue doing so through the student portal. If you need help, contact your academic advisor for support. Advisors are available by email, phone, and Zoom.

Who is my academic advisor?

Will most graduate-level courses be held online?
We understand that it may be difficult to come to in-person courses when you are working remotely and/or have childcare needs, and we are working to make many courses available remotely. However, some programs benefit from in-person learning. We will do our best to accommodate our students.

Can I defer graduate acceptance?
It depends on the program. For many programs, yes. However, some graduate programs may be more difficult to defer due to the nature of the programs. For guidance, please contact the Office of Graduate Admissions at graduateadmission@pace.edu.

What are the deferral policies for transfer, undergraduate, and graduate students?
Undergraduate and graduate students can defer admission for one semester or one year. Undergraduate students who enroll in another college or university and complete a full year at another college will have to apply for transfer admission. If undergraduate students attend another institution for only one semester, they will not need to reapply. For guidance about deferment, please contact the Office of Undergraduate Admission at undergradadmission@pace.edu.

Why is tuition not reduced for online learning?
Our online classes are being delivered by the same expert faculty, with the same course content and rigor, consistent with the same accreditation and State Education Department standards. While the format for learning and course delivery may be changed, the product has not.

  • We have maintained the same small class sizes and extensive opportunities for individual interaction with professors.
  • We are providing all academic support services such as tutoring, advisement, and counseling in a manner that is personalized and interactive.
  • We’ve invested in technology to assist in online course delivery, including Zoom Rooms, training, hardware, and software.
  • Over the summer, faculty have attended online education training to elevate their remote instruction methods for the upcoming academic year.

LIFE ON CAMPUS

Will students be allowed to socialize?
Yes, of course. Students will be allowed to interact with their friends and classmates while maintaining social distance and wearing face coverings. Residential students, inside their personal space with their family unit, do not need to observe social distance or wear face coverings.

With all the restrictions, will there be space for students to relax and gather?
Yes. We know that working, studying, and socializing with peers is an integral part of the college experience, and we’re determined to let you do that—safely. Common areas like hallways, lounges, and dining halls will be outfitted with signage to assist people in socially distancing, and face coverings will be required in these common spaces. Gym and fitness areas will remain closed until restrictions are lifted. But you’ll be able to interact with their friends and classmates while observing these precautions.

I am a commuter student, will there be somewhere that I can study or hang out between classes?
Yes, there will still be access to common spaces, subject to capacity restrictions and social distancing rules. But please be assured that there will be spaces on campus for you to study or relax between classes.

Is there a place on campus where I can use a computer?
Yes. To help maintain computer accessibility for student use, Information Technology Services (ITS) has temporarily relocated some lab computers (Windows PCs) to other areas around campus, where they will continue to be available to students for completing coursework using licensed lab software. See the list of Campus Locations for Satellite ITS Lab Computers.

Will there be events? And can clubs and organizations meet?
We know that involvement in campus life is a vital aspect to your college experience, and we’re committed to offering a variety of programs and events this fall. The Centers for Student Development and Campus Activities in NYC and Pleasantville are working to provide opportunities for student engagement that comply with the new guidelines. As you know, in the spring we developed a variety of virtual campus life activities, and we anticipate continuing many of these. We will offer training sessions to student organization leaders to assist in reimagining their plans for the academic year. While some meetings and events will need to take place online, we are also working to provide in-person options to help maintain the vibrant campus community that we all enjoy.

Will there be sporting events?
The Northeast-10 Conference Council of Presidents announced on July 16 that intercollegiate athletics competition has been suspended through December 31, 2020. The NE10 and its member institutions are striving to ensure a meaningful regular season and conference championship experience for its fall sport student-athletes during the Spring 2021 semester, as long as a return to competition can be safely executed. Initial plans for spring competition will be provided at a later date. Recreation facilities will follow local, state, and federal recommendations, and are expected to be in-line with re-opening protocols for commercial fitness centers. The Goldstein Fitness Center will also remain closed per New York State requirements.

How do I receive my ID card?

  • Incoming first-year students will receive an email from Pace’s Auxiliary Services Department with details about the ID card distribution process. The email will outline, in alphabetical order by last name, the date and time when you will be able to retrieve your pre-printed student ID card.
  • If you are a returning student who will be living on campus this fall semester, your ID card will be given to the Office of Residential Life and Housing prior to move-in. When you check in to your residence hall, you will receive your ID card directly from Residential Life and Housing staff.
  • Commuter students who have received notification that their ID photos have been approved and would like to pick them at an alternate time than scheduled can email the ID office at auxiliaryservices@pace.edu to schedule a new pick-up time.

If I work or live on campus, how do I receive my mail?
Mail Services has temporarily altered its hours of operation and method of mail and package delivery. Please go to the Mail Services website for information on mail distribution and retrieval.


DINING

Will on-campus dining be available?
Yes. Beginning August 14, the dining cafés will be open and meal plan funds will be available for use. Everyone visiting a dining café on campus will be required to wear a face covering, including when picking up food for takeout. Each dining café will have significantly reduced occupancy with limited in-house seating. Seating will not be available for patrons not actively dining, or when the café is closed for meals. Mobile ordering and pickup stations will be available with the use of contactless payment where possible. For complete information regarding dining on campus, please visit the Campus Dining website.

If I am required to quarantine or isolate on campus in a residence hall, how will I get meals?
Meals will be provided to students who are required to quarantine or isolate.

Why do I need to have a meal plan if I am learning online?
If you are completely online and not on campus, we will waive the meal plan. Please contact Auxiliary Services at auxiliaryservices@pace.edu to request this after you have received the modalities for your courses.


Transportation

Will the Pace Shuttle be running?
Pace will continue to operate its campus shuttle with revised procedures, which will include limiting capacity to 50 percent and staggering passengers to every other row. Shuttles will be equipped with protective barriers between driver and passengers and drivers and passengers will be required to wear face coverings at all times during transport. Pace will provide hand sanitizer and/or disinfectant wipes inside the shuttle and also install hand sanitizing stations at pick-up locations.

If I ride my bike to campus, is there somewhere I can store it?
Yes, additional bike racks were installed by One Pace Plaza. Additional bike storage with new bike racks will be added to the northwest corner of One Pace Plaza, in an area directly adjacent to the subway entrance at Frankfort Street. The gate in this area is being converted to a magnetic lock-controlled access point with a card reader. This area is also under full-time video surveillance.

Are there any special parking offers near the NYC Campus?
Pace has partnered with LAZ parking for special rates for faculty, staff, and students. Full information is available on the transportation website and you will need to show your Pace ID to receive the discount.


Residential Life and Housing

For residential students moving in from restricted states, how will quarantine work?

  • Residential students coming from restricted areas will begin to arrive in New York for the quarantine period beginning August 10.
  • Pace will provide accommodations in hotels near our campuses for residential students coming from restricted states or coming to Pace from another country to quarantine for 14 days. Meals will be provided.
  • Counseling Services will be available to students via telehealth.
  • Student Affairs staff and faculty members will be identified and trained to assist students who are in quarantine with critical needs (e.g., medication delivery) and offer support and virtual socialization opportunities.
  • Students will be tested five to seven days into quarantine and must receive a negative test result to move into residence halls.
    • When students are approved to move from the quarantine location into the residence halls, transportation will be arranged for them to get to campus with their belongings.

What is the move-in process?
The process of moving into the residence halls will be significantly changed from our past practices. With an early start of classes, and the need for social distancing, we will begin the move-in process on August 14, well before the start of classes. This does not mean that everyone will be permitted to arrive that early. More details about the move-in process are available below. Before arriving, all residential students will be required to complete several items online. These include, but are not limited to:

  • Electronically signing their housing agreement;
  • Completing online training/education about on campus behavioral expectations and policies that are unique to attending college while we manage the COVID-19 situation; and
  • Completing a pre-arrival packet through which students will be formally notified of our judicial (behavioral) policies and process, our Alcohol and Other Drug policies, our policies related to harassment, discrimination, assault, etc., and other important information related to life on campus.

When will I be able to move in?
In addition to completing your online requirements, you will have the ability to select your own move-in appointment through MyHousing. Formal instructions on how to select your time slot will be included in a communication from Residential Life and Housing going out in late July. Move-in appointments will be for three-hour time slots, available on a first-come, first-served basis. We plan to move about 45 students into each residence hall per day. (In previous years, we generally moved in about 300 students per hall per day over Labor Day weekend.) If you require a specific time slot that is not available when you attempt to schedule a move-in time, you should contact Residential Life and Housing Office to help solve the problem, but we ask that you remain flexible during the move-in process. Honors College students will be asked to sign up for move-in through the same process as we make available to all students.

Some students may wish to move in AFTER the official start of classes on August 24, and we will continue to have move-in appointments scheduled through August 30.

Can I bring someone to help me to move in?
Due to social distancing requirements, we cannot provide our usual group of Welcome Wagon student volunteers to assist arriving students in unpacking their things and moving them into the residence halls. Students may bring no more than two people to help them move in, and those helpers must leave the residence halls by the end of their assigned time slot window. These people helping with move-in will be the only exception we allow to our guest policy, and no helpers will be permitted to stay overnight in the residence halls. All helpers will be required to adhere to all established face covering and social distancing requirements.

Will students have to take all of their belongings with them when the semester ends on November 25?
No. Students who live on campus for the fall and plan to return for the spring may leave their things in their rooms, per usual procedure for winter break. We do require that students move things from the windows and off the floor, and we advise that they take valuable items home.

How will you maintain social distance in the residence halls?
There will be posted limits to how many students will be permitted in public spaces (e.g., lounges, study rooms, laundry, kitchens). Fitness rooms in the NYC residence halls will remain closed. In buildings where there are community bathrooms, students will in many cases be assigned a specific bathroom to use, and may even be assigned a specific sink, shower stall, and toilet as a strategy to limit cross-contact. In these cases, we will ensure that you have access to facilities consistent with your gender identity, or to an all-gender facility upon request.

What is a “family unit”?
All students who live in one shared residential unit (e.g., room, suite, or Town House) are considered a “family unit,” meaning that within their shared space they do not need to follow social distancing guidelines or wear face coverings. Students in this arrangement must understand that they share exposure and are therefore responsible to one another to ensure that social distancing and other protective measures are followed whenever they are outside the room.

This also means that if one student in the room develops symptoms and must be isolated, all members of the room will be isolated together. There will be no exceptions or additions made to designated family units.

Is there additional training for Resident Assistants (RAs) related to COVID-19?
RA staff will be trained on how to manage residential life and students’ wellbeing virtually. They will also be trained on how they can facilitate the process of getting a student assistance or into an isolation room should the need arise. But the RA role is not a medical support role, and the RAs will conduct their jobs at a safe social distance from residents.

What will happen if a residential student tests positive for COVID-19, or are exhibiting symptoms?
Unfortunately, there will likely be COVID-19 cases at Pace during the course of the year. In such cases, that student and their “family unit” will be required to isolate for a period of time (to be determined by public health authorities). For students who test positive, that student will be required to isolate, by themselves, in an isolation room (again, for a length of time determined by public health authorities).

While the entire community will work to reduce the possibility of this occurring, every member of the community must accept their responsibility for taking both quarantine and isolation seriously if it is determined that they must take such action.

If a residential student must isolate, how will they access food and health care?

  • Residential Life has set aside isolation rooms in the residence halls. (Students in single rooms with a private single-use bathroom may isolate in their own room.) Students who are suspected or confirmed to have COVID-19 will be able to isolate for 14 days in one of these spaces. Pace will deliver meals and provide a support structure to check on the student and assist them as needed during their period of isolation.
  • If any student with roommates is exposed to a known case of COVID-19 all residents of that room will be required to quarantine together. Pace will deliver meals and provide a support structure to check on the students and assist them as needed during their period of quarantine.
  • Any student who is experiencing COVID-19 symptoms will need to be placed in an isolation room. Again, Pace will deliver meals and provide a support structure to check on the students and assist them as needed during their period of isolation.

What cleaning protocols will be in place in the residence halls?
Please see our section on health and sanitization for Pace campuses. Within the residence halls, common areas such as lounges, kitchenettes, laundry areas, communal bathroom facilities, etc., will be cleaned and sanitized by Pace’s Facilities team. Residential students are responsible for the cleaning and sanitization of their personal spaces, including bathrooms.

Are guests permitted?
No guests will be not permitted in the residence halls or in any student’s residence hall room. This means that even students from other rooms in the same building, even on the same floor, will not be permitted to visit one another’s rooms. This also means that parents, siblings, or other family members are not permitted into the residence halls after move-in.

Are students allowed to go home on the weekends or on holidays?
Students are not restricted from leaving campus but are encouraged to stay on campus. Students who leave campus must continue to monitor their health. If they develop symptoms or have had contact with an individual who displays symptoms, they must consult University Health Care before returning to campus. Students who leave campus and travel to a “hot zone” state designed by New York State will be required to observe a 14-day quarantine upon return to New York.

Are residential students allowed to have an off-campus job?
Yes, students are permitted to have off-campus jobs, clinical placements, and internships.

Are students allowed to leave their residence hall rooms?
Yes, of course. Students are allowed to come and go from their private room (or suite) in their residence hall as they please, provided they adhere to social distancing, face covering, and guest policies. There is no curfew for any residential students.

Will you offer winter housing? If so, when will winter housing information be made available?
Winter housing applications will be available in November. All students living on campus for the fall will be eligible to apply for winter break housing, which requires a separate application and additional housing fee.

Are residential students able to receive deliveries like groceries or take-out food?
Yes, residential students will be able to receive deliveries—to a designated security station on campus, not to an individual room.

Will there be a housing fee adjustment if the University is forced to move to remote learning?
Yes. In the event that the University is forced to close the residence halls for any reason, housing fees will be adjusted by a formula that accounts for how long the halls were open. The complete Dormitory Credit Policy Change on Student Contract (PDF) is available for you to review.

How will you handle cleaning and sanitization on campus?
Pace’s Facilities team is ensuring that the University has a sufficient supply of all sanitizing supplies for all campus locations, including hand sanitizer, paper towels, and disinfectant wipes.

  • The Facilities team will clean all high-touch surfaces (i.e. doorknobs, faucets, railings, light switches, elevator buttons) at least twice a day.
  • In dining halls, sanitation of all station counters and common areas will be done every 30 minutes.
  • Pace campus facilities will be cleaned and disinfected as appropriate daily by the Facilities team.
  • Classrooms will be outfitted with disinfectant wipe dispensers for use by students and faculty. Classrooms, including desks and workstations, will be deep-cleaned by the Facilities team every evening.
  • While the Facilities team will be responsible for thoroughly cleaning, it is expected that all faculty and staff maintain clean work areas and wipe down any areas before and after use with cleaning supplies that are provided in each classroom or other work area.
  • The Facilities team will also adjust the mechanical infrastructure to increase fresh air flow, adding efficient filtration, utilizing UV-C technology to combat infectious particles, and controlling temperature and humidity.

What cleaning protocols will be in place in the residence halls?
Please see our section on health and sanitization for Pace campuses. Within the residence halls, common areas such as lounges, kitchenettes, laundry areas, communal bathroom facilities, etc., will be cleaned and sanitized by Pace’s Facilities team. Residential students are responsible for the cleaning and sanitization of their personal spaces, including bathrooms.


INTERNATIONAL STUDENTS

Is the Student and Exchange Visitor Program (SEVP) July 6 Policy Guidance pertaining to fall semester in effect?
No, the Department of Homeland Security agreed to rescind the Fall 2020 guidance and return to SEVP Policy guidance form March 9 (PDF) and SEVP Policy guidance from March 13 (PDF).

Where can I read more details about F-1 status maintenance amid COVID-19?
On July 15, 2020, SEVP republished its prior set of FAQ that now govern F-1 status.

Do I need to request a new I-20 verifying my status for the fall semester?
No.

I am a transfer student for the Fall 2020 semester, and I am currently in the US. Can I choose online classes for the Fall 2020 semester? Will I remain in F-1 lawful status?
New international students who are in the US (transferring from another SEVP-approved school) may not take classes online towards their full course of study in the fall 2020 semester. However, you may choose a combination of classes (in-person, hybrid, and online) and remain in status, as long as you are a full-time student (undergraduate is 12 credits; graduate level is 9) for the duration of the semester.

As a new student outside the US, can I choose online classes for the Fall 2020 semester and maintain F-1 status?
New international students who are overseas may activate their SEVIS records only when they arrive in the US. This means you will be a Pace University student, but your F-1 status will begin only when you are able to cross the border. Pace can offer a selection of online coursework so that you can start your degree online either part-time or full-time. A full-time course load is not required while you are in the home country and are not maintaining status. You should discuss your class schedule with an academic advisor and let them know that you are staying overseas for the fall.

As a continuing student outside the US, can I choose online classes for the Fall 2020 semester? Will I maintain F-1 status taking one remaining class online from overseas?
Continuing students outside the US may take online classes (full-time load) and remain in status. However, you must discuss your class schedule with an academic advisor.

I’ve been on a leave of absence and am resuming my studies for fall. Can I take classes online?
By SEVIS definition, you are a new student. Your I-20 was issued for “initial” resumption of studies attendance. Therefore you are under SEVP rule for new students. If you are staying in the home country, due to travel restrictions, your SEVIS record will not be activated. We will defer you in SEVIS to the next semester and re-issue an updated I-20 with a new start program date. You may take classes online.

If you come to the US to resume studies in the fall, your SEVIS record will be activated, and you will be required to enroll full-time in a combination of classes (in-person, hybrid, and online).

I am a new student staying in the home country for fall due to travel restrictions. Does time spent outside the US during the COVID-19 emergency count toward the one-year employment eligibility clock for Curricular Practical Training (CPT)? Is my clock on?
No, you will not accrue employment eligibility for practical training (CPT) since your SEVIS record will not be activated until after you arrive in the US, enroll full-time, and maintain F-1 status.

Does time spent studying outside of the US during the COVID-19 emergency count toward the one-year requirement for CPT and Optional Practical Training (OPT)? If I spend spring and fall in the home country while taking classes online, do I preserve an off-campus employment eligibility clock?
Yes, you accrue eligibility for practical training CPT/OPT whether you are inside or outside of the US during the COVID-19 emergency if you are active in SEVIS and continue maintaining F-1 status.

I was authorized for CPT but the worksite amid COVID-19 has been transferred to an online environment. Is teleworking allowed under CPT employment authorization?
Continuing students who are in the US pursuing practical training/CPT will maintain active SEVIS status if the CPT employer switched to remote work. This is contingent upon current employer's directions and remote supervision.

Can students with proper authorization participate in CPT while they are abroad?
Students may engage in CPT during their time abroad, provided they the employer has an office outside the US or the employer can assess student engagement and attainment of learning objectives electronically.

Will I lose my F-1 status staying in my home country for five or more months?
No. As long as you continue your degree study full-time, the five-month physical presence clock is waived.

This is my last semester of study and I have only one class left. I am staying overseas, unable to come back to campus at this time due to travel restrictions. Will I maintain F-1 status by taking one remaining class online from overseas?
Yes. However, last semester students interested in applying for OPT but are in their home country need to come back before the semester ends in order to apply.

I am a new student for the fall. My I-20 was issued already by Pace University. I have paid the SEVIS fee as well as the DS-160 visa application fee, BUT I am unable to come in-person for the fall due to travel restrictions and suspended visa services. Will I have to pay the fees again?
If you have already been issued an I-20 form but are unable to come in-person for the Fall 2020 semester, we will defer your SEVIS record to the next semester. The SEVIS fee is valid for one year. The DS-160 visa application fee is valid for one year as well.

I am a PhD student and I have completed the degree requirements, but I am working on dissertation research. Can I continue remotely?
Doctoral students who have completed coursework and are engaged in research, while registered for “maintaining matriculation,” remain active in SEVIS.

If you defer me in SEVIS to the Spring 2021 semester, how will I get a new I-20 for the spring? Would my new I-20 have the same SEVIS ID number, so I could retain the I-901 SEVIS fee receipt?
Yes. An updated I-20 with the same SEVIS ID number will be available for you via secure online channels. You will retain same SEVIS ID number, even though you will receive an I-20 with an updated program start date

Will you sign my updated I-20 electronically? Can I obtain a visa and travel to the US with a soft copy of I-20?
Yes, due to COVID-19, designated school officials (DSOs) may electronically sign Forms I-20 and provide it to student email addresses listed in SEVIS or through other legitimate channels online. US Consular Services and US Customs and Border Protection (CBP) are accepting digital signatures and a soft copy of I-20 amid COVID-19.

I have been in my country for a while taking spring semester classes online. Do I need a travel signature in order to come back and begin the fall semester in-person?
A travel signature is valid for 12 months now. If you need a travel signature, submit a request in ISS Connect.

Is there a timeline for the US Consular Services abroad to resume visa services?
Even though there are countries where visa services have been resumed or expected to resume soon, it will occur on a post-by-post basis depending on the pandemic situation in each given country. We are unable to provide a specific date for when each mission will resume specific visa services. Please frequently check the US Embassy or Consulate’s website for information regarding operating status and which services it is currently offering.

Are there still travel restrictions? Will travel bans be lifted by the time I am planning to arrive on campus, i.e. mid-August?
Coronavirus Travel Bans by Presidential Proclamation are still in effect. Recently, F-1 students from certain countries have been granted a “national interest” waiver of the entry ban and are considered “essential” travelers. We recommend contacting the US embassy in your home country to verify if an exception applies to you.

How can I schedule an appointment with an International Student Advisor?
Pace’s Office for International Students and Scholars (ISS) advising appointments are available via Skype or Zoom. To schedule a virtual appointment, visit ISS Connect and select an advisor’s name to view appointment times.

I have a question about my class schedule for the fall semester. Who should I ask?
Questions about class schedule for the Fall 2020 semester should be addressed to academic advisors.

How can I pay my tuition bill from overseas?
For any questions about tuition payment/installment plan, please contact osa@pace.edu.


Deal and Discounts

Are there any special parking offers near the NYC Campus?
Pace has partnered with LAZ parking for special rates for faculty, staff, and students. Full information is available on the transportation website and you will need to show your Pace ID to receive the discount.

Are there any special hotel discounts near the NYC Campus?
Yes, Pace University has secured an 18% discount rate at the Four Points by Sheraton Downtown Financial District which is a five minute walk from campus. The corporate discount code is the same “PU2” and information is as follows:

Arthur Cheung, General Manager
Phone: (212) 273-9388
Four Points by Sheraton
New York Downtown Financial District
6 Platt Street, New York, NY 10038
www.fourpointsnewyorkdowntown.com

Are there any special hotel discounts near the Pleasantville or Haub Law campuses?
Yes, Pace University has secured discount rates at both DoubleTree by Hilton Tarrytown hotel and Westchester Marriott Hotel nearby the Pleasantville and Haub Law campuses. The corporate discount code and information is as follows for each hotel:

Westchester Marriott Hotel
The corporate discount code is the same “PU2” and the room rate per night is $119.00. The rate expiration date is through 2021 based on availability.

Michelle Barry, Destination Sales Executive
Phone: (914) 333-1261
Email: michelle.barry@marriott.com
Westchester Marriott Hotel
670 White Plains Road, Tarrytown, NY 10591
www.marriott.com/nycwe

DoubleTree by Hilton Tarrytown
The corporate discount code is the same “PU2” and the room rate per night is $99.00 plus tax. The rate expiration date is through March 2021.

Anthony Carpio, Reservations and Revenue Manager
Phone: (914) 524-6418
DoubleTree by Hilton Tarrytown
455 S Broadway, Tarrytown, NY 10591
tarrytown.doubletree.com