Pace University offers a wide variety of student services and supports. Use the guide below to get connected with important departments within the University. Please note that most University offices operate during standard business hours, Monday–Friday, 9:00 a.m.–5:00 p.m.
- Academic Advisement
- Athletics and Recreation
- Auxiliary Services
- Career Services
- Counseling Center
- Dean for Students
- Division of Diversity, Equity and Inclusion
- Education Abroad (Study Abroad)
- Health Services (University Health Care)
- Information Technology Services (ITS)
- International Students and Scholars
- Learning Center
- New Student Experience and Transitions
- Residential Life and Housing (ORLH)
- Safety and Security
- Student Development and Campus Activities
- Veterans Services
First year students enrolled in UNV 101 have their UNV 101 instructor as their advisor throughout their first year. Academic Advisors for students beyond their first year are available to support students on both campuses from 9:00 a.m.–5:00 p.m., Mondays through Fridays. Students can contact their academic advisor directly through the contact information provided on each school’s Advisement webpage. Students who do not know their advisor can consult Degree Works in Portal, confirm through “My Success Network” in OnTrack, email email@example.com, or call (212) 618-6440.
Athletics and Recreation
The Pace University Athletics and Recreation Department competes at the NCAA Division II level in the prestigious Northeast-10 Conference. They offer 14 varsity sports, a Spirit Squad, and a variety of intramural sports, eSports, and recreation programs. They offer a variety of intramural sports such as flag football, indoor soccer, volleyball, and basketball, as well as provide a wide variety of fitness equipment for the Pace Community.
For questions, call (212) 346-1670 in New York City or (914) 773-3411 in Pleasantville.
Auxiliary Services will be able to help you with your ID card, BankMobile refunds, campus dining and meal plans, as well as questions pertaining to the bookstore, vending machines, and student mail services.
For questions, email firstname.lastname@example.org or call (877) 722-3431.
The comprehensive list of services includes: Career Services online powered by Handshake, internship and entry level opportunities, resume and cover letter critiques, interview skill building, employer spotlights and career panels, alumni networking events, job and internship fairs, on-campus recruiting, career counseling, and advisement.
For questions, email email@example.com or call (212) 346-1950 in New York City or (914) 773-3415 in Pleasantville.
Counseling is a process that helps people work out personal, academic, or vocational problems. The professional staff at the Counseling Center at Pace is available to assist students, staff, and faculty in the resolution of these problems. Through this process, people often gain increased awareness, independence, and effectiveness in the pursuit of personal goals.
Make an appointment online or call (212) 346-1526 in New York City or (914) 773-3710 in Pleasantville. In case of an emergency when the Counseling Center is closed, call 9-1-1 or Pace Security at (212) 346-1800 in New York City or (914) 773-3400 in Pleasantville.
Dean for Students
The Dean for Students plays a key role in developing an engaged and responsible community, and in communicating the interests and concerns of students to University leadership. The Dean for Students is responsible for many areas of student life such as residence life, student development, campus activities, community standards, wellness programs, counseling services, and services for students with disabilities.
Division of Diversity, Equity, and Inclusion
Under the leadership of the Chief Diversity Officer, the Division of Diversity, Equity, and Inclusion is committed to creating and sustaining a welcoming and just campus climate for all members of Pace University through inclusive policies, practices, and programming.
For more information, email firstname.lastname@example.org.
Education Abroad (Study Abroad)
Pace Education Abroad is here to guide you in all of your study abroad interests! Explore your many opportunities including faculty-led programs, semester study, short-term programs, international internships, research, clinical observations, and service learning.
The Office of Financial Aid assists students and their families to obtain the most aid possible in order to meet the costs of their education at Pace.
Staff are available in-person or virtually, by phone, email, and through the HelpDesk. Please see Financial Aid’s FAQ for more information or use the Qless system to make an appointment to speak with a counselor. For questions, please email email@example.com, call (877) 672-1830 (toll-free), or (212) 346-1930 (toll).
Health Services (University Health Care)
Their NYS-licensed nurse practitioners can diagnose and treat most common illnesses, write prescriptions, order lab and radiologic tests, and can refer to specialty care as appropriate. They also provide physical exams, PrEP/PEP, STI/HIV screening treatment, contraception, GYN exams, immunizations, travel medicine, and primary care. The health service fee in conjunction with your health insurance will cover office visits. Diagnostic testing may incur additional charges. Even if you waive the Pace insurance, you can be evaluated at University Health Care.
Make an appointment online using the secure patient portal or call them directly at (212) 346-1600 in New York City or (914) 773-3760 in Pleasantville.
Information Technology Services (ITS)
ITS delivers a wide range of IT support and services to meet students’ needs, including password resets, email account assistance, and more. Please see ITS’ FAQ for common issues.
ITS representatives are also available by phone, email, live chat, and at walk-in centers to assist with technology related questions or concerns. For assistance, please contact firstname.lastname@example.org or (914) 773-3333.
International Students and Scholars
International Students and Scholars staff assist Pace’s international population with immigration and acculturation issues and provide globally themed programs for the entire Pace Community. To request an appointment as an international student, visit issconnect.pace.edu.
The Learning Center offers superior service in multiple subject areas by staying current with the best methodologies. It maintains a supportive and encouraging academic presence to the University community. It engages in partnerships across the University to develop group tutoring, semester-end reviews, study skills workshops, academic coaching, and more.
New Student Experience and Transitions
New Student Experience and Transitions comprises the First Year Experience and Transfer Student Experience, and is committed to providing a comprehensive and collaborative approach to ensure the personal and academic success of new first year and transfer students. New Student Experience and Transitions provides guidance, support, and advocacy for new students to create a solid foundation for success and to become active members of the Pace Community.
The Office of the Registrar is responsible for course scheduling, degree audit and verification, diplomas, transcripts, transfer credit evaluation, and grades.
The best way to get assistance with any of these areas is to submit a support request through the Help Desk. Please include your Pace email address and UID. For more information, please see the Registrar’s FAQ.
Residential Life and Housing (ORLH)
They are dedicated to creating a safe living environment that encourages students to grow and learn. ORLH is committed to providing support through facilities, programming, and staff to guide students on their path to success. Their programming values are centered on developing students’ independence, interdependence, and personal accountability to self and others.
For inquiries related to the New York City Campus, contact email@example.com or (212) 346-1295. For inquiries related to the Pleasantville Campus, contact firstname.lastname@example.org or (914) 597-8777.
Safety and Security
Their experienced staff and uniformed security guards are available around the clock to help ensure the safety and security of the Pace Community. The department provides security response, access control, after-hours security escorts, and emergency alerts to help keep those in our community stay safe and informed. Be sure to stay connected with Pace’s Office of Safety and Security by downloading the PaceSafe app and registering for emergency alerts.
If you need to contact the Safety and Security Office on your campus, dial (212) 346-1800 for New York City, (914) 773-3400 in Pleasantville, or (914) 422-4300 for Haub Law.
Student Accounts assists with billing, payments, and immunization compliance. They also have a variety of FAQ that provide answers to the most commonly asked questions. The best way to get assistance with and information about a student account is to open a HelpDesk ticket. Tickets will be responded to within 72 hours. You can also call (877) 672-1830 (toll free), or schedule an appointment. Emailing inquiries to email@example.com automatically generates a trackable HelpDesk ticket, however it is less efficient and may slow down response time.
Student Development and Campus Activities
Student Development and Campus Activities engages students in campus life in New York City and Pleasantville by promoting a broad range of social and community-building programs for students, leadership, and personal development opportunities. They advise nearly 100 student organizations on campus. Their purpose is to develop students into responsible, well-rounded, and self-reliant individuals and to enhance the campus experience for all students.
To contact Student Development and Campus Activities on your campus, email firstname.lastname@example.org or call (212) 346-1590 in New York City, or email SDCA@pace.edu or call (914) 773-3767 in Pleasantville. Please allow 48 hours for reply to emails and voicemails.
Veterans Services at Pace is here to support you as you navigate your transition to the classroom. As an active duty or veteran student, Pace’s Veterans Services is your point of contact for interaction with other University departments like Financial Aid, Student Accounts, and more. See our Veterans Services FAQ or learn more about military and veteran education benefits.