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Auxiliary Services

One Card

This is the university ID Card - Requirements for obtaining an ID Card

Please bring with you a print-out of your current schedule or a paid bill from the Office of Student Assistance and your Driver’s License or Passport. This card serves all of your on-campus needs.  It will access your meal plan, flex dollars, printing, campus account, resident hall access, access into many campus activities, and more.

Lost PaceOne CARD

Please stop by the ID Office immediately to request another card.

HigherOne/Pace Choice Card – This is the refund card for the University

Please activate the card and choose your refund preference.  Your refund preference choices are: paper check, deposit into another account or open a One Account (Debit Account).  All instructions arrive with the card. For inquiries on your current balance, transactions, or to report a lost or stolen card, ATM, and online account access: please go to

If you have lost your card during office hours
Stop by the ID office immediately to order a new Higher One Card.

If you have lost your card past office hours
Contact Higher One to cancel your current card and request a new card.

Phone: 1-888-914-PACE (7223) (1-800-554-8969 to report lost on weekend, late evenings)
Fax: 1-866-309-7443
Mail: Banking Operations Higher One, Inc. -  105 Munson St.,  New Haven CT 06511-9944

One Card Office Location and Hours of Operation


NYC One Stop Office
1 Pace Plaza - 1st Floor
New York, New York 10038
Phone: 212-346-1812, 212-346-1872

Monday, Wednesday, Thursday, Friday: 9:00am-5:00pm

Tuesday: 9:00am-6:00pm

Summer Hours: 9:00am-5:00pm

861 Bedford Road
Pleasantville, NY 10570
Kessel Student Center (upper level)
Phone: 914-773-3830

Monday-Friday: 9:00am-5:00pm

Summer Hours: 9:00am-5:00pm

Law School
78 North Broadway
White Plains, NY 10603
1st floor Aloysia Hall
Phone: 914-422-4214  

Monday-Friday: 9:00am-5:00pm

Summer Hours: 9:00am-5:00pm