main navigation
my pace

One Card

Requirements for obtaining an ID Card

Please bring with you a print-out of your current schedule or a paid bill from the Office of Student Assistance and your Driver’s License or Passport.

Lost PaceOne CARD

Please stop by the ID Office immediately to request another card.

HigherOne Card

Click here to activate your Higher One Card.

For inquiries on your current balance, transactions, or to report a lost or stolen card, ATM, and online account access:

If you have lost your card during office hours
Stop by the ID office immediately to order a new Higher One Card.

If you have lost your card past office hours
Contact Higher One to cancel your current card and request a new card.

Phone: 1-888-914-PACE (7223) (1-800-554-8969 to report lost on weekend, late evenings)
Fax: 1-866-309-7443
Mail: Banking Operations Higher One, Inc. -  105 Munson St.,  New Haven CT 06511-9944

One Card Office Location and Hours of Operation


NYC One Stop Office
1 Pace Plaza 
New York, New York 10038
Phone: 212-346-1812, 212-346-1872

Monday-Thursday: 9:00am-6:00pm

Friday: 9:00am-5:00pm

Summer Hours: 9:00am-5:00pm

861 Bedford Road
Pleasantville, NY 10570
Kessel Student Center (upper level)
Phone: 914-773-3830

Monday-Friday: 9:00am-5:00pm

Summer Hours: 9:00am-5:00pm

Law School
78 North Broadway
White Plains, NY 10603
1st floor Aloysia Hall
Phone: 914-422-4214  

Monday-Friday: 9:00am-5:00pm

Summer Hours: 9:00am-5:00pm