Carrier Contact Information

Type Of Coverage: Commuter Reimbursement Account (CRA)
Carrier: BRI (Benefits Resources, Inc.)
Carrier ID Verification: University ID Number (U#)
Telephone Number: 1 (800) 473-9595
Web Address: Visit the Benefits Resource website
Submit Claim: BRI Claim Form (PDF)

Type Of Coverage: Dental
Carrier: Aetna Dental (as of January 1, 2022)
Carrier ID Verification: Aetna Medical ID Card or SS Number, Virtual Dental ID Card
Telephone Number: 1 (877) 238-6200
Web Address: Visit Aetna's website
Submit Claim: Aetna Dental Claim Form (PDF)

Type Of Coverage: Employee Assistance Program (EAP)
Carrier: Aetna Resources for Living
Telephone Number: 1(888) 238-6232 available 24hrs / 7 days a week
Web Address: Visit the Resources for Living website (Username: Pace University, Password: EAP)

Type Of Coverage: Flexible Spending Account (FSA), Health Savings Account (HSA)
Carrier: Inspira Financial
Carrier ID Verification: Social Security Number
Telephone Number: 1 (800) 284-4885
Web Address: Visit the Inspira Financial website and/or Aetna's website
Submit Claim: FSA Claim Form (PDF)

Type Of Coverage: Long Term Care
Carrier: UNUM
Carrier ID Verification: SS Number
Telephone Number: 1 (800) 227-4165
Web Address:

Type Of Coverage: Medical
Carrier: Aetna (as of January 1, 2022)
Carrier ID Verification: Aetna Medical ID Card or SS Number
Telephone Number: 1 (833) 691-1359
Web Address: Visit Aetna's website
Submit Claim: Aetna Medical Claim Form (PDF)

Type Of Coverage: Pharmacy
Carrier: CVS Caremark (as of January 1, 2022)
Carrier ID Verification: Aetna Medical ID Card or SS Number
Telephone Number: 1 (888) 792-3862
Web Address: Visit Aetna's website
Submit Claim: Aetna Pharmacy Claim Form (PDF)

Type Of Coverage: Retirement Account - 403(b)
Carrier: TIAA
Carrier ID Verification: SS Number
Telephone Number: 1 (800) 842-2776
Web Address: Visit Tiaa's website

Type Of Coverage: Short-term Disability/FMLA
Carrier: Cigna
Carrier ID Verification: SS Number or Claim Number
Telephone Number: 1 (888) 842-4462
Web Address: Visit the My Cigna website

Type Of Coverage: Vision
Carrier: Aetna Vision Preferred (as of January 1, 2022)
Carrier ID Verification: Aetna Vision ID Card or SS Number
Telephone Number: 1 (877) 973-3238
Web Address: Visit the Aetna Vision website
Submit Claim: Aetna Vision Claim Form (PDF)