Using a Telephone
Phone/Audio conferencing can be accessed using either an Administrative telephone located on campus or a personal phone. If you are joining a conference that has been created through Skype for Business (formerly MS Lync), then all you need to do is dial **8 using a Pace Alcatel Phone or dial (914) 597-8500 or (212)-346-1500 and use the Conference ID provided. Note: The **6 option is still available for internal only conferences.
For instructions on creating, joining, and managing a conference using Skype for Business (**8), refer to Skype for Business Conferencing page.
For instructions on creating and joining a conference using the Alcatel telephone system (**6), refer to the Conference Call page.
Using a Desktop Computer
Pace University has two supported tools for online collaboration: Skype for Business (formerly MS Lync) and Blackboard Collaborate. Depending on the type of collaboration your are looking for, each has a multitude of features and benefits that enable productivity within work and classroom environments.
Skype for Business (formerly MS Lync) is a unified communications solution from Microsoft that facilitates online collaboration through a rich set of integrated features. Pace staff, faculty, and students can use the software to communicate with their colleagues in new and exciting ways. With Skype for Business, users can see one another’s presence and availability status and engage in instant messaging, voice, audio conferencing, video conferencing and collaboration-enabled shared workspaces, among other capabilities. Skype for Business provides a seamless integration with Microsoft Exchange and Outlook to unify various communication media and aid in productivity.
To learn more about Skype for Business, refer to the Skype for Business resource page.
Blackboard Collaborate is a web conferencing tool for faculty and students that has a classroom feel with features such as the whiteboard, breakout groups, and polling. Collaborate’s interactive atmosphere makes it an excellent component for online and blended courses of all disciplines. Instructors can create sessions within the Tools section of their Blackboard course shell.
To learn more about Blackboard Collaborate, refer to the Blackboad Collaborate resource page.
Note: Skype for Business and Blackboard Collaborate both require the use of a computer webcam, microphone, and speakers. If your computer does not come equipped with these features, you will need to purchase these accessories in order to use the web conferencing applications. For an improved audio experience, the use of a USB headset is recommended instead of a computer microphone and external speakers.
Using a Classroom or Event Space
Select classrooms and event spaces are enabled with video conferencing technology which allows groups from different campuses or even off-site to communicate, view, and interact with each other. These rooms must be scheduled ahead of time.
To learn more about requesting a room, locations, and layouts, refer to the Video Conferencing resource page.