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Classroom Support

Educational Media provides support for all Audio/Visual technology in the classroom. Whether it is to use the equipment built into the classroom or request additional equipment, Ed Media is the place to go!


Students, Faculty and Staff


To request equipment/support in the classroom, go to the Pace Helpdesk at For detailed instructions on placing a HelpDesk ticket, click here.

To help ensure that your local Educational Media Center provides excellent service, follow these guidelines when ordering classroom equipment:

  • Provide 72 hours notice (excluding weekends) for classroom equipment delivery/setup requests.  Note that fulfillment of requests are dependent on equipment availability.
  • Notify your local Educational Media Center when there is a change in classroom location, class is canceled or the equipment/service is longer required.
  • Delivery orders are required for class/meeting rooms with built-in equipment to ensure that equipment cabinets are unlocked and the equipment is on and functional prior to your class.


For help with equipment needs or to discuss available presentation technologies, contact your local Educational Media Center:

  • Pleasantville/Briarcliff – 914-773-3338
  • White Plains – 914-422-4060
  • Pace Plaza/Midtown – 212-346-1583

To use equipment in a computer or video projection equipped classroom, it is recommended that you schedule a brief hands-on equipment operation tutorial. 

To schedule a tutorial, contact:

  • Pleasantville/Briarcliff – George Chacko at 914-773-3779
  • White Plains – Tony Soares at 914-422-4060
  • Pace Plaza/Midtown – Sasenarayan Ramkumar at 212-346-1550


To view a list of costs associated with their respective services, click here.